# Wherefour Reviews
**Vendor:** Wherefour, Inc  
**Category:** [Food Traceability Software](https://www.g2.com/categories/food-traceability)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 47
## About Wherefour
A modern and easy-to-use and implement manufacturing ERP/traceability system that enables your team to perform batch and lot track/trace, inventory control, formula management, batch and variance costing, customer ordering and vendor purchasing. Automate your data between systems such as Quickbooks, Sage Intacct, Shopify and over 2,000 third-party platforms. Wherefour runs on any internet-connected device - including tablets and phones.




## Wherefour Reviews
  ### 1. Intuitive Inventory Tracking That Makes Production Seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt C. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Wherefour?**

It makes it very easy to track inventory compared to METRC which is required by the state to operate. I enjoy how much easier it is to run work orders and deplete non-cannabis inventory like packaging and ingredients. Tracking and tracing inventory is a breeze and I really like how you can build the system to work for your needs. It is intuitive and easy to use and customer support is always quick to repsond.

**What do you dislike about Wherefour?**

It terms of dislikes, the only thing I can point to is when there is an issue with running work orders, the system gets a little slow. Usually when I reach out to Wherefour, they are aleready aware of the issue and fixing it. I am impressed by the speed at which issues are resolved.

**What problems is Wherefour solving and how is that benefiting you?**

Since we operate an extraction service for our clients, keeping track of material by vendor is extremely important. W4 gives us a system to do this well. I also like that I can run production traces to see what has happened with packages. The ability to see entire work orders on one page helps us provide transparency to our partners and communicate outcomes while showing exactly where their material went, what it made and the affectiveness of the process.

  ### 2. Simple, Team-Friendly ERP That Brings Structure and Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill L. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

The biggest upside of using Wherefour has been the simplicity of the system. We moved a production facility that had never used an ERP system before, so it was very important that we implement something the team could realistically learn, adopt, and use in their day-to-day work. Wherefour has helped us create structure without overwhelming the team.

Inventory control and purchasing have also become much easier to see and manage. Our purchasing department now has better visibility into what we have on hand, what is being used, and what needs to be reordered, which has allowed them to make much more informed decisions. It has also helped reduce the amount of guessing and tribal knowledge that previously drove many of our decisions.

Beyond that, Wherefour has given us a stronger system of record for production, inventory, ordering, and traceability. It has helped create more accountability across departments because information is no longer living in someone’s head, in scattered spreadsheets, or through verbal communication. The system gives our team one shared place to work from, which has improved communication between production, purchasing, warehouse, and customer support.

**What do you dislike about Wherefour?**

The biggest downside of Wherefour for me has been the reporting. While the system is fairly simple to use from an operational standpoint, the reporting side can feel clunky and less intuitive, especially for a new user. There is often a lot of waiting involved, and many reports are delivered through email rather than being immediately available in a clean, easy-to-use dashboard.

It has also taken a lot of practice to learn where to go for the right information. The reporting functions are not always named or organized in a way that feels obvious at first, so there is a learning curve in understanding which report gives you the information you actually need.

Another challenge is the amount of exporting and importing required. There are times when we need to pull information out of the system, adjust it, and then import it back in, but the export format does not always match exactly what is needed for the import format. That can create extra manual work and increases the opportunity for errors.

Wherefour has also added Metabase, which is improving and has the potential to make reporting much stronger. However, we are still working through that process. At this point, I do not always fully trust that the numbers being pulled are accurate or telling the full story, so we are still validating data and learning how to use those tools with confidence.

Overall, the operational side of Wherefour has been much easier for our team to adopt than the reporting side. The system has helped us create better structure and visibility, but reporting and data confidence are still areas where we are continuing to improve.

**What problems is Wherefour solving and how is that benefiting you?**

The biggest business problem Wherefour is solving for us is visibility to our data. Before Wherefour, we did not have one system where production, inventory, purchasing, work orders, costing, and customer orders all connected. This is the first system we have had that allows us to run our work orders in a way that actually pulls inventory, tracks usage, and helps us better understand whether our margins are correct.

That visibility has been huge for us. It took a lot of work on the front end to get our items, recipes, pricing, inventory, and processes built into the system correctly, but now we are finally able to see where our profit and loss is going in a much clearer way. We have better insight into what inventory is doing, what ingredients and finished goods are being used, and whether our costing is aligned with reality.

It has also helped us create more confidence around billing and inventory value. We are able to verify that customers are being billed properly, that pricing is flowing through the system correctly, and that inventory is being valued more accurately. For a business that previously relied heavily on tribal knowledge, spreadsheets, and disconnected processes, having that information in one place has been a major improvement.

