Abnormal AI Reviews & Product Details

I like that Abnormal AI allows smaller teams to manage threats with a more hands-off approach, saving time tuning models and reviewing phishing reports. The AI security mailbox is quite good, as we can direct reports there without our internal SOC intervention, saving us invaluable time. Integrating with KnowBe4's PAB and directing reports to the AI security mailbox allows users to report potentially malicious or spam emails for another analysis. I also appreciate the integrations with Rapid7 and Entra, which help detect account takeovers and take automated actions. The upcoming integration with Cyera will likely be invaluable. The initial setup of Abnormal AI was extremely easy. Review collected by and hosted on G2.com.

We've found that some quite basic attacks get past Abnormal AI, including BEC and VIP impersonation, which didn't happen before with Darktrace. The model improvements from the D360 team need to be more considered and holistic, as similar attacks continue to get through. Review collected by and hosted on G2.com.

It’s virtually zero-touch. You enable it, it scans your mailboxes and learns, and there’s very little you need to do beyond that—no real setup of policies, groups, definitions, or configuration. Catching even a single Business Email Compromise and we're getting our money's worth. with Abnormal AI since go live, its caught almost 7000!! Review collected by and hosted on G2.com.

There’s very little to dislike. The only drawback is that you need to keep monitoring for false positives, although I suppose that’s true of most automated email security systems. Review collected by and hosted on G2.com.

It works best for securing against threats and malicious emails. It scans every email, filters out suspicious data or content, and then asks a human to review anything questionable, which helps provide end-to-end security. Review collected by and hosted on G2.com.

Sometimes it flags valid emails and data, so it requires manual intervention to review them; otherwise, we can miss important emails. Review collected by and hosted on G2.com.

After implementing Abnormal AI for our email security, I’ve been able to gain back more time and focus on other cybersecurity areas. Review collected by and hosted on G2.com.

No real downsides, honestly—Abnormal AI makes mistakes (like every platform does). Since day one, we’ve run into quite a few false positives and false negatives, but I have noticed it improving over time. Review collected by and hosted on G2.com.

I love that Abnormal AI has a 100% success rate in finding all sorts of attacks, including scams, phishing, social engineering, malware, reconnaissance, spam, and invoice/payment fraud. Our organization has sustained no materialized intrusions via the email threat vector since implementation. I appreciate the platform's ability to provide a nice description of every attack in the threat log and give great insight into what is actually being prevented. Abby, the AI analyst included in the platform, creates custom reports which have been very beneficial. The integration with Microsoft O365 and CrowdStrike has been seamless. I also like that the initial setup of Abnormal AI was very easy, taking only about 5 minutes. Review collected by and hosted on G2.com.

The settings area could be a bit more user-friendly for those who have multiple tenants. Review collected by and hosted on G2.com.

Because we are a target from nation-state bad actors, we appreciate how Abnormal AI works extremely well and has had a tremendous impact on plugging our phishing vulnerability, saving the security team countless hours per week. The product gives us visibility into sophisticated phishing campaigns that previously we would at times discover too late. We truly appreciate the top-notch sales and support teams and how little we have to do in this area now that Abnormal AI is in the loop. The Email Productivity and Phishing Simulation modules are beneficial as they help reduce spam and educate our users, respectively. The setup was extremely easy; the wizard approach guides you, and the Abnormal AI team provides great support, getting us up and running in minutes. Review collected by and hosted on G2.com.

We hear that the phishing training videos will be augmented with additional content. Right now, they are a little weak in this area, but we liked the main product so well, that we opted to proceed with Abnormal trusting that they will quickly round out this product. Review collected by and hosted on G2.com.

I enjoy the protection Abnormal AI provides for my inbox. Once it's set up it prevents scams and phishing emails to come through to your inbox which alleviates stress from wondering if the conversations coming to my inbox are legit or not. Lastly, I enjoy how it provides reports so you can build self awareness to continue to protect yourself. Review collected by and hosted on G2.com.

There are not many drawbacks, but some simple attacks can make it's way to your inbox which can be a downfall, but the more you familiarize yourself with the scams its easier to see through it. Review collected by and hosted on G2.com.

I like how Abnormal AI helped us with account takeovers, allowing us to see them and automatically stop them to secure user accounts. It's also great at helping us with spam, junk, and gray mail. I appreciate that it monitors account logins and takes security measures if it detects anything abnormal, like locking the user account and alerting the admins, which allows us to remediate it automatically. The initial setup was very easy, and every time we've added a feature, it's been super easy. The support has been great with them. Review collected by and hosted on G2.com.

The AI reading of the emails sometimes has small issues, but very, very, very rarely. Otherwise, it's perfect the way it is. Review collected by and hosted on G2.com.

I like how easy Abnormal AI is to use. Its interface is intuitive for newer IT employees. Review collected by and hosted on G2.com.

Our organization is new to Abnormal AI, so we’re still learning where it fits. Nothing else yet. Review collected by and hosted on G2.com.

I like that I am protected by Abnormal and the Graymail addon has boosted the productivity of the office. Review collected by and hosted on G2.com.

Haven’t found anything yet to be upset about Review collected by and hosted on G2.com.