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Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

4/12/2018

"ACS"

1/5

What do you like best about ACS?

The ability to list funds using the "other" category is very useful for gift designations that are not used very often. ACS allows you to access information online and via mobile. Review collected by and hosted on G2.com.

What do you dislike about ACS?

Having not used realm, and based on ACS Access, the program is very cumbersome and not very user-friendly. It felt very outdated and the system had a large learning curve for training other staff in its use. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

In our experience, we have found that Planning Center Online does a much better job of managing our church information. It allows us to track funds, plan events, and do it all in a much better user-friendly environment. Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

We have used ACS to track giving and also to keep track of personal information for those who attend our church. Review collected by and hosted on G2.com.

John M.

Small-Business (50 or fewer emp.)

4/19/2018

"Clunky and Out of Date"

1.5/5

What do you like best about ACS?

ACS was able to effectively organize and gather all of our contact information. It also gave us access to helpful data for assessing trends. Review collected by and hosted on G2.com.

What do you dislike about ACS?

The program was often slow and difficult to use. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

ACS met the minimum requirements of our organization, but it was not very easy to use. We often avoided teaching volunteers to use the program because it was to difficult to use. Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

ACS allowed us to keep track of contact information, attendance data, and financial information. Review collected by and hosted on G2.com.

Jessica S.

Secretary

Religious Institutions

Small-Business (50 or fewer emp.)

10/26/2017

"Solid, but not intuitive"

4/5

What do you like best about ACS?

You can customize the software and build it out to do almost anything you need. Review collected by and hosted on G2.com.

What do you dislike about ACS?

You need to work with it a while before you can use it fully. It is difficult to teach to pastoral staff that don't have a great deal of time to devote to learning software. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/11/2018

"Software for all of your Church Administration Needs"

5/5

What do you like best about ACS?

ACS works both on a office server or cloud to provide easy access to your church members and their information. Review collected by and hosted on G2.com.

What do you dislike about ACS?

Running searches called queries are sometimes difficult and antiquated. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

ACS has many options for churches to consider including cloud based access and office server based model. Multiple modules include finance and people suites. Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

Administration and organization of church member profiles. Easy to run reports and labels. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

10/30/2017

"ACS is a comprehensive church software that should be easier on the eyes. "

3.5/5

What do you like best about ACS?

ACS allows us to store and sort data in tons of different ways. Being able to group individuals, create small groups, do mass emails, and track attendance numbers are all incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about ACS?

The program looks very dated and feels that way too. It all works, it's even efficient; but I wouldn't call it the smoothest or most beautiful software out there. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

You should definitely give it a try. I'm not sure if there's a better software out there. There are certainly better looking programs, but they always lack in the amount of tools and comprehensive access that ACS gives you. If ACS steps up their user interface game, they'll be a home run! Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

We need to be able to store and sort through information about our congregation. ACS helps us to do that. I allows us fairly simple solutions to organizational and communication based problems. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

10/25/2017

"Acs- better than nothing, I guess."

1.5/5

What do you like best about ACS?

I like that ACS is a system that makes it possible to bring together all communion and coordination efforts in a church. It makes planning events a bit simpler and more streamlined. Review collected by and hosted on G2.com.

What do you dislike about ACS?

The interface seems outdated and it is a bit more complicated than it needs to be. I think they need to revamp and make a more user-friendly version of the software that syncs with systems we are already using on our phones and computers. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

It’s got a hefty price tag. You may want to consider other options for a while and give ACS timeto update. Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

We are able to keep a complete list of church contacts available to everyone in the system, which really comes in handy when we need to communicate events. We are also able to plan events and reserve spaces more efficiently. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

5/5/2018

"The variety of data collected was sufficient, but the reporting process was not."

2/5

What do you like best about ACS?

The system retained a lot of data about individuals that was helpful for our use. Review collected by and hosted on G2.com.

What do you dislike about ACS?

The reporting process was tedious and not user friendly. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

10/17/2017

"Gets the job done, but prepare to risk some sanity"

2.5/5

What do you like best about ACS?

It has all the features we need to track membership and contributions so we can provide statements at the end of the year Review collected by and hosted on G2.com.

What do you dislike about ACS?

The interface is slow and outdated. Updating member information is a bit of a chore, and pulling reports takes some finessing as well. Review collected by and hosted on G2.com.

Recommendations to others considering ACS:

They have a newer version called Realm, although neither one integrates with our giving system which is a bit of a headache. Review collected by and hosted on G2.com.

What problems is ACS solving and how is that benefiting you?

We track member info, including names, family connections, addresses, phone numbers, and e-mails. This allows us to better track contributions for their tax purposes at year-end. Review collected by and hosted on G2.com.