Another big benefit has been the cost of the system. We knew we needed an ERP, but we could not afford a $50,000–$60,000 implementation. Wherefour’s pricing was by far the best fit for what we needed. We chose to pay the additional cost to have someone come onsite and support us through implementation, and that was absolutely worth it. The support was great, the monthly rate is low, and there are no heavy contracts, which made it a no-brainer for us.

Overall, Wherefour is helping us move from reactive decision-making to more informed, data-driven management. It has given us visibility into areas of the business we could not clearly see before, and that has helped us make better decisions around purchasing, production, pricing, inventory, and profitability.

  ### 3. Powerful Traceability and a Clean UI for Confident Recalls

**Rating:** 4.0/5.0 stars

**Reviewed by:** richard w. | Production Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

Wherefour has very strong traceability, the ability to go back and look at all our work orders from months ago and compare them back again if we need to.  If - heaven forbid - we find out something has gone wrong with our produce and we have to recall, we'll be able to confidently inform our customers which items are affected without affecting other products we sell.
On top of all that, the UI is very clean, easy to read, and makes it less of a headache to work with, even if the amount of data you work with can be a bit much at times.  Rolling out new features frequently and getting to work with them has been wonderful as well, like the Control Points, which are letting us take the tests we already do for Quality Assurance and take it to the level of pinning those tests to the work order or lot of product that was tested on a date and time... it's as thorough as we are.

**What do you dislike about Wherefour?**

There are tiny things every now and then I could nag on, like hang ups when starting or finishing work orders, but even that is something you can fix by just refreshing your page.  It can also take a bit of time to get from where you are to where you really need to be - just obtuse menu pathing with the Control Points, for example.  If I have a test I know needs to get done I must have the work order, not the lot code of the tub.  Then I have to open another page and search up the tub, find the work order it came from, go all the way back and input my test information.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour is solving a lot of the paper-juggling for me, storing information and details about how much we've done, what we have on hand, how it's being used.  I can go back and average the weights of tubs we've made and get real usable numbers to gauge how we're doing and look ahead to where we can take our product further, using Wherefour to help us.

  ### 4. Straightforward, Simple ERP That Gets New Users Up to operate quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek H. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

Straight forward and simple.  Can take employees whom have never used an ERP system before and make them success users quickly.

**What do you dislike about Wherefour?**

My biggest dislike is really a positive.  Wherefour invests in upgrading the functionality regularly and sometime those upgrades can cause issues with exports however they get fixed within a day or 2.

**What problems is Wherefour solving and how is that benefiting you?**

For Bizzy Coffee, it solves so many things.  To list them all would be a long time.  Overall, it creates visibility into everything supply chain, inventory, and operations that accounting needs to report on the business.  As an executive of the business, it allows me to easily check that everything is on track and performing to budget real time.  No more surprised at month end.  It also helps retain employees by using technology that makes everyone's job easier to preform at a high level.

  ### 5. Organized UI, Powerful Reporting, and Seamless Quickbooks Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lana H. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

I really like the user interface; it's easy to navigate and it's very organized. I like the reporting capabilities, specifically cost-of-goods-sold, purchasing reports, and sales reports. I like that it integrates with Quickbooks seamlessly. I like the B2B ordering platform, it's saved us so much time in entering customer orders. I like the tracability functionality, it has helped us during our food safety audits.

**What do you dislike about Wherefour?**

The cost is a little high, but it is definitely worth the price. I don't really dislike anything about Wherefour.

**What problems is Wherefour solving and how is that benefiting you?**

It's solving the customer ordering method with the B2B portal, which saves us so much time. It integrates with our accounting software Quickbooks which saves us time entering sales and invoices. The traceability and recall functions have been essential for passing our food safety audits.

  ### 6. Excellent Inventory Management with Accurate Costing and Traceability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan S. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Wherefour?**

Inventory management, updated costing info, traceability

**What do you dislike about Wherefour?**

I think the complex nature of the software makes it overwhelming at first for our team, but we've gotten better at providing them with a more focused view.

**What problems is Wherefour solving and how is that benefiting you?**

The inventory management features are hugely helpful, our products / ingredients are in a -20 walk in freezer so if we can find them in the system then we don't have to spend as much time looking for them in the cold. Also the live cost tracking helps us keep an eye on costs when the prices of everything have been increasing or constantly changing.

