accessiBe Reviews & Product Details

A few months back a client was having an issue with the Accessibe widget on their website. The customer service was not able to handle it so a ticket was submitted to their tech team.

Months have passed and I have not received any updates. I have reached out multiple times but they keep telling me there are no new updates.

The widget is supposed to help people with disabilities be able to use their website. My client's husband is disabled and has not been able to view a website even though she paid for their $400 widget.

In the last week I have reached out twice and gotten no response back. I believe I am just being ignored at this point.

I am pretty disappointed because I really liked being able to offer this as an add-on to my clients but I will no longer be doing that. This experience has made a very bad impression with my client and I will be looking for an alternative. Review collected by and hosted on G2.com.

Their customer service has been pretty terrible from when I first started working with them. Now that I have encountered an issue it is non existent. Review collected by and hosted on G2.com.

Ease of installation and set-up! Integrated seamlessly with our website and gave us peace of mind that we were protected. So many features and the backend is very easy to navigate and use.

Remediation reports are easy to understand. Review collected by and hosted on G2.com.

We have not found any negative things to say about the platform! Review collected by and hosted on G2.com.

I like how easy accessiBe is to install on a web page. It was very easy to set up and even offered a free trial. I also find it useful as our first ADA compliance product for our webpage. Review collected by and hosted on G2.com.

I am currently not unhappy with anything Review collected by and hosted on G2.com.

The helpful staff. Megan was amazing to get on a call with me from the start. Review collected by and hosted on G2.com.

Nothing. they are very helpful adn attentive Review collected by and hosted on G2.com.

Simple to implement important solution that makes sense as an overall strategy for Agency Clients such as ours where we work in e-commerce. The partner program is decent and it's fairly easy to work in the portal. Review collected by and hosted on G2.com.

The solution itself is good. We'd appreciate better marketing support for partners and easier way to deal with closing sales. Review collected by and hosted on G2.com.

We've had a great experience with accessiBe. The setup process was quick and straightforward, and using the platform has been just as easy. What really stood out was the fast and responsive customer support. From our initial inquiry through to full implementation, the team was helpful and attentive every step of the way. Highly recommend for anyone looking for an accessible and hassle-free solution. Review collected by and hosted on G2.com.

Nothing comes to mind at the moment. The only thing I was looking for at the beginning that I did not find on the website were examples of the widget on live websites but that was provided by support quickly after I requested. Review collected by and hosted on G2.com.

The ease of setup and volume and detail of information the platform provides to users. Review collected by and hosted on G2.com.

Rules can only be checked individually by each instance, not full site re-audits. Review collected by and hosted on G2.com.

The platform seems easy to use and with the hands on key support, it makes it easier to manage this with our small team. Review collected by and hosted on G2.com.

Nothing so far. Just started using the product Review collected by and hosted on G2.com.

ease of integration of platform on website Review collected by and hosted on G2.com.

There is nothing about accessiBe that we dislike. Review collected by and hosted on G2.com.

Simplicity to get setup for our website. Review collected by and hosted on G2.com.

I really cannot think of anything that I could label as something I dislike at this point Review collected by and hosted on G2.com.