# WebRezPro Reviews **Vendor:** World Web Technologies **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 35 ## About WebRezPro WebRezPro is a cloud-based property management system (PMS) designed to help independent lodging providers efficiently manage their operations. The platform serves a range of accommodations, including boutique hotels, motels, inns, and vacation rentals, by consolidating essential management tasks into a single interface. By integrating reservations, guest self-service, housekeeping, and accounting, the system helps enhance operational workflows, improves guest interactions, and promotes direct bookings. Tailored to the needs of independent operators, WebRezPro addresses the unique challenges of smaller properties that may lack large teams or resources. Its user-friendly design and smart automation alleviates repetitive administrative tasks, allowing operators to focus on delivering exceptional guest experiences. Whether it’s simplifying reservations, managing occupancy, or maintaining guest relationships, the system makes professional-grade hotel management accessible without unnecessary complexity. The system includes a centralized reservation system that maintains real-time inventory and availability across all channels. WebRezPro also includes integrated payment processing, allowing hotels to manage guest charges and payments directly within the PMS rather than relying on separate payment tools. This helps reduce manual reconciliation and keeps reservation and transaction data aligned across the operation. WebRezPro also provides built-in reporting and analytics that offer insights into occupancy trends and financial performance, while enterprise-level security safeguards protect guest information. To support day-to-day operations, WebRezPro offers North America–based technical support via phone and email, available seven days a week to help operators quickly resolve issues. ## WebRezPro Reviews ### 1. User-Friendly with Excellent Support but Limited Availability **Rating:** 4.5/5.0 stars **Reviewed by:** Jakob B. **Reviewed Date:** December 09, 2025 **What do you like best about WebRezPro?** I like that WebRezPro is user-friendly and provides an accessible, affordable solution to hotel operations. The customer service is always helpful, which makes the initial setup seamless as the support staff creates our rooms and uses. Additionally, it manages our property, connects with OTAs, and lets us process all of our nightly bookings and conference groups with ease. **What do you dislike about WebRezPro?** I wish there was 24/7 support for those late night or early morning issues. Also, we have no direct integrations as a post-secondary institution, which limits what processes we can integrate into the workflow. **What problems is WebRezPro solving and how is that benefiting you?** WebRezPro manages our property and connects with OTA's, making it easy to process nightly bookings and conference groups. ### 2. Accounting Coordinator **Rating:** 4.5/5.0 stars **Reviewed by:** Ariana P. | Accounting Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about WebRezPro?** I've found WebRez to be a very straightforward and efficient platform when it comes to data extraction and analysis. The tools are simple to use and provide exactly what I need without unnecessary complexity. It’s been a great help for getting quick insights and reports. **What do you dislike about WebRezPro?** One thing I don't particularly like is the way the system applies rounding on a daily basis rather than on the total amount. This can sometimes lead to small discrepancies in final totals, which makes reconciliation a bit more time-consuming. **What problems is WebRezPro solving and how is that benefiting you?** WebRez has been a great tool for managing our hotel reservations. It helps keep everything organized and makes our daily operations much easier. From handling bookings to checking availability, the system is intuitive and reliable, which saves us a lot of time and effort. ### 3. Partnership built over 7 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about WebRezPro?** One of the best features of WebRez Pro is the ease for which to communicate with their team. They are always available, responsive and helpful. They have always been willing to look at our programming suggestions to make the system work better for our needs. The software itself has been great to use as we have grown and met almost all our needs. The system is quite user friendly for front line staff and relatively simple on the administration side. **What do you dislike about WebRezPro?** Webrez Pro needs to work on a better gift certificate system. Their GC's are rudimentary. The wait list does not alert in an intuitive manner. Suggestion of an automatic hold and notification to the front desk and guest for waitlist openings. The hold settings could be adjusted for a specific number of hours dependent on time out of reservation date. The new reservations ARR/DEP/STAY menu is pretty but not as easily viewed when looking at a property with a large number of rooms. Small changes are being made all the time to improve this though. **What problems is WebRezPro solving and how is that benefiting you?** We have recently requested a link that can be added to our website for guests to be able to log in and look at all past, present and future reservations. Currently one needs to go to the book now option which is not very intuitive. As well, with 13 properties all under different ID #'s our guests can not see their bookings from other properties with one login. This is a needed fix for both guests and front line staff. ### 4. WebRezPro 10+ years **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecka U. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about WebRezPro?** WebRezPro is exceptionally user-friendly, and the implementation process for our property was remarkably swift. Over the past 12 years, I've successfully trained individuals with varying abilities to navigate WebRezPro, and each time, the learning curve has been surprisingly short. The platform's efficiency in handling reservations, file notations, and generating reports makes it a straightforward choice. One of its standout features is multitab functionality, which greatly enhances the user experience. The customizable report feature is another asset, allowing users to select specific parameters for information retrieval and facilitating year-to-year comparisons. WebRezPro's numerous useful features enable seamless multitasking, with multiple integrations that simplify inventory management, rate adjustments, credit card processing, and communication tasks. The customer support provided by WebRezPro has consistently been outstanding. Whether reaching out via phone or email, their response time is prompt, and the solutions offered are logical and effective. Using WebRezPro has become a daily routine for me, and the convenience of accessing it from anywhere, be it the office or my cell phone, adds to its appeal. The platform's reliability and accessibility contribute to its ongoing value for our operations. **What do you dislike about WebRezPro?** The primary drawback of WRP lies in its group function. Although the ability to duplicate individual reservations for creating new ones, thereby saving time and preventing the repetition of information, is a helpful feature, the same convenience is lacking for group reservations. Despite improvements made to the Group section over the years, it remains insufficient for users managing more than a few group blocks. **What problems is WebRezPro solving and how is that benefiting you?** WRP supports revenue management, facilitates data collection, streamlines hotel operations, and manages inventory and rates. **Official Response from Sarah Duguay:** > Thank you for your detailed feedback! We're thrilled to hear that you find WebRezPro exceptionally user-friendly and efficient in handling reservations and generating reports. We're also glad to hear that you appreciate our multitab functionality and customizable report feature. We understand your concern about the group function and will continue to work on improving this aspect of our platform. We're grateful for your ongoing support and look forward to continuing to provide outstanding customer service. ### 5. Sometimes tough to navigate, different working that other PMS I have used in the past **Rating:** 3.5/5.0 stars **Reviewed by:** Marshall T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about WebRezPro?** Ease of access. User friendly, for the most part. CC integration is helpful. **What do you dislike about WebRezPro?** No training system, so all training happens in the live system which can be problematic. I find when trying to adjust group allocations on sold out dates that the system will not allow changes due to seel out categories even though the rooms are held on the block space already. Typcially, this happens when trying to reduce a room type allocation but WRP will not let me change it because it is showing a lesser amount of rooms available, even though this space is being moved back to the hotel inventory. House accounts usage is not easy to use, its cumbersome at best. **What problems is WebRezPro solving and how is that benefiting you?** Allows us to do business ### 6. Very easy to learn on, easy to get help **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about WebRezPro?** Customer service is always very helpful, and it's very easy to reach someone. Usually you need to go through several channels and the agent on the phone is reading from a script. However, WebRezPro always has a real person helping who seems to know what they're doing. **What do you dislike about WebRezPro?** I do find it breaks down quite a bit. Additionally, there could be more customization with the confirmation emails and guest booking interface. **What problems is WebRezPro solving and how is that benefiting you?** We like the booking calendar, it allows us to offer different dates if the desired stay is not available. Many other booking softwares don't have this feature. ### 7. Flexible, reliable with excellent customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Dan B. | IT and Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about WebRezPro?** Excellent cloud-based solution. Comprehensive PMS including reservations management, online booking engine, housekeeping, front desk operations, and reporting. We take advantage of its ability to integrate with Salesforce. Customer support is fast and on-point always. I appreciate they have a team always working on the product and regular updates and improvements are released. **What do you dislike about WebRezPro?** The UX interface is a bit dated and can be difficult to navigate. Would like to have more options in regards to how the front-end experience looks and feels from the customer standpoint. The cost has gone up recently and this is of course a negative aspect. The learning curve for WRP is a bit steep as well. **What problems is WebRezPro solving and how is that benefiting you?