  ### 7. Wherefour Makes Compliance and Inventory Management Easy for Growing Manufacturers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aakriti I. | Data analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

I like that Wherefour focuses on making compliance, lot tracking, and inventory management easier for growing manufacturers.

**What do you dislike about Wherefour?**

One challenge I’ve noticed is that it may need deeper customization or more advanced, ERP-level functionality, such as calculated fields tailored to consumer needs.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour is helping us solve inventory, traceability, and operational efficiency challenges. The biggest benefit has been a more organized, transparent system that cuts down on manual work and improves accuracy across both production and inventory management.

  ### 8. Robust, Straightforward Inventory & Production Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sydney S. | Logistics Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

Wherefour’s PO and SO system is robust and straightforward to use. It makes it easy for us to manage incoming and outgoing products in our warehouse, and the overall workflow feels simple and well organized.

**What do you dislike about Wherefour?**

I wish there were a way to go back and make changes to sales orders after they’ve been sent. Occasionally, we’ve had items returned, and it can be a bit complicated to handle those corrections in the software.

**What problems is Wherefour solving and how is that benefiting you?**

As a warehouse and production facility, this platform helps us maintain accurate inventory tracking and traceability. Since every part of our operations is connected in one place, it’s easy to monitor everything and stay on top of what’s happening day to day.

  ### 9. Helpful Team, Great Training, and an Easy-to-Learn Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kenneth T. | Security Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Wherefour?**

Wherefour’s team has been extremely helpful throughout our experience. I really appreciated the time they took to train our team, and the training itself was great. The platform was also easy to learn and felt straightforward to get comfortable with.

**What do you dislike about Wherefour?**

Adjusting the number of decimal places takes much longer than our team needs, which slows down our workflow.

**What problems is Wherefour solving and how is that benefiting you?**

It helps me organize my inventory, stay on top of paperwork, and maintain clear product traceability.

  ### 10. Intuitive and User-Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ashley C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

Very intuitive and user friendly. Even if you don't know how to do something, it is usually easy to figure out.

**What do you dislike about Wherefour?**

If something was messed up in the past it can be difficult to make corrections and changes.

**What problems is Wherefour solving and how is that benefiting you?**

It is a helpful tool for accounting and managing inventory levels. It is also useful for lot tracking and sqf compliance. It is much easier than the manual way we were doing it before.

  ### 11. Wherefour Streamlines Production and Makes Traceability a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Live S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Wherefour?**

Wherefour has totally streamlined our production operation and made traceability a breeze!  I can confidently say that all of our relevant data is accounted for and easily accessible!

**What do you dislike about Wherefour?**

It's a fairly lengthy onboarding process, but the team is great, and it's well worth it!

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour has provided a ton of transparency around our true COGS as well as traceability of our ingredients and finished products.

  ### 12. Wherefour Keeps Everything Organized and Makes Work More Efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

Wherefour is easy to use and helps me stay organized and connected. I appreciate how it simplifies communication and keeps everything in one place, which saves me time and makes my work more efficient overall.

**What do you dislike about Wherefour?**

One downside is that some features can feel a bit confusing and may take time to learn at first. At times, the navigation also feels like it could be more streamlined, so finding information would be faster and easier.

**What problems is Wherefour solving and how is that benefiting you?**

Sometimes the platform can feel a bit overwhelming, and certain features could be easier to navigate. A more streamlined layout would improve the overall experience.

  ### 13. Intuitive and Flexible ERP That Fits Our Complex Business Model

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

Wherefour is very intuitive and easy to use. Even though our business model is complicated, we were still able to use it in a way that meets our needs.

**What do you dislike about Wherefour?**

Our biggest hurdle using Wherefour was how to integrate financials into the ERP. We found ways around it but had some difficulties with certain things specific to our business.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour is helping us keep structure to our business, especially in the start up phase. It is also keeping us to our SOPs and to our industry standards.

  ### 14. Easy to Navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenna F. | Production Planner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

Easy to find items, inventory and other information. One can move though the system easily with minimal training.

**What do you dislike about Wherefour?**

The amount of work mapping items takes..

**What problems is Wherefour solving and how is that benefiting you?**

Communication and project scheduling. One spot to find information or upcoming WO

  ### 15. Easy Reporting and Filters, but Production Operations Feel Complex

**Rating:** 3.5/5.0 stars

**Reviewed by:** Carla M. | Director of Ecommerce Operations &amp; Customer Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

All the easy reporting options / filters

**What do you dislike about Wherefour?**

The complexity of production operations almost make it a bit user unfriendly.

