# Visitly Reviews **Vendor:** Visitly **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 82 ## About Visitly Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Fireworks, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 500+ organizations in 25+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo ## Visitly Pros & Cons **What users like:** - Users find Visitly to be **easy to use and simple** , enhancing their visitor management experience significantly. (11 reviews) - Users love Visitly for its **simple and easy-to-use interface** , making visitor management a breeze. (7 reviews) - Users appreciate the **intuitive and customizable UI** of Visitly, making guest check-in and management effortless. (6 reviews) - Users value the **amazing customer support** from Visitly, appreciating the quick and friendly responses to their queries. (4 reviews) - Users value the **easy integrations** of Visitly, allowing seamless connections with multiple platforms and projects. (4 reviews) - Users appreciate the **easy implementation and customized features** of Visitly, enhancing their overall experience. (4 reviews) - Helpful (4 reviews) - Intuitive (4 reviews) - Users love the **intuitive and easy setup** of Visitly, making it user-friendly for presenting to visitors. (3 reviews) - Users value the **implementation ease** of Visitly, enjoying seamless integration and responsive customer support. (2 reviews) **What users dislike:** - Users experience challenges due to **internet dependency** , leading to poor performance and difficulties in visitor management. (2 reviews) - Users are frustrated by the **poor interface design** limiting access to features, especially on mobile devices. (2 reviews) - Users find the **implementation process overly complicated** , involving multiple installations and extensive communication with Visitly IT. (1 reviews) - Users find the **limited features** on mobile hinder the full utilization of Visitly's software capabilities. (1 reviews) - Users note the **limited compatibility** of Visitly, only working with Apple devices, which hinders Windows users. (1 reviews) - Poor Integration (1 reviews) - Users express concerns about **privacy issues** related to providing ID or facial photos for Visitly. (1 reviews) ## Visitly Reviews ### 1. User-Friendly, Reliable Visitor Sign-In That Streamlines Notifications. **Rating:** 4.0/5.0 stars **Reviewed by:** Paula B. | Administrative and Reception Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Visitly?** It's user friendly for the most part, and its' performance is reliable as a sign in tool for visitors when I am away from the lobby area. The screen has a very user friendly process, allows for options that streamline notifying the employee they are here without confusion and user error. The Visitly integrates well on my desktop pc and allows for me to log in and make changes or edits as necessary when other systems are down or inaccessible. I do not use the AI Intelligence feature but have used the support in the past which was not as helpful as I hoped. **What do you dislike about Visitly?** A couple of things I don't like are the App on the iPad will often revert to the pin code requirement if a user accidentally taps the wrong thing, then it becomes useless until I come in and reset the screen. The price is too high for a company that uses it daily but doesn't use most of the features we pay for. **What problems is Visitly solving and how is that benefiting you?** For our company, it solves the process of visitors coming in to a secure building and needing to let someone know they have arrived. When no one is in the lobby there really isn't another way to notify employees they have arrived other than using their cell phone which doesn't always have service in the lobby of our building. **Official Response from V J:** > Hi Paula, thank you for your review! We're glad Visitly has been reliable for managing visitor sign-ins and keeping your employees notified when someone arrives in the lobby. Regarding the iPad reverting to the PIN code screen, this is usually resolved by making sure the iPad and the My Visitly app are updated to the latest version. Please write to us at support@visitly.io and we'll look into this for you. On pricing, we understand it's important to feel like you're getting full value from the platform. We'd love to review your current plan and make sure it's the right fit for your usage. Please reach out at support@visitly.io and we'd be happy to discuss your options. ### 2. Visitly Makes Visitor Check-In Simple, Intuitive, and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Martina B. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Visitly?** We've been using Visitly for over a year now and it has been a great addition to our front desk and visitor management process. One of the biggest advantages is how simple and intuitive the interface is. The platform is very easy to navigate for our team, and just as importantly, it’s extremely straightforward for first-time users like customers and vendors when they check in. We rarely need to explain anything because the process is so clear. Visitly also offers all the features we need to manage visitors efficiently without feeling overly complicated or cluttered. It strikes a nice balance between being powerful enough for daily operations while still remaining very user-friendly. It is a platform we use daily and the analytics section is very helpful too. **What do you dislike about Visitly?