---
title: Acty Reviews
meta_title: 'Acty Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Acty works for a business like yours.
date_modified: '2026-03-17'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---

# Acty Reviews
**Vendor:** Acty  
**Category:** [Adobe Consulting Services](https://www.g2.com/categories/adobe-consulting-services)
## About Acty
Acty is an augmented reality (AR software solution designed to facilitate remote video assistance, enabling experts to provide real-time support by viewing and guiding field technicians through their smartphones or smart glasses. This innovative platform integrates AR features to deliver step-by-step instructions during service interventions, effectively resolving issues as they arise. Key Features and Functionality: - 3D AR Directions: Utilize three-dimensional AR technology to provide precise visual guidance, accessible on both smartphones and smart glasses. - Instant Translation: Overcome language barriers with built-in text and voice translation capabilities, supporting over 60 languages for seamless communication. - Browser-Based Experience: Offer live support without the need for app downloads, allowing users to access assistance directly through their web browsers. - Live Pointer: Enhance interaction between experts and technicians with a real-time pointer feature, enabling quick and clear indications during support sessions. - External Camera Integration: Connect external cameras, such as endoscope probes, to Android devices for specialized inspections and diagnostics. - QR Code Initiation: Start live support sessions effortlessly by scanning a QR code, which can be configured to connect with specific expert groups based on equipment or location. - Advanced Call Routing: Implement customizable call routing rules to ensure operators and customers are always connected to the appropriate expertise. - Flexible Deployment: Deploy Acty on cloud or on-premises servers, with options to save session images and videos directly to Amazon S3 cloud storage for enhanced data security. Primary Value and User Solutions: Acty significantly enhances remote support capabilities by providing accurate diagnostics and real-time visual instructions, leading to a 30% increase in first-time fix rates. It reduces service response times by 50%, minimizes costly travel, and decreases downtime, resulting in a 20% saving on travel expenses. Additionally, Acty improves customer satisfaction by 25% through prompt and effective assistance, guiding users step-by-step to resolve issues using augmented reality. This comprehensive solution empowers organizations to digitize field activities efficiently, extending the reach of service and support while accelerating technical training and scalability.






- [View Acty pricing details and edition comparison](https://www.g2.com/products/acty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+17%3A32%3A29+-0500&secure%5Bsession_id%5D=ecd08be7-6dce-4f71-b170-d5e612c21bab&secure%5Btoken%5D=237aab7ec100bf1f83c9f66c97155d6858649c8617403a4b8fa73fc8f7b2969b&format=llm_user)

## Acty Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Acty Alternatives
  - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews)
  - [CS2](https://www.g2.com/products/cs2-cs2/reviews) - 4.9/5.0 (93 reviews)
  - [Marketing Automation Corp](https://www.g2.com/products/marketing-automation-corp/reviews) - 4.8/5.0 (75 reviews)