** WRP helps us to streamline our hotel operations. It allows for online booking, which is great for our needs! It has helpful and relevant reporting and analytics, and it gives us the data we need in our CRM by integrating with Salesforce. **Official Response from Sarah Duguay:** > Thank you so much for taking the time to review WebRezPro. We really appreciate your feedback. I'd like to let you know that we have a brand new version (v11) that will be released early next year! This includes an upgraded UX interface and a new booking engine with many awesome features. We hope you love it! ### 8. Best POS system I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Terra W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about WebRezPro?** Very user friendly. Great for new users. Customer support is wonderful and quick. Regular updates with features that are very timely. Great with implimenting suggestions and needs of business. Continuing to add new integrations and wonderful at adding suggested integrations as per needed. **What do you dislike about WebRezPro?** I am not a huge fan of how things look on the customer side. The booking engine could use some updating and a modern look. I do understand that this is in the works and an update should be coming out soon. **What problems is WebRezPro solving and how is that benefiting you?** Customer facing end. ### 9. Simple, stable, but dated and clunky **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about WebRezPro?** WRP is a simple and stable platform for smaller properties. While cost effective, intergrations can lessen the value and bring you closer to a more modern PMS. Responsive customer service, but would benifit from a ticket portal over email communication. **What do you dislike about WebRezPro?** I find it dated and clunky. User experience harkens back to legacy PMSs and really lacks the modern interface that makes training staff quicker. Date navigation is very slow, no drag and drop, screens are basic in what data they show, convoluted setup. Reporting is lacking. **What problems is WebRezPro solving and how is that benefiting you?** It fills the void for our small porpertries. **Official Response from Sarah Duguay:** > Thank you for your valuable feedback. Your comments suggest that you might be using a version of the software that predates some of our more recent enhancements, including drag and drop functionality, a modernized dashboard, and our updated booking engine. To ensure your property can benefit from these and other new features, we encourage you to get in touch with your account executive about upgrading to the latest version. We are eager to enhance your experience and look forward to providing you, and all our users, with an upgraded and more efficient platform. We're pleased to hear that you recognize the simplicity, stability, and value our platform brings to smaller properties, and that our customer service has met your expectations. ### 10. Web Rez Pro is a a Great Booking Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about WebRezPro?** The customer support is friendly and respond quickly. I liked that we could integrate it into our website so that it looked nice on our website. It's easy to make changes once you have become familiar with the software. It has a lot of available features and you can create different custom reports. We were one of WebRezPro's first customers and continued to use them all these years. **What do you dislike about WebRezPro?** While we do not dislike WebRezPro, we found that at times we needed to contact customer suuport for directions as they were sometimes difficult to find in Help. However customer support is very friendly and reponds quickly and so that was never a problem. **What problems is WebRezPro solving and how is that benefiting you?** WebRezPro helped us collect our customer data base. ### 11. It has been a roller coaster ride **Rating:** 3.0/5.0 stars **Reviewed by:** Desiree S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about WebRezPro?** It is convenient and usually prertty easy to get assistance with issues when needed. I am able to access the system from my phone which makes helping our team easier when I am not in the office. **What do you dislike about WebRezPro?** Somethings processes are over complicated. **What problems is WebRezPro solving and how is that benefiting you?** Ease of access when off site ### 12. Easy to set up and implement **Rating:** 5.0/5.0 stars **Reviewed by:** gerald T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about WebRezPro?** It's a very user-friendly software, The setup was great and broken down into steps with one of their staff. I really like how the booking feature can be implemented with photos for cabins and RVs. **What do you dislike about WebRezPro?** I would like to see more integrations with smaller vendors but not a deal breaker at all. Maybe some more features and customization of buttons and colors on the interactive map. **What problems is WebRezPro solving and how is that benefiting you?** This allowed us to move from paper booking to all online and saved us alot of time and improved our organization of the booking. ### 13. User friendly for entry level to hospitality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about WebRezPro?** What I like best is that the user interface made it easier to grasp as a first time learner. Customer support was quick to help even for the littlest issue. **What do you dislike about WebRezPro?** I think the layout of the folio can be a little confusing, especially when moving things from folio to folio. I wish it were easier to make waitlist reservations- just a general button instead having to search for the date to add to waitlist. **What problems is WebRezPro solving and how is that benefiting you?