** Most of the time it works seamlessly, but occasionally (about 1% of the time) the iPad app can lag a bit. It’s not a major issue. Easily solvable by restarting the app. **What problems is Visitly solving and how is that benefiting you?** Visitly manages our visitors sign-ins and visitor badges. Makes it very easy and intuitive for all employees, customers and vendors. **Official Response from V J:** > Hi Martina, thank you for such a detailed and thoughtful review! We're really glad Visitly has become a reliable part of your daily front desk operations and that both your team and first-time visitors find it intuitive. It's also great to hear the analytics section has been useful. Regarding the occasional iPad lag, you're right that a quick app restart usually resolves it. If you need any further assistance, please write to us at support@visitly.io. ### 3. Visitly: Quick Setup and Easy Visitor Check-In on iPad **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan S. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** Visitly is very easy to set up and use. In a matter of moments, we set it up one of our backstock iPads and now have a fully operating terminal to check in and out visitors and employees alike. We use it everyday and is a required aspect prior to entering our office space. Very useful to determine who is in the building in case of emergencies as well! **What do you dislike about Visitly?** While it may or may not considered an actual downside, Visitly being a software app means it requires a mobile device to be stationary and only set up to be used as the terminal. While not necessarily a hinderance, I wish it could be installed on a miniPC paired with a touchscreen monitor. **What problems is Visitly solving and how is that benefiting you?** As a healthcare organization, we require audit logs of who, when, and where someone travels in our office. We need to know if someone comes in, what time they came in, (if applicable) who they are there to see, etc. Visitly does all of that in a compact and easily digestible form. **Official Response from V J:** > Hi Dylan, thank you for your review! We're glad Visitly has been easy to set up and is serving as a reliable daily check-in system for your healthcare organization, including for emergency attendance tracking. Regarding running Visitly on a miniPC with a touchscreen monitor, that's a great suggestion and we have shared it with our team. Please write to us at support@visitly.io if you'd like to discuss further. ### 4. Easy Visitor Check-In with Helpful Meeting Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Alli L. | Office Coordinator/Personal Lines Advisor Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** the check in process for our visitors is easy and the notifications to the person they are meeting is a great thing to save me from having to reach out especially when i'm busy. **What do you dislike about Visitly?** If we have a new hire and they hadn't been added to the list yet, when they don't show up as a person to meet it won't let them still enter their name. Also on return visitors when it recognizes them, i'm not sure if they have the option to change who they are meeting. I don't know if our visitors realize they can or it won't let them but if they came one time to meet one person but then come back another time and are meeting with someone else it still notifies the last person. **What problems is Visitly solving and how is that benefiting you?** I'm not sure they are currently helping us with any problems. I don't think we really have any problems. **Official Response from V J:** > Hi Alli, thank you for your review! We're glad the check-in process has been easy for your visitors and that host notifications are saving you time when you're busy. Regarding new hires not appearing in the host list, Visitly's host search only shows users who have already been added to the system. Adding the new hire to Visitly will make them available right away. On returning visitors updating who they are meeting, they can actually change any previously entered information, including the host, when they sign in. Please write to us at support@visitly.io if you need help configuring either of these. ### 5. Employee & Visitor Tracking with Visitly **Rating:** 4.0/5.0 stars **Reviewed by:** Kyler S. | Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** Fact that it tracks employees & visitors easily. User friendly and easy to use. We use this app solely for emergency situations where we need to take attendance and knowing his is in or out of the building is extremely important. If I were to rate the app as of right now it would be a 7/10 and mainly because of the lack of response when it came down to investigating why we ran into so many issues with the attendance. **What do you dislike about Visitly?