Abnormal AI Reviews & Product Details

It reduces the overhead of identifying email security issues. Review collected by and hosted on G2.com.

The UX/UI of the page isn’t great, and there’s no mobile app. Review collected by and hosted on G2.com.

I like that since adding Abnormal AI to our setup, we've seen a drastic reduction in phishing emails, credential theft, and malicious team messages. Before, we were inundated with phishing emails bypassing our old email security, but Abnormal AI significantly reduces those threats. I appreciate that it provides an additional layer of email security and automatically manages phishing and promotional emails, boosting our team's productivity. The initial setup was also very easy—an Abnormal AI engineer guided us through it, and we managed to complete 90% of the configuration in just a one-hour meeting. Review collected by and hosted on G2.com.

The AI Phishing Coach module is still premature and needs improvement for enterprise-level use. The audio of the AI lady, Jess, in the module doesn't synchronize. Her head was cut at some parts of the video, clearly showing it's an AI-generated video and voice. It needs a bit more realistic appearance and voice. Review collected by and hosted on G2.com.

It focuses on how people communicate, not just what emails contain. Detects attacks such as Sophisticated phishing, Social engineering and

AI-generated scams. Review collected by and hosted on G2.com.

Reports missed phishing emails and false negatives. Some attacks only get caught after users report them, not proactively (real-world feedback).

Generates false positives (blocks legit emails) such as Legitimate emails getting flagged or moved incorrectly and Important messages (like invoices) ending up in junk folders. Review collected by and hosted on G2.com.

Abnormal Security stands out for its AI-powered detection of advanced phishing, business email compromise (BEC), and account takeover attacks. It provides highly accurate protection with minimal false positives, and it integrates smoothly with existing email platforms. Review collected by and hosted on G2.com.

Nothing as of now to share related to abnormal security products Review collected by and hosted on G2.com.

The most innovative company in email security. Review collected by and hosted on G2.com.

Sometimes feedback and implementation of requested features are slow. That can happen with an engineering-driven company focused on AI and ML, but it's not a dislike of their product. Review collected by and hosted on G2.com.

It has significantly reduced phishing risk and the time security analysts spend triaging emails. Review collected by and hosted on G2.com.

There’s occasional room for improvement in detection, but I appreciate the team’s ongoing efforts to refine the model and make the product better. Review collected by and hosted on G2.com.

I like that Abnormal AI makes my mailbox cleaner and provides peace of mind by monitoring our Office 365 accounts for account takeovers. The software effectively blocks unwanted email spam, stops inbound threats, and organizes greymail, which enhances our email safety and management. The portal is extremely easy to use, simplifying the administration of email significantly. Additionally, the initial setup was smooth and uncomplicated, as changing a few MX records and coordinating with the Abnormal team ensured everything was correctly set up. This ease of use is a significant improvement over our previous provider, Barracuda, whose interface was difficult to manage. Overall, these aspects make me highly satisfied with Abnormal AI. Review collected by and hosted on G2.com.

I believe an enhancement to Abnormal AI would be monitoring outbound emails and providing alerts for potential issues. This additional feature could strengthen our overall email security by ensuring our communication is as secure as our inbox. Review collected by and hosted on G2.com.

Abnormal has brought up considerable amount of AI in all of its products. This makes automated investigation extremely fast and powerful. Review collected by and hosted on G2.com.

Some automated features in Abnormal security lead to a large number of false positives and that's what I dislike the most Review collected by and hosted on G2.com.

I like that Abnormal AI is simple and does exactly what it said it would do. I find the protection and the Admin tools valuable, as well as the ease of management. I also appreciate the feedback we can provide to users to improve their security knowledge. The initial setup was very simple. Review collected by and hosted on G2.com.

I like everything. Review collected by and hosted on G2.com.

I appreciate the accuracy and effectiveness of the solution. After it was set up and implemented, my team has needed to spend very little time managing or administering it. Review collected by and hosted on G2.com.

Honestly, there isn't much that I dislike. However, I do feel that some of the reporting and filtering settings could be improved. For example, when searching for something, the selected filters often don't persist between menus, which means I have to recreate the filter and search again. Other than that, the product is expensive, but you are paying for something that is quite advanced and arguably among the best in its field. Review collected by and hosted on G2.com.