** WebRezPro is helping bridge the gap between guests and Agents. Being able to adjust what we are able to share, see and have the guest engage with makes their experience and ours better. SWebRez also works well with other systems. While it isn't seamless it is able to work with many. **Official Response from Sarah Duguay:** > Thanks for sharing your thoughts on WebRezPro. It's great to hear that the intuitive user interface and responsive customer support made a positive impact on your learning experience. We understand your concerns about the folio layout and the process for adding waitlist reservations. These insights are invaluable as we strive to improve. WebRezPro's ability to enhance communication between guests and agents, along with its compatibility with other systems, is crucial to us. Your feedback helps us focus on making the experience even better for everyone involved. ### 14. So easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Secil T. | at Witt Istanbul Suites, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about WebRezPro?** I can connect anytime anywhere, so easy to use and great customer support **What do you dislike about WebRezPro?** I have nothing to say about that, we are very happy to use **What problems is WebRezPro solving and how is that benefiting you?** manage availability, pricing, departments ### 15. Great online booking engine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about WebRezPro?** Ability to interact with existing and future clientele **What do you dislike about WebRezPro?** I find the customer interface a little difficult to navigate. I've interacted with other platforms that have been more user friendly. WRP doesn't make it easy to set up different minimum length of stays for individual units and it's hard to find help from customer service that is consistent in dealing with this issue. **What problems is WebRezPro solving and how is that benefiting you?** Provides our customers with a way to book accommodation online ### 16. WebRez Pro provides stellar customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about WebRezPro?** The WebRez reservation syatem has been in place at our hotel for 5+ years and we continu to be impressed. It's not sust the reservation syatem, but the suport staff is very friendly and hlpful and are great to work with. **What do you dislike about WebRezPro?** I can't think of any. I am pleased with all aspects. **What problems is WebRezPro solving and how is that benefiting you?** WebRez Pro offers an intuitive way for my hotel and my staff to handle and process hotel reservations. ### 17. Powerful PMS with user-friendly interface and exceptional technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony J. | Director Of Revenue Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about WebRezPro?** It connects well with a variety of channel managers and has a support team that helps you with issues both promptly and succinctly. **What do you dislike about WebRezPro?** the booking engine feature is basic and limited **What problems is WebRezPro solving and how is that benefiting you?** A full stack PMS that offers a central location for rates and availability with an interface that is simple for a variety of departments and permissions levels that are fully customizable. **Official Response from Sarah Duguay:** > Hello Anthony, thanks so much for taking the time to review WebRezPro! We appreciate your valuable feedback. I'm excited to let you know that we are releasing a new, improved version of our software shortly, which also includes a brand new booking engine with a ton of new features! We can't wait for you to see the new booking engine that we developed based upon our customer requests. We know you will be pleased! Thanks again for the review! ### 18. Great & Simple Reservation System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about WebRezPro?** WebRezPro has all of the features we really need and it is fairly simple to use! (There are some features that we want that they do not have, but for the most part they have everything we need which is great!) We have been using it webrez since 2019 and have enjpyed our experience. Their support is usually pretty quick to help when we need it (they answer calls and emails) which we really appreciate! We have asked WebRez to make changes to their system or add new integrations and more times than not, they have actually done it which makes us feel heard and valued as customers. **What do you dislike about WebRezPro?** While simplicity can be nice at times, sometimes we do wish the system had more customizeablle features for the online booking engine or the built in pricing management options. Updating your hotel's pricing regularly in the webrez system can be a lengthy task due to limited features but I think they are looking into ways to improve that which would be great. Lastly, sometimes you speak with support agents that are not very knowledgable which can be frustrating. Some of them are great but there are a few that likely need more training. Overall though, it is a great system to use especially for small to medium size properties/companies. **What problems is WebRezPro solving and how is that benefiting you?** They provide an all in one property management syetem which gives us the ability to manage 60+ units in one system. It gives us the ability to automate a ton of tasks giving our employees more time to serve guests and work on other tasks. ### 19. Great PMS system! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about WebRezPro?** Webrezpro has a very user friendly platform. They also have a great support team to help with any issues that arise or concerns you may have. Having a support team that is willing to own the problem, take constructive critisism and help and communicate until the problem is resolved was very important to us when we were choosing a new PMS system. We've been with WRP for 3 years now and are very happy with our switch. Thank you WRP and your support team! **What do you dislike about WebRezPro?