** Ran into issues when running a fire evacuation drill, we followed up by reaching out to Visitly support and it felt like a long process, and nothing was really shared as to why we had so many issues with running through the attendance on the app. We pay quite a bit for this app and for the app to basically fail in the event of an emergency was not good to see but also to not receive any information as to why this happened was a bit frustrating. I plan to test this again very soon just to see if the issues we ran into were resolved or if they continue to happen. **What problems is Visitly solving and how is that benefiting you?** See above response. **Official Response from V J:** > Hi Kyler, thank you for sharing your experience. We're glad Visitly has been helping your team track who is in and out of the building, especially for emergency situations like fire drills where accurate attendance is critical. We sincerely apologize for the issues you experienced during the evacuation drill and for the lack of clear communication from our support team during that process. That is not the standard we hold ourselves to. We would like to investigate what happened and make sure it does not occur again. Please write to us at support@visitly.io and we will prioritize a thorough review of the incident with you. ### 6. Effective Platform for Compliance, Documentation, and Operational Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Davidson S. | Director of Quality and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** Visibly is very easy to use and implement across teams. The platform makes it simple to organize documentation, track compliance activities, and maintain visibility of operational data in one place. From a quality and regulatory perspective, having centralized records and clear workflows improves accountability and makes it easier to prepare for audits. The interface is intuitive, which helps teams adopt it quickly without extensive training. **What do you dislike about Visitly?** While Visibly is useful, some features could be more customizable. Certain workflows and reporting functions feel limited when trying to tailor them to specific operational or compliance needs. In addition, deeper integrations with other systems would improve efficiency and reduce the need for manual data handling. Expanding reporting flexibility and automation options would make the platform even more powerful. **What problems is Visitly solving and how is that benefiting you?** Visibly helps solve the challenge of managing compliance documentation, operational records, and team visibility in a single system. Before using the platform, tracking documentation, approvals, and compliance activities could be fragmented across multiple tools. Visibly centralizes this information, which improves organization, reduces the risk of missing critical records, and makes it easier to demonstrate compliance during audits. It also improves communication between departments by providing clear visibility into processes and responsibilities. **Official Response from V J:** > Hi Davidson, thank you for your review! We're glad Visitly is helping your team stay organized and prepared for audits. Regarding integrations, Visitly supports 50+ integrations and open APIs, which can significantly reduce manual data handling and connect with the systems your team already uses. Please write to us at support@visitly.io and we'd be happy to explore the right integrations for your workflow. ### 7. Promising Features with Stability Concerns **Rating:** 3.0/5.0 stars **Reviewed by:** M. Walna R. | Infection Prevention and Control Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** I use Visitly for the visitor signing process, which is mandatory. Visitly helps solve the problem of paper tracking and the lack of contact information. It's great that Visitly includes contact information while respecting privacy, something our visitors used to avoid sharing. I really like that I don't have to contact visitors to see if they've provided contact information—it's just already there. The facial recognition feature is really useful, especially for elderly visitors who aren't familiar with maneuvering an iPad; it simplifies things so much since they don't have to retype their information. This feature has been very successful at our facility. The initial setup of Visitly was easy with the right resources and support, allowing a smooth transition. **What do you dislike about Visitly?** It freezes once in a while. For example, right this minute, I was just downstairs trying to figure it out how to force restart it and not having it frozen anymore. And this has been an ongoing issue, and I have issued tickets regarding that. I was directed to update the application with the new update, which was done, yet it is still freezing. Because of that, we have to go back to the paper signing process with the visitors, which is really not in compliance. This creates a gap where if the Ministry of Long Term Care comes, we may be in trouble because of that. The iPad is freezing all the time. Because it's freezing, we have to go back to the old process, which is not in compliance. It's not easy to force restart the machine, the iPad. IT always has to be involved and try to do something on their end that takes time. We have to issue tickets. So because of that, I would be skeptical a little bit to recommend it to someone else. **What problems is Visitly solving and how is that benefiting you?