**What problems is Wherefour solving and how is that benefiting you?**

Inventory traceability / valuation has become easier as well as tracing production activities through work order operations.

  ### 16. Clear Inventory Repurchase Levels and Helpful Notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon S. | VP of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Wherefour?**

I’d like the clearer inventory repurchase levels, along with notifications when those levels are reached or change.

**What do you dislike about Wherefour?**

I wish it was easier to use our credits.

**What problems is Wherefour solving and how is that benefiting you?**

I helps us to not have shortages in Inventory because of notifications

  ### 17. Simple, Easy-to-Use Starter System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Teresa C. | Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Wherefour?**

Simplicity, easy to use. Great starter system.

**What do you dislike about Wherefour?**

New feature are additional cost now. Lack of good traceability.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour helped with inventory management.

  ### 18. Robust and versatile yet easy enough for a small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about Wherefour?**

Having worked with ERPs before I am amazed by the skills, method and efficiency of the implementation team that made the setup and user acceptance a breeze. 
The software itself is very robust and we have yet to find a scenario that it does not cover  in a very simple way. 
The user interface and overall user experience is easy and learning is quick even for staff that is not super computer savvy. 
I like how it does complex tasks with an apparent simplicity, which, for a small business feels like we are not adding too much burden to our operations and our operators. 
Everyone from management, operators, line workers and compliance (USDA organic) has been able to find their data easily and accurately.

**What do you dislike about Wherefour?**

The PDF template editor is a little hard to master. But Customer service is always very reactive at helping when needed.
My only regret is that we did not jump into this sooner - we were intimidated by the word ERP and the implementation phase, but we should not have been.

**What problems is Wherefour solving and how is that benefiting you?**

We manufacture USDA organic cosmetics and need to track organic materials and finished products closely to remain in compliance. 
Wherefour is allowing us to do a mass balance of ingredients and finished products in 15 minutes when it used to be a 1 day job for 3 people. 
Not only does it provide comprehensive data in one location but the data quality is much better that our former (paper + excel)  method that was prone to user errors. 
Wherefour has been saving us precious time and frustrations in our day to day operations.

  ### 19. Wherefour Recommending to Friends or Colleagues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about Wherefour?**

The ability to track and update inventory as it's being used. The ordering system is thought through and makes sense from an inventory point of view. It's simple but can be complex. I appreciate the attention to detail for every step and how each step is critical in keeping a fluid process in the workplace.

**What do you dislike about Wherefour?**

I dislike the fact that work orders can't be undone without extreme measures being taken. If a work order is complete, it can only be reversed once and can be catastrophic to inventory. I wish it could be simple to adjust one item being produced in the work order without all the other items being affected by it. I also find some of the filtering and searching functions to be incomplete. Whenever you're searching for an item you have to type it out exactly how it's spelled. The drop down doesn't populate anything unless you start typing.

**What problems is Wherefour solving and how is that benefiting you?**

It's helping us with ordering. Being able to track our inventory and going back to see which items with specific lot numbers went to specific stores has been crucial to food safety traceability. Overall, inventory tracking has been easy to use and fun to see the affects in Wherefour.

  ### 20. Easy to use, comprehensive, powerful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charles A. | VP of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Wherefour?**

Wherefour coninues to upgrade and add options! Their support staff is great and resposive to support tickets. This program runs out entire manufacturing operation and we have had little to no problems. The company listens to the needs of their customers and prioritizes upgrades and features based on immediate customer needs. This is outstanding, and basically unheard of in the industry.

**What do you dislike about Wherefour?**

During high volume posting, typically on Monday's and after holidays, there can be up to a 6 hour delay in posting of processes, like pick and ship, and invoicing. This has caused invoicing and delivery delays for our customers. To be clear this has only happened 3 times in two years. Wherefour usually opens additional server resources for this time. It would be great to see them upgrade the servers, etc, and address the issues with their customers so we know what is coming in the future.

**What problems is Wherefour solving and how is that benefiting you?**

OPening additional resources during high volume processing times

  ### 21. Wherefour worked great for this Quickbooks customer.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Wherefour?**

Integration into our existing QuickBooks Desktop program so we only had to change our process for inventory and production -- not the financial side (invoicing, paying bills, etc.).  The integration works.  

Cost of the program is very reasonable and the onboarding and ongoing support is exceptional.

**What do you dislike about Wherefour?**

We are relative novices in the ERP world and there were considerable areas that were not well-versed on entering into the conversion to WhereFour. Our initial launch had some bumps and met with some groans from staff (but after about two months, everyone was 100% happy.