** We have not had anything that we do not particularly like about WRP. They are always responsive and helpful in any issues that arise. Thanks!! **What problems is WebRezPro solving and how is that benefiting you?** Ease of access, whether we're in the office or at home. That is a huge beneift to our management team, as we can help our staff even if we're not present at the hotel. ### 20. WRP review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about WebRezPro?** System is easy to use once familiar with it. Good options. When there are problems. Timely call backs or can reach agent in first call. Email option also timely with responses. **What do you dislike about WebRezPro?** Some templates inflexible. Major "glitch" in integretion option with 3rd party booking platforms that makes integration not an option for our property. **What problems is WebRezPro solving and how is that benefiting you?** The accounting side allows us to properly account for the fractional ownerhsip structure of our resort. **Official Response from Sarah Duguay:** > Thank you for taking the time to provide feedback on WebRezPro. It's rewarding to hear that you find the system user-friendly and appreciate the variety of options available. We're also glad to know that our support team's responsiveness and the efficiency of our email communication meet your expectations. ### 21. WebRezPro for over 20 years **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about WebRezPro?** Very adaptable for the different businesses we have owned over the past 20 years. **What do you dislike about WebRezPro?** WebRezPro would be even better if they had an app for mobile use, for on the go bookings. **What problems is WebRezPro solving and how is that benefiting you?** With WebRezPro I am able to offer a professional platform for my guests to book, and follow up conveniently after check out. ### 22. Great platform for online bookings **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie M. | Social Media Marketing, Social Media Management, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about WebRezPro?** WebRezPro is quite easy to use and helps with online scheduling. **What do you dislike about WebRezPro?** I recall having a couple minor issues with it, but overall pretty good and easy to use. **What problems is WebRezPro solving and how is that benefiting you?** Ability for people to book online, saves time, and helps provide better customer service. ### 23. Very easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Dustin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about WebRezPro?** The fact that it's very versatile and you can add it to multiple different other platforms you can use as a POs room sell room charges and more and it's very easy to learn **What do you dislike about WebRezPro?** I actually don't mind it at all its not bad at all **What problems is WebRezPro solving and how is that benefiting you?** Making it easy to check people in connecting with booking.com and Expedia all you have to do is refresh and you can see if new people have joined you if someone else has made edits from remote and more ### 24. Great platform to manage multiple properties **Rating:** 5.0/5.0 stars **Reviewed by:** Ali D. | Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about WebRezPro?** I manage several properties and I am able to easily switch between them! I work primarily from my phone and it's so simple. I would definitely recommend to other virtual GMs. **What do you dislike about WebRezPro?** I liked the calendar from a previous platform better- there are a few updates I would suggest. **What problems is WebRezPro solving and how is that benefiting you?** Allows us to easily manage multiple properties ### 25. Well laid out, customizable if you need it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about WebRezPro?** Dashboard and calendars are clear and easy to understand. Tutorials and help feature is available if needed. **What do you dislike about WebRezPro?** We only use a small fraction of the available tools. That's not necessarily a WebRez problem, but sometimes it feels like being in the cockpit of an airplane while we've only learned how to drive a basic car. **What problems is WebRezPro solving and how is that benefiting you?** Reservations from multiple channels are imported in real time so we don't end up being overbooked. Charges are displayed clearly and WebRez coordinates perfectly with our payment processing system. ### 26. Good cappabilities but poorly implemented **Rating:** 3.0/5.0 stars **Reviewed by:** Pablo A. | Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about WebRezPro?** You can manage almost every aspect of a vacation rental property **What do you dislike about WebRezPro?** Some key capabilities configurations are far from intuitive and time efficient developed. i.e. It's really hard to set rates for specific dates or with short date ranges and be able to keep track of it. The system has rounding problems on basic calculations like taxes and averages on reports. **What problems is WebRezPro solving and how is that benefiting you?** Manage +100 vacation rental apartments ### 27. The best decision on selecting a PMS since we started in business as hoteliers. **Rating:** 5.0/5.0 stars **Reviewed by:** J Kelly 苏祥延 S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about WebRezPro?** Unlike systems that are much more costly, with WRP you don't feel like you need to get a degree in how to use the platform. Super user friendly...and super friendly support. WRP is always there when you need them. **What do you dislike about WebRezPro?