** Visitly solves paper tracking issues and ensures easy contact tracing, essential for infection control. It includes contact information while addressing privacy concerns. The facial recognition feature helps elderly visitors, minimizing the need to retype information. **Official Response from V J:** > Hi M. Walna, thank you for your detailed review! We're glad that facial recognition has been making a real difference for your elderly visitors and that Visitly has been helping with contact tracing and infection control compliance. We sincerely apologize for the iPad freezing issues you've been experiencing. This is not the experience we want for you and we take it very seriously. Our team will reach to you shortly with the right steps to fix this issue. Thank you for your patience and we look forward to making this right for you. ### 8. Streamlines Check-Ins but Needs Faster Sign-In Process **Rating:** 4.0/5.0 stars **Reviewed by:** Tonya E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Visitly?** I love that Visitly sends an email alert if someone is here to visit or meet with me. Participants can click my name, and it automatically sends me an email, which makes it easier since I'm usually working at my desk. This feature keeps the admin from having to get up and find me or call me. **What do you dislike about Visitly?** I think it takes too long to sign in. I wish there was a way that returning visitors could select their name and be signed in. Instead you still have to put in a bunch of information. So I wish it was just like you clicked your name, and it already had everything. You chose why you're there, and that will be it. I wish the sign in process was a little bit easier for returning visitors. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for visitor and staff sign-in to track who is in the building for safety. It emails me automatically when someone is here to see me, which saves time and keeps workflows smooth without needing admin intervention. **Official Response from V J:** > Hi Tonya, thank you for your review! We're glad Visitly has been keeping you notified when visitors arrive and saving you from having to leave your desk. Regarding a faster sign-in experience for returning visitors, enabling facial recognition allows returning visitors to be recognized automatically without having to re-enter their information. You can also enable Visitly Pass, which makes the return check-in even quicker. We also want you to know that our team is actively working on making the returning visitor experience even better. Please write to us at support@visitly.io and we'll help you get set up. ### 9. Quick and Simple Visitor Alerts with Minor Delays **Rating:** 4.0/5.0 stars **Reviewed by:** David P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Visitly?** I like that Visitly is very quick and simple to use when it works well. It's not overloaded with options or unnecessary features, which makes it easy to get quick notifications. The integration with Microsoft Outlook is seamless, allowing me to be promptly notified when my clients are present in the lobby. **What do you dislike about Visitly?** Occasionally, Visitly did not inform me at all when my clients were in the lobby. There were instances, maybe three or four times over the last year and a half, where there was a delay, and notifications arrived over twenty-four hours later. I'm not sure if that's due to Visitly's issues or other factors like AWS servers or Outlook, causing a delay. It does get inconvenient when relying on this software. **What problems is Visitly solving and how is that benefiting you?** I use Visitly to quickly notify me via email when clients arrive in the lobby, usually within thirty seconds of signing in. **Official Response from V J:** > Hi David, thank you for your review! We're glad Visitly has been helping you stay on top of client arrivals quickly and that the Microsoft Outlook integration has been working well. Regarding the occasional notification delays, please make sure the Visitly app is updated to the latest version as this usually resolves such issues. You can also set up SMS or Slack notifications as additional channels to make sure you never miss an alert. Please write to us at support@visitly.io with details on the delays and we'll investigate further. ### 10. Highly Effective Visitor Management, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** mau l. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Visitly?** I love that Visitly lets me know when a visitor is here by taking a picture and sending it to me via text and email. It's very nice because sometimes you forget what's on your calendar, so getting a quick reminder that someone has arrived for an appointment is great. It helps keep track of visitors entering the facility, ensuring a documented process. It's also very useful in emergencies because it provides a full list of everyone in the building. I find it very straightforward and simple to use, and I've loved it so far. Overall, it's a great product. **What do you dislike about Visitly?