**What problems is Wherefour solving and how is that benefiting you?**

Better inventory management as the complexity of our business grows.  Lots of options to customize to our needs from within the program (without having to hire outside consultants to implement.

  ### 22. Specialized for manufacturing and supply chain

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan S. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Wherefour?**

It is desgined specfially for small to medium sized business allowing robust integrations without the need for expensive and complicated ERP solutions.

**What do you dislike about Wherefour?**

Wherefour has a very responive and competent support team that solves issues very quickly. As a result, dislikes are resolved very quickly.

**What problems is Wherefour solving and how is that benefiting you?**

The robstness of the API to allow automating reporting is being solved.

  ### 23. Wherefour offered an ERP solution for a fraction of the cost of competitors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aurora E. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Wherefour?**

Functionality and ease of implentation made it work for us in short order.

**What do you dislike about Wherefour?**

Really, the only challenge has been imperfect integrations with Shopify but Wherefour has efficiently incorportated those integrations through software updates, which completely solved it.

**What problems is Wherefour solving and how is that benefiting you?**

Traceability, Compliance (for Organic Cert especially) and Inventory management.

  ### 24. Great Production / Inventory Management Solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua H. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Wherefour?**

Wherefour is very user friendly, and well suited to our food manufacturing business. We use this across multiple departments daily. The customer support is second-to-none, and from implementation to process integration to product launch we were well taken care of at every step!

**What do you dislike about Wherefour?**

More customization would be helpful, specifically for daily reporting. Also, an ability to drill down/up from Sales order (start) to invoicing (finish) would be helpful for researching issues.

**What problems is Wherefour solving and how is that benefiting you?**

Inventory management, order fullfillment, production scheduling and eventually forecasting.

  ### 25. Works very well  with work order creation, inventory management and purchase/sales order data entry.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeff J. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Wherefour?**

Purchase order generation, Inventory management

**What do you dislike about Wherefour?**

Report creation, likely more of newby user issue than the system itself.

**What problems is Wherefour solving and how is that benefiting you?**

Recent updates with Standard costing benchmarked against actual use.

**Official Response from Wherefour Team:**

> Thank you for the review Jeff! If you need some assistance on Report Creation, don't hesitate to reach out directly to your account manager. They'll give you some great tips! 

  ### 26. Excellent software with an even better support team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Penny W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about Wherefour?**

The software works as intended - but the Customer service team works even harder.  They are always available for help and never make me feel like a question is silly.  Our Customer Success Specialist, Amy, is very accurately described in her job title.  She is amazing.  Always answers promptly and does an amazing job of explaining things in a way that makes it understandable and relatable. (Not always an easy task with us)

**What do you dislike about Wherefour?**

Can't say there is anything I "dislike". I wish our accounting software integrated easier - but that is on them. The team at Wherefour has been incredibly accomodating trying to help us get this riddle solved.

**What problems is Wherefour solving and how is that benefiting you?**

Keeping track of inventory. We know what we have, when we need more, etc.

  ### 27. Wherefour has been a game-changer for our growing co-packing company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parker B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Wherefour?**

The "what-if" function for ordering. The "On hand" report. The fact that we now have a perpetual running inventory with ACCURATE costs.

I'm not sure exactly how it compares to competitors but i do know that it is user-friendly and intuitive.

**What do you dislike about Wherefour?**

Sometimes I wish that data entry functioned more like excel where you could input "=" and do simple caluclations within the cell.

I also feel like there could be improvements when it comes to dealing with allergens - currently i manage that with custom fields but it is a big enough deal in our business that i think they should make it a permnent option in the item set up.

**What problems is Wherefour solving and how is that benefiting you?**

Everything we do operationally runs through our wherefour system.  We have streamlined our ordering process by using the What-If function - that alone has eliminated one very time-consuming task. We run a perpetual inventory and have reduced our inventory manual counts from 12 per year to 4 per year - and hope to reduce it further to 1-2 times per year.

  ### 28. Great Inventory Tracking for a Small Growing Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaylee D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about Wherefour?**

Our favorite aspects of Wherefour are the ease of Production planning, tracking, and inventory recording. We are a certified organic organization and having access to all of our records in one place makes our audit periods so easy. Wherefour is truly built out for traceability and it does not fail!