** Truthfully, off the top of my head there is nothing not to like about WRP. **What problems is WebRezPro solving and how is that benefiting you?** Unlike other systems that we feel we're NOT built from the ground up as a cloud based PMS, Everything interfaces nicely with 3rd party intertrations for all aspects of the operations. WRP keeps added more intergrations which make this PMS the ideal platform for managing every aspect of the operations - SEASMLESSLY. ### 28. Great PMS, lots of options, easy to understand, **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila O. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about WebRezPro?** I like the reservations menu, I like the check and check-out, and reports. **What do you dislike about WebRezPro?** In my opinion, houskeeping menu lacks of some options for room assignment to the housekepers. We do not work by zones and we moved the room assigment every day **What problems is WebRezPro solving and how is that benefiting you?** They have sold many problems, as an example our accounting office need it an specific report and they were able to build the report that was most helpful to our accounting department. ### 29. Great PMS for small hotel with great revenue management abiilyu **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about WebRezPro?** The system is very simple to use, good reports and the BEST to revenue manage and yield a smaller hotel. Support is also excellent. **What do you dislike about WebRezPro?** Nothing comes to mind. We really kike all components. **What problems is WebRezPro solving and how is that benefiting you?** Provides ability to quickly change rates and LOS restrictions. ### 30. WebRez Pro is not always user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about WebRezPro?** Getting help from various WebRez experts. **What do you dislike about WebRezPro?** Getting help from various WebRez experts, that differs from a previous expert. **What problems is WebRezPro solving and how is that benefiting you?** Tracking guest information ### 31. Excellent customer support **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | Pet Care Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about WebRezPro?** Ease of use once you learn it, there is copious amounts of information you need to become acclimated to depending upon yoour needs **What do you dislike about WebRezPro?** There's a lot to learn but with repetition it is like anything else you become accustomed too. **What problems is WebRezPro solving and how is that benefiting you?** Booking and taking payments online rather than customers calling in. ### 32. WebRez Pro has Seamless Online Bookings and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about WebRezPro?** Web Rez Pro is a game-changer for property management. Its user-friendly interface streamlines reservations, offers seamless online bookings, and real-time availability updates. Effortless channel management and comprehensive reporting make it a must-have tool for any hospitality business. **What do you dislike about WebRezPro?** Pricing is getting a little high for our medium size of business. They need rental equiptment managment software included. **What problems is WebRezPro solving and how is that benefiting you?** keeps reservations organised and provides online reservations. ### 33. Used it for a very short period of time at SNVA, with one of the hospitality vertical, Travomint. **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin G. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about WebRezPro?** Front & back office operations, Yield management & accounting **What do you dislike about WebRezPro?** Support & POS system was a little headache as it required continuous efforts **What problems is WebRezPro solving and how is that benefiting you?** Hospitality Management, Accountability, POS & bookings ### 34. Ease of use, organized by categories **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2019 **What do you like best about WebRezPro?** It is very easy to navigate. Easy to check people into the system and edit balance, etc. **What do you dislike about WebRezPro?** I dislike that whenever we make a change to a reservation, you must refresh to see these changes. This process can be shortened to one step less. **Recommendations to others considering WebRezPro:** Make the adjusted changes happen without having to refresh the page. **What problems is WebRezPro solving and how is that benefiting you?** We can easily check if there are rooms available simply by clicking the calendar. It is easy to check someone in and if we need to change anything with their reservation, there is no problems with that. ### 35. Does what I need **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2019 **What do you like best about WebRezPro?** The system is easy to use and can manage all simple booking task with options, training videos and customer service for any questions not found in the system **What do you dislike about WebRezPro?** The system is a little over simplified in some areas and not fully thought out in others **What problems is WebRezPro solving and how is that benefiting you?** Overall a good booking platform - [View WebRezPro pricing details and edition comparison](https://www.g2.com/products/webrezpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A35%3A43+-0500&secure%5Bsession_id%5D=0baac137-3849-42e8-baa1-fcd3aeb4a907&secure%5Btoken%5D=3d0a6a6bbe9c91dc0d6f0c31d269f36c04814e68028c42bbb465293e02350ebb&format=llm_user) ## WebRezPro Integrations - [Aireus](https://www.g2.com/products/aireus/reviews) - 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