** Not applicable **What problems is Visitly solving and how is that benefiting you?** I use Visitly to sign in visitors and instantly receive a text or email notification. It helps keep track of building occupants, offers an emergency list, and ensures visitors watch safety videos. The documented process makes vendor visits simple and well-organized. **Official Response from V J:** > Hi Mau, thank you for such a wonderful review! We're glad Visitly has been keeping you informed when visitors arrive and helping your team stay organized for emergencies and vendor visits. It means a lot to hear that the overall experience has been great. If there is ever anything we can help with, please write to us at support@visitly.io. ### 11. Intuitive Interface and Personalized QR Codes That Speed Up Visitor Check-In **Rating:** 5.0/5.0 stars **Reviewed by:** VICTOR F. | IT Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** The interface is great very intuitive, and now with the recent upgrade is easier to find all the options available. The availability of a personalized QR Code speed up our visitors check in at our company, we have been 2+ years users and only positive recommendations about the product. Also tech support on the few times that've needed has been very responsive. **What do you dislike about Visitly?** I have none, we are really happy with the software we use it everyday **What problems is Visitly solving and how is that benefiting you?** Visitly helps our company to speed up the process of checking in our visitors into our company, also we have the capacity to check who is in the company and at what time the person checked in. **Official Response from V J:** > Hi Victor, thank you so much for this wonderful review and for being a Visitly customer for over 2 years! We're really glad the interface, personalized QR codes, and our support team have all been working well for you. It means a lot to hear that you'd recommend us. ### 12. Streamlined Sign-In with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Dilip kumar R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I love the easy sign-in experience with Visitly where users can check-in through an iPad using customizable flows, QR codes, or facial recognition. This makes the process faster and secure. The strong security features, like ID scanning and document signing, ensure that only authorized individuals enter our premises. Additionally, Visitly is a great value and user-friendly, offering excellent features at a competent price. The initial setup was easy and not too complicated, which was great for our team. **What do you dislike about Visitly?** Some users reported occasional freezing of the desk kiosk, especially during high traffic periods. The time zone differences can sometimes slow down customer support responses for users outside the US. The customization report options, like modifying batch layouts or rearranging screen elements, could be more flexible. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for a smooth sign-in experience, with features like preregistration, batch printing, and strong security. It offers excellent value with security features such as ID scanning and facial recognition, ensuring only authorized individuals enter, making it user-friendly and robust for any organization size. **Official Response from V J:** > Hi Dilip, thank you for the detailed review! We're glad the check-in flows, QR codes, facial recognition, and security features are delivering value for your team. Regarding the kiosk freezing during busy periods, keeping the iPad and the Visitly Kiosk app updated to the latest version typically resolves this. On badge printing, we support advanced badge configuration on our Enterprise plan which offers more flexibility around layouts. Our team will be reaching out to you shortly to address the kiosk freezing and discuss advanced badge configuration options available on our Enterprise plan. ### 13. Efficient Visitor Management, Needs Better Printing Support **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I love that Visitly is one data point and one interface, which makes it easy for us to track everything for ISO purposes. It ensures we know who comes in and out and makes sure that all our documents that need to be signed by contractors are signed. I appreciate that when we go into Visitly, we have all the information we need. **What do you dislike about Visitly?** Sometimes on the iPad kiosk system, Visitly needs to be reset, which is kind of a pain. The printer that was recommended requires specific labels, which is also a pain. Sometimes it doesn't print out the label for someone. The preregistration process could be easier. I'd love to be able to print out preregistered people's labels through the printer at the kiosk instead of through another printer. The biggest problem during setup was with the printer and trying to get the badges printed. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for visitor management, allowing us to track everyone entering and leaving the building. It ensures ISO compliance by tracking visits and making sure all necessary documents are signed. I love that it provides one data point and interface for all the information we need. **Official Response from V J:** > Hi Amanda, thank you for the detailed feedback! We're glad Visitly is supporting your ISO compliance and contractor documentation workflows. Regarding the kiosk resets, updating the iPad and the Visitly Kiosk app to the latest version usually resolves this. For printing preregistered visitor badges directly from the kiosk, the brother printer would need to be connected to the same system. Our team will be reaching out to you shortly to help with the kiosk resets, printer setup, and preregistration printing flow. ### 14. Effortless Visitor Tracking with Minimal IT Hassle **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** I use Visitly for cGMP facility sign-ins, and I find that it makes tracking visitors seamless and trouble-free. I like that it's pretty much 'set it and forget it' from an IT perspective. If we're paying for a service, I expect it to be a service and not an overhead that I have to deal with. Also, the initial setup was super easy. **What do you dislike about Visitly?** Occasionally it signs out. Restarting the apps signs you back in, but if you try to reenter the facility code you have to actually re-sign in. Sessions last for months so I understand the difficulty, but it's frustrating that a receptionist may mess up the system. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for cGMP facility sign-ins. It makes tracking visitors seamless and trouble-free, operating pretty much as a set-it-and-forget-it service with minimal IT involvement. **Official Response from V J:** > Hi Thomas, thank you for your review! We're glad Visitly has been a reliable, low-maintenance solution for your facility sign-ins. Regarding the occasional sign-out, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. If the issue is related to the PIN, you can reset it by following the steps here: https://help.visitly.io/support/solutions/articles/151000180955-how-to-reset-your-visitly-pin. If the issue persists, please write to us at support@visitly.io and we'll investigate further. ### 15. Exceptionally User-Friendly Visitor Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Visitly?** I like how Visitly is very easy to use and user-friendly. It's great that it lists names, so I can just type in part of a person's name and it shows up, making it really easy to find who I'm looking for. I appreciate that it's simple to sign in and find the person you're visiting, especially on a tablet. It's nice to have the names readily available, allowing me to just click on the name of the person I'm visiting. **What do you dislike about Visitly?** I don’t dislike it. It’s very good. **What problems is Visitly solving and how is that benefiting you?** Visitly makes it easy to find and sign in to see the person you're visiting. It's user-friendly with names listed on a tablet, allowing quick access by clicking or typing part of a name. It also keeps track of visitors efficiently. **Official Response from V J:** > Thank you for your wonderful review! We're glad Visitly has been making it easy to find and sign in to see the person you're visiting. It's great to hear that the name search and tablet experience have been working so smoothly for you. If there is ever anything we can help with, please write to us at support@visitly.io. ### 16. Versatile, Compliant Visitor Management with Best-in-Class Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brent K. | Director of Security Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Visitly?** Extremely versatile platform that allows our team to automate processes, simplify visitor management and meet compliance requirements. Additionally the Visitly team is extremely responsive and innovative. This is the best onboarding and support that I have experienced with a visitor management vendor and we value their ongoing partnership. **What do you dislike about Visitly?** I have never seen a downside ...fantastic team and product. **What problems is Visitly solving and how is that benefiting you?** The open API is key....we use the data to track and automate our processes ....this has saved us thousands of hours of time and enhanced our overall access control security **Official Response from V J:** > Hi Brent, thank you so much for this wonderful review! It truly means a lot to hear that Visitly has been helping your team automate processes, meet compliance requirements, and strengthen your access control security. We're also really glad the open API has been valuable for your workflows. Hearing that it has saved your team thousands of hours is exactly the kind of impact we strive for. We value the partnership just as much and look forward to continuing to support your team. If there is ever anything we can help with, please don't hesitate to write to us at support@visitly.io. ### 17. A Front-Desk Replacement That Keeps Visitor Check-Ins Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Visitly?** we can place it in eye shot of incoming guests. we are able to customize it to our company branding. we removed our front desk so this has replaced it and it is helpful for delivery's especially during lunch when staff order in. it keeps visitors out of personal work spaced and keep them in our greeting area. **What do you dislike about Visitly?