**What do you dislike about Wherefour?**

I haven't found many downsides about using wherefour. One thing (very specific to our process) is that I wish it were easier to pull reports that tie order number to the lot number that was shipped. This is crucial to a production trace-back audit.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour has solved the following isses for us: Forecasting & Production Planning, Inventory Management, and Compliance Reporting. Without the use of all these tools it would be really difficult for us to be scaling our business. I also really appreicate the endless software updates, and that the developers are open to hearing from customers about what they need in the program.

  ### 29. Highly recommend!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leah D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Wherefour?**

Wherefour has an amazing customer service team. They respond promptly to emails and offer the best support out there. They are always looking for ways to improve their service and have even implimented many of our feature requests. Very impressive.

**What do you dislike about Wherefour?**

There is definately a learning curve when begining to use any new feature Wherefour offers; however, they make the transition as seamless as possible with their customer suppport services.

**What problems is Wherefour solving and how is that benefiting you?**

Traceability and inventory control are the features we are currently using the most at this point. We are able to keep on top of ordering ingredients, price items for sale according to cost, and offer our customers piece of mind knowing we have inventory traceability in the event of a recall.

  ### 30. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jon H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Wherefour?**

Wherefour has been the most user friendly application that I have used over my several years in warehousing. I would highly recommend its use to others.

**What do you dislike about Wherefour?**

I would suugest there are still some features that could be added to help certain client bases but overall great application.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour has been great for our inventory control and product traceability.

  ### 31. Recordkeeping Made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sydney S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Wherefour?**

In the past, our company's had a really hard time getting everyone to utilize the software consistently and correctly. Wherefour is EXTREMELY intuitive and has eliminated the need for constant retraining sessions.

**What do you dislike about Wherefour?**

In the event that an employee plugs in his/her own WO #, I wish there was a way that the program could recognize whether or not that WO # had previously been created/used, prevent the employee from using the duplicate #, and redirect him/her to create a new number.

**What problems is Wherefour solving and how is that benefiting you?**

INVENTORY MANAGEMENT! Our previous QMS didn't offer this feature and our inventory was always off due to human errors.

  ### 32. W4 Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2024

**What do you like best about Wherefour?**

User friendly and availability all necessary modules

**What do you dislike about Wherefour?**

too many decimal points in the value. Availability on round off option to values is appreciated.

**What problems is Wherefour solving and how is that benefiting you?**

Productions schedule, traceability

**Official Response from Wherefour Team:**

> Thank you for the review! 

  ### 33. Tender Food

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Wherefour?**

Easy to use, has all functionality and at a price point that works for our business. Customer support is phenomenal and very attentive

**What do you dislike about Wherefour?**

somewhat high learning curve. The navigability of wherefour is sometimes tough, wish there was a search bar where you can search for the function you need instead of needing to know innately where everything should be.

**What problems is Wherefour solving and how is that benefiting you?**

Inventory Management, Customer Management, Production

  ### 34. A gamechanger for our small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Wherefour?**

It has immensely helped us reduce the amount of time in spreadsheets and is a reliable source for tracking our inventory and production lots.

**What do you dislike about Wherefour?**

The reporting filters could be more robust so we can get more specific results without having to edit within spreadsheets.

**What problems is Wherefour solving and how is that benefiting you?**

Traceability of our production and purchasing, as well as customer order and fulfillment management.

  ### 35. Exceptional customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leanna H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about Wherefour?**

We have tried a few programs prior to finding Wherefour, it has definitely checked all our needs.  Using the customer support team to set up was so incredibly beneficial.

**What do you dislike about Wherefour?**

Syncing the inventory count with Shopify would be a HUGE benefit.

**What problems is Wherefour solving and how is that benefiting you?**

Traceability for our organic audits.

  ### 36. Pretty good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt T. | Media Asset Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Wherefour?**

Wherefour is quite helpful in inventory and purchase order tracking. The user interface is quite easy to navigate and use- it's intuitive and easy to understand. And the color used throughout is helpful to quickly understand and decipher what things are where.

**What do you dislike about Wherefour?**

Although it is easy to use, and the color and user interface is pretty well handled, for the uninitiated user it can be a little daunting. It's a double edged swords, of course, because you want the system to be robust with many functions. The down side is that there is a learning curve associated, although a seasoned operations veteran will most likely have no problem.

**What problems is Wherefour solving and how is that benefiting you?**

Inventory tracking, as stated above, is what is most helpful. It's easy to keep track of orders and costs and inventory and the like. A tracking system is the most helpful.

