[ Ably Re... Reviews ](https://www.g2.com/products/ably-realtime/reviews) [ Ably Re... Reviews ](https://www.g2.com/products/ably-realtime/reviews) # Ably Realtime Features ##### ## Data (4) Data Processing The ability to process large amounts of data. Data Sources The ability to process data from a wide variety of sources and formats. Integration The ability to work seamlessly with another software platform. Real-Time Processing Processing data from a variety of sources in real time as it arrives. Show More ##### ## Analytics (4) Reporting & Analytics Tools to visualize and analyze data. Campaign Performance Track and report on performance metrics and conversions Audience Insights Report on audience demographics and engagement Drip Campaigns Send automated marketing emails based on user actions over a predetermined period Show More ##### ## Campaigns (6) Customize Allow users to customize their messages. Scheduling Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages Retarget Retarget your messages based on previous user engagement. Segmentation Segment audience based on device type, location, demographics, customer behavior, etc. Triggered Notifications Automate notifications based on user behavior Customer Segmentation Process of dividing customers into groups based on common characteristics Show More ##### ## Functionality (11) Asynchronous Messaging Allows sender and reciever to operate independently at separate times. Language Support Supports programming languages such as Java, C, or Python. Support for front-end languages such as HTML, CSS, and JavaScript. Cloud-based Messaging Functions through a cloud-based messaging service without on-premise infrastructure. Latency Has minimal delay between input and feedback. Database Support Supports common databases such as MySQL and Oracle Ease Of Integration Empowers developers to intuitively integrate cloud communications functionality for their applications. API Call Speed Grants high speed API calls for fast communications. Unified Communications Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Show More ##### ## Integration (4) Application Integration Allows messages and data to integrate directly into applications using APIs. Data Integration Breadth of standard integrations to first, second, and third-party data providers. Plugins and integrations Allows for additional features and functionalities in the form of pre-packaged integrations and plug-ins. Real-Time Data Receive data and information in real time Show More ##### ## Management (6) Policies and Controls Ability to control file/folder access by user or group, external sharing permissions, editing policies, device location restrictions, sharing by device, etc. Security Monitoring Detects anomalies in functionality, user accessibility, traffic flows, and tampering. Activity Monitoring Actively monitor status of work stations either on-premise or remote. Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Approval Process Control Manage the process of evaluating documents or requests submitted for approval SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Show More ##### ## Optimization (7) A/B Testing Test variations of a push notification on a portion of users and track conversions Personalization Personalize messages with contextual data such as customer names or product recommendations Rich Notifications Enhance messages with images, emojis, animated gifs, or videos Integrations Integrate with third-party marketing or e-commerce software App Notifications Set-up notifications and alerts for mobile apps. SMS Notifications Set-up SMS-based notifications and alerts for mobile devices. Web Notifications Set-up notifications and alerts for web browsers and apps. Show More ##### ## Support (3) Documentation Provides clear, effective documentation for API integrations. Community Support Provides public user forums for support questions and help. Professional Support Connects users with professional support teams to troubleshoot and finetune integrations. Show More ##### ## Agentic AI - Push Notification (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Show More ##### ## Agentic AI - Message Queue (MQ) (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (86) Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) API Application programming interface that allows for integration with other systems/databases Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Multi-Language Manage and support multiple languages Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Template Management Create, save, and re-purpose templates for emails, forms, etc. Geotargeting Geographic location of visitors determines behavior of the software Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Subscriber Management Add or remove subscribers from mailing lists Generative AI Use AI to generate content in the form of text, images, videos, etc. Visual Workflow Management Create, design, and visually represent processes within the software Authentication Verify the identity of users/devices to enable secure access Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Contact Management Manage, organize, and store contact information AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Notification Editor An editor that enables users to edit all aspects of notifications. Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Automated Responses Automatic reply functionality for incoming messages Chat/Messaging Communicate using direct chat or messages within the system Generative AI Use AI to generate content in the form of text, images, videos, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Real-Time Reporting Active reporting of data and metrics SMS Messaging Send messages via SMS Interaction Tracking Track interaction history by documenting conversations for contacts Audio/Video Conferencing Audio/Video Conferencing Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Customizable Branding Add customized logos and colors to align with company branding Call Routing Sends voice calls to a specific queue based on predetermined criteria Contact Management Manage, organize, and store contact information Voice Mail Computer-based system that allows users to send and receive voice messages Multi-Language Manage and support multiple languages Two-Way Audio & Video Presenter can see and hear participants and vice versa Real-Time Updates Receive system updates as soon as any changes are made Chat Transcript Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Live Chat Ability to chat online in real time Caller ID Identify the number and contact information of a caller before answering the phone IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Real-Time Monitoring Active monitoring of systems, applications, or networks SMS Marketing Send promotional campaigns or transactional messages via text messages File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Fax Management API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Chatbot AI-based platform which conducts a conversation via auditory or textual methods Mobile Access Access software remotely via mobile devices Single Sign On Allow users to access multiple services after entering their login credentials once Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Workflow Management Create, design and manage workflows for repetitive tasks Secure Data Storage Securely stores data to prevent data loss or breaches Data Visualization Graphical representation of data Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Load Balancing Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient Application Management Track, manage and store the applications of potential future members, customers or candidates Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Rules Engine It is a logic or a condition that executes business rules in a runtime production environment Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Dashboard Creation Creation and customization of dashboards Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Geolocation Determines the location of a device using GPS or an IP address User Interface A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Generative AI Use AI to generate content in the form of text, images, videos, etc. Authentication Verify the identity of users/devices to enable secure access Customizable Fields Customize data fields to support various needs and use cases User Session Management Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Data Import/Export Import and export data to and from software applications API Application programming interface that allows for integration with other systems/databases Interoperability The ability of two or more systems to exchange information or data. Data Connectors Connect to big data sources Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Event Logs A chronological record of actions or occurrences within a network, software, or process AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Show More ## Top-Rated Alternatives [ ![OneSignal](https://images.g2crowd.com/uploads/product/hd_favicon/8673c259241abc89782745e0f4687f64/onesignal.svg "OneSignal") OneSignal 4.7/5(1,228) ](https://www.g2.com/products/onesignal/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![MuleSoft Anypoint Platform](https://images.g2crowd.com/uploads/product/hd_favicon/d763ac0221fcc0848182458b48016e06/mulesoft-anypoint-platform%282%29.svg "MuleSoft Anypoint Platform") MuleSoft Anypoint Platform 4.5/5(775) ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/ably-realtime/competitors/alternatives) Ably Realtime Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_62ce76816b7674af07cb7292ac8f0457/pusher.png "Product Avatar Image") Pusher 4.3/5(11) [ Compare Now ](https://www.g2.com/compare/ably-realtime-vs-pusher) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5659ada74ab633b253eda4cfde8c2c73/onesignal.png "Product Avatar Image") OneSignal 4.7/5(1,228) [ Compare Now ](https://www.g2.com/compare/ably-realtime-vs-onesignal) ##### Categories on G2 [Push Notification](https://www.g2.com/categories/push-notification)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Stream Analytics](https://www.g2.com/categories/stream-analytics) [Push Notification](https://www.g2.com/categories/push-notification)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Stream Analytics](https://www.g2.com/categories/stream-analytics)[Event Stream Processing](https://www.g2.com/categories/event-stream-processing)[Message Queue (MQ)](https://www.g2.com/categories/message-queue-mq) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which ETO ERP options have good mobile access for shop floor and field service teams who need to update job status without going back to a desktop?](https://www.g2.com/discussions/which-eto-erp-options-have-good-mobile-access-for-shop-floor-and-field-service-teams-who-need-to-update-job-status-without-going-back-to-a-desktop)[What is the top-rated location intelligence platform for real estate?](https://www.g2.com/discussions/what-is-the-top-rated-location-intelligence-platform-for-real-estate)[What are the highest rated Google Workspace utilities for reducing IT overhead in mid-size organizations managing hundreds of users?](https://www.g2.com/discussions/what-are-the-highest-rated-google-workspace-utilities-for-reducing-it-overhead-in-mid-size-organizations-managing-hundreds-of-users) [Best webinar software for small businesses](https://www.g2.com/discussions/best-webinar-software-for-small-business)[What investor relations platforms best address Regulation FD and SEC compliance requirements for IR communications?](https://www.g2.com/discussions/what-investor-relations-platforms-best-address-regulation-fd-and-sec-compliance-requirements-for-ir-communications)[Pros and Cons Details](https://www.g2.com/products/ably-realtime/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)