ACTO Omnichannel Education for Life Sciences Reviews & Product Details

the content management section- helpful to see all content ever uploaded Review collected by and hosted on G2.com.

switching from admin to user resets the location of where you are the search is not great Review collected by and hosted on G2.com.

The team at ACTO was very hands-on with helping us get our platform up and running! I would highly recommend them for training purposes. Review collected by and hosted on G2.com.

There were no downsides to our experience with ACTO Review collected by and hosted on G2.com.

ACTO has helped us exceed our goals when it has come to training milestones.

We use it for new hire training, pre-work to meetings, and quarterly training initiatives.

The metrics are state-of-the-art, and have been very helpful in determining development for the representatives. Senior leadership has been especially impressed with everything. Review collected by and hosted on G2.com.

There is nothing I dislike about ACTO. ACTO has been a wonderful partner.

Anything we have needed they have been there for us. Review collected by and hosted on G2.com.

All the internal support to customize the platform to meet our needs. Heywood Chu is simply wonderful to work with! They continue to improve the platform and are very responsive. They are also clear on what cannot be done and that is helpful too. Review collected by and hosted on G2.com.

I do not dislike any aspect of ACTO; however, the learning curve on the development end is my challenge. Review collected by and hosted on G2.com.

ACTO has helped me transform the way I train my sales representatives. It helps take complex product and clinical information and break it down into micro-learning that enable the sales representative to more effectively convey the material to the customer. Review collected by and hosted on G2.com.

There isn't really anything that I dislike. ACTO listens to the end user and takes the information to continually improve the tool. Review collected by and hosted on G2.com.

The best feature of ACTO is its simplicity. When we rolled out our first ActionPack, I didn't have a single sales rep call to ask for instructions. It's extremely intuitive. Analytics are robust and are already helping to determine which resources are most useful. This gives us insight for future ActionPack development. Since our initial rollout, I have many departments asking if they too can use ACTO. The possibilities are endless. I'm using the platform for sales enablement, product and sales training, ongoing development training, and also to disseminate marketing campaigns and sales initiatives. Review collected by and hosted on G2.com.

From a user standpoint, I would like to see landscape mode supported. From a development standpoint, more consistency between the desktop and mobile view. Also the ability to order resources once uploaded into a lesson, would be fantastic. I find that the app looks and functions better on mobile devices rather than a desktop, but I design on the desktop. I'm constantly going back and forth between the computer and my iPad which is a little annoying. Review collected by and hosted on G2.com.

The fact that the platform is so flexible meaning that I can make real time changes to reflect up to the minute changes in legislation and the needs of my team. I also like that I can create content using other tools that work seamlessly with ACTO. Review collected by and hosted on G2.com.

Some of the functionality is not clearly thought out such as where the "complete lesson" button is at the bottom of the page. It has caused a few issues for my own team in completing their training. Also, occasionally when they make changes to the platform they do not follow up with information so what seems simple enough when you work at ACTO, can cause issues for the user if they are not aware of the change. I had an example of this recently with expanding options. I appreciate that it might seem obvious to the team at ACTO, however, when you are working in ACTO daily and the options just seem to disappear it can be frustrating. That being said, when I did finally have a conversation with the team, they were their usual, incredibly kind selves and did want to understand from a user perspective. Review collected by and hosted on G2.com.

ACTO has allowed me to deploy a variety of training assets into the hands of the sales force due to the variety of mechanisms the program can accommodate. The ability to provide a video tutorial, pedagogical slides, screen shares, and "podcasts" have driven knowledge from the office to the hands of the sales team when they need it. Review collected by and hosted on G2.com.

New subscribers sometimes have difficulty setting up an account. A simple video that walks the user through the set up process would be helpful to send to my new hires. Review collected by and hosted on G2.com.

The way how the company is supporting us and trying to help out to make new users familiar with the app. and at the same time support on an admin side.

The app itself is very userfriendly and mobile. Review collected by and hosted on G2.com.

At the moment the content is only available in an on-line environment. Not all content is available in landscape. Review collected by and hosted on G2.com.

Broad based sales enablement tool to support ongoing clinical and sales training, coaching from upper management, and tracking of marketing collateral and utility to support sales cycle. Review collected by and hosted on G2.com.

The click through process for sales training modules isn't as straightforward as it seems. Teams always struggle with what to do after they complete a section. If there is a quiz, it needs to pop up at the end before a user can move on or they have to elect to come back to it and then the course pushes you to the next bit of content. Somehow the process needs to be more automated and not require a click through. Review collected by and hosted on G2.com.