  ### 37. WhereFour is a solid platform with the potential for growth in the coming years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley B. | Principal Pickle, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Wherefour?**

WhereFour is a great traceability tool with solid capabilities for inventory, recipe management, and cost control. The UI uses modern web tools which makes it easier to use than other older platforms. The technology base also is built on tools that will allow scalability and easier integration with other platforms.

**What do you dislike about Wherefour?**

WhereFour is young compared to competitive platforms, so there are some features I wish worked a bit different and like ALL platforms has a few buggy things, but nothing that prevents you from getting the job done. I wish the tool had better mobile UI usability.

**What problems is Wherefour solving and how is that benefiting you?**

WhereFour was implemented primarily to address Traceability issues which is does very well. It also helps us manage production costing and inventory. Because of the direct integration with Quickbooks Online we have a reliable accounting connection, but also with their Zapier connector, we have been able to integrate to many other platforms that have streamlined our business.

  ### 38. Amazing Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darci D. | QA Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Wherefour?**

The team I have been able to work with while getting to know the software has been the most supportive and amazing experience. They have been swift to respond to any question I have.

**What do you dislike about Wherefour?**

The system can be slightly overwhelming; If you need help, there is a very useful help section.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour provides a tool to allow us to make effective business decisions and have an inside look at the business anywhere.

  ### 39. Solid product that is rapidly iterating

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Wherefour?**

Wherefour is a very intuitive product that allows us to receive inventory, track WIP and finished goods, streamline work order creation, and report on all those functions pretty easily. It also integrates with our accounting product to ensure that we have timely, accurate visibility there as well.

**What do you dislike about Wherefour?**

The product is still rapidly growing and there are some blind spots about functionality. Lot tracking and serialization automation has some limitations that have been disruptive to our existing processes. Also, there's not a lot of flexibility with their custom label generation system because you can't assign different labels per SKU and per customer. That makes it difficult for when customers have their own label templates they require. It's also clear that they're still working out the kinks with some of their integrations (QuickBooks seems to be the most robust, but we're on Sage Intacct).

**Recommendations to others considering Wherefour:**

If you're open to collaboration and the cloud, Wherefour may be a good fit.

**What problems is Wherefour solving and how is that benefiting you?**

Primarily, we purchased Wherefour to ensure we receive goods against purchase orders and those receipts are immediately reflected against inventory. In the past, it wasn't uncommon for inventory to not be visible in our systems for 2-3 days. Now, it's basically immediate.

  ### 40. Inventory Control Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole P. | Inventory Control specialist/ Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2022

**What do you like best about Wherefour?**

We really enjoy how user friendly this website is.

**What do you dislike about Wherefour?**

As of right now, we don't have any compalints.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour allows us to keep our inventory up to date by connecting to our other selling platforms

  ### 41. Great tech support; relatively simple start-up; some rough edges.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tavor W. | President & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Wherefour?**

Great tech support; simple start-up; relatively easy to use; web-based, real-time data; geared towards a food production environment.

**What do you dislike about Wherefour?**

Overkill on traceability at the expense of intuitive ease-of-use; convoluted system modifications making it difficult to find/access required functionality; complex linkage with outside systems;  difficult to use many functions in a DTC environment.

**What problems is Wherefour solving and how is that benefiting you?**

Managing inventory; tracking costs; managing plant workflow; maintaining a recipe vault.

  ### 42. Great customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Leah R. | Sales Analytics and New Product Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2022

**What do you like best about Wherefour?**

I like the training aspect and how quickly you get responses from support

**What do you dislike about Wherefour?**

It's not as customizable as we first thought it to be.

**What problems is Wherefour solving and how is that benefiting you?**

Inventory tracking and management. It's much easier for us to see what we have, where it's going, and where it went.

  ### 43. Wherefour - Chocolate Producer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Wherefour?**

Solid end-to-end traceability software with integration capabilities with other existing platforms (QBO, Shopify, Shipstation). The system has provided analytical insights and streamlined our business operations.

**What do you dislike about Wherefour?**

The system could use some enhancements in streamlining the areas of product development and costing. Wherefour does currently offer some functionality for this but could be more user friendly. That being said Wherefour is great at upgrading its platform with frequent releases and improvements.

**What problems is Wherefour solving and how is that benefiting you?**

As a small business, finding software that is simple and flexible enough to address multiple areas of our business (SCM, production, sales, fulfillment) without the need for customization is challenging. Wherefour was able to address all our needs across our business.

  ### 44. Wherefour is simply intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2020

**What do you like best about Wherefour?**

Wherefour is the type of software that does not take extra bodies or experts to be able to run. It is simple and does effective costing for the manufacturing and sales operations.

**What do you dislike about Wherefour?**

My only gripe is about the reporting. There are some reporting functions that I would like to see improved.

**Recommendations to others considering Wherefour:**

Please check them out. They are great for the food industry for traceability and for cannabis with track and trace. It is easy to use, easy to train, and the customer service is top notch. This is a much better option than a larger ERP which is so much more expensive and does the same function.

**What problems is Wherefour solving and how is that benefiting you?**

We are able to do our costing for every run as we are able to add on the overheads into the cost along with the raw materials. In our application we are able to sync with METRC seamlessly which is  a wonderful cost saver.

  ### 45. Streamlined, comprehensive functionality thoughtfully refined without unnecessary complexity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2020

**What do you like best about Wherefour?**

Wherefour offers the tools to do it all while allowing the user enough freedom to customize their experience and dial in their business processes. Regardless of price range, Wherefour's METRC API integration is second to none. The pick and ship function allows a distributor to allocate multiples stock lines AND split into new METRC packages AND create a new transfer template with all the information and packages loaded into METRC behind the scenes in an instant. I have not seen anything else on the market that will create METRC packages directly from a multi-line sales order and add to a transfer template in under 10 minutes; Wherefour will do it in 1-2 minutes per order.

**What do you dislike about Wherefour?**

Wherefour is limited as far as financial reporting. Users might consider pairing with quickbooks to gain more comprehensive insight into financials.

**What problems is Wherefour solving and how is that benefiting you?**

Wherefour excels with inventory control especially in food or cannabis manufacturing. The lot and barcode tracking allows for very detailed batch control for all raw materials, WIPs, and finished products. Wherefour is an outstanding timesaver when integrated with METRC. I went from about 15 minutes per order to manually create METRC packages and transfers down to about 1-2 minutes when fulfilling orders for our distro operation through Wherefour.

  ### 46. Simple to use Food Manufacturing MRP that has all necessary features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about Wherefour?**

Wherefour includes all of the necessary tools to manage a food manufacturing facility without the complexity of the larger (and much more expensive) tools. It provides easy item setup and complete traceability.

**What do you dislike about Wherefour?**

The only feature that is missing is pallet building and pallet tags. Not terribly cumbersome to do outside of the system.

**What problems is Wherefour solving and how is that benefiting you?**

Our business requires full product traceability. We get comprehensive traceability with an east to use production management system that has significantly increased our efficiency on the floor.

  ### 47. Simple yet does the job well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about Wherefour?**

How simple it is to navigate around the site. It is very easy to implement and start without much guidance needed. Because it is that simple. The reporting for traceability is very nice as well. We just went through a GFSI audit and the traceability went very smooth with no problems. 

**What do you dislike about Wherefour?**

Just asking that inventory pages are able to export to CSV. I know they are working on it. 

**Recommendations to others considering Wherefour:**

Give it a trial and see how you like it. It is quite simple to use and easy to learn which means cost savings. 

**What problems is Wherefour solving and how is that benefiting you?**

It has pretty good sync with quickbooks. The traceability is great and makes for easy of inventory counts and adjustments.


## Wherefour Discussions
  - [What is Wherefour used for?](https://www.g2.com/discussions/what-is-wherefour-used-for)

- [View Wherefour pricing details and edition comparison](https://www.g2.com/products/wherefour/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+00%3A57%3A14+-0500&secure%5Bsession_id%5D=d4a6a34a-5a10-425f-9160-d1fac6e2e3e1&secure%5Btoken%5D=890aaa519104f0c5c3fba6cc05f179300d14de931c9ba448ba3d3962568b1b49&format=llm_user)
## Wherefour Integrations
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [VelocityDB](https://www.g2.com/products/velocitydb/reviews)

## Wherefour Features
**Supply Chain**
- CRM
- Order Management
- Grow House Management
- Warehouse Management
- Delivery Management

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Supply Chain**
- Supplier Management
- Incident Reporting
- Document Management

**Store Management**
- Inventory Management
- POS

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Compliance Management**
- CCP Monitoring
- Lot Tracking
- Safety Plans
- Visualization Tools

**Administration**
- Reporting & Analytics
- Accounting
- Compliance Tools

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Traceability**
- Barcoding
- Custom Workflows
- Food Labels
- Recall Messaging

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Platform**
- Incident Reporting
- Integrations
- Recipe Management

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Agentic AI - ERP Systems**
- Decision Making

## Top Wherefour Alternatives
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,886 reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - 4.2/5.0 (311 reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,631 reviews)