** It’s slightly limited in its functions, and adding employee contacts is time-consuming because it doesn’t access most of our files that would allow a mass export of data. Sometimes there’s a delay, or we don’t receive meeting or delivery messages on our phones. **What problems is Visitly solving and how is that benefiting you?** We removed our front desk, so it now acts as a go-between for visitors when they enter our space, connecting them with the right person. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been able to replace your front desk and keep visitor check-ins organized for your team. Regarding adding employee contacts, we support integrations with staff directories like Azure EntraID, Okta, and more, which can eliminate the need to add contacts manually. We also support bulk import of employees directly from the Users screen. You can follow the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk Please write to us at support@visitly.io and we can check which options are available on your account and help you get set up. ### 18. Easy to Understand and Implement **Rating:** 4.5/5.0 stars **Reviewed by:** Zoe S. | People & Admin Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I like the use of the platform. Very easy to understand and implement. **What do you dislike about Visitly?** I'd say that the only downside is that I wish there was a function to like "save" people so not sure if that's on us or Visitly but if it could "save" people or profiles so they didn't have to like refill all information out that would be helpful! **What problems is Visitly solving and how is that benefiting you?** Security in a food manufacturing facility so we can be accountable to who we have in the building as part of our food safety program. **Official Response from V J:** > Hi Zoe, thank you for your feedback! We're glad Visitly has been easy to use for your food safety program. Regarding saving visitor profiles, Visitly already supports this. Returning visitors can select "I am a returning visitor" and have their details auto-filled using email lookup. You can also enable Visitly Pass for a faster contactless return experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass or set up facial recognition: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings Please reach out at support@visitly.io and we'll help you enable the right option. ### 19. Simple, cost effective, and easy-to-use visitor management system **Rating:** 5.0/5.0 stars **Reviewed by:** Luke O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Visitly?** Visitly was easy to set up and accomplished everything we were looking to do. It provides an easy way to capture visitor information for internal purposes as well as required compliance with certifications. I also like how a text or an email is sent to the individual that has a visitor. This eliminates our need to have a receptionist or someone monitoring the door. **What do you dislike about Visitly?** I have no complaints about Visitly at this time. **What problems is Visitly solving and how is that benefiting you?** -Capturing visitor information for compliance with certifications -Eliminating need for a receptionist **Official Response from V J:** > Hi Luke, thank you for your review! We're glad Visitly has been easy to set up and is helping you meet compliance requirements while eliminating the need for a receptionist. It's great to hear that the host notification feature has been working well for your team. If there is ever anything we can do to improve your experience, please don't hesitate to write to us at support@visitly.io. ### 20. Easy-to-Use Platform with Customizable Badges and Logo Printing **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** The platform is very easy to use. We are able to customize the badges that we are able to print with our company logo. Set up was very easy and the app that is used on the iPad was user friendly for our guest. **What do you dislike about Visitly?** Would like to be able to change the size of the photos on the badge and the company logo size would be nice. **What problems is Visitly solving and how is that benefiting you?** Visitly lets us check in guest to our main office without having staff monitor the front desk. Guest are able to check in and have a printed badge they are able to wear. It will notify the employee that is expecting the guest. **Official Response from V J:** > Hi Curtis, thank you for your review! We're glad the platform has been easy to use and that badge printing with your company logo has been working well for your team. Regarding resizing photos and logos on the badge, this is supported with our advanced badge printing option. If you are on the basic badge printing plan, resizing is not available, but upgrading would give you that flexibility. Please write to us at support@visitly.io and we'll help you explore the right option for your setup. ### 21. Visitly’s Email Alerts Keep Me Informed About On-Site Visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Pete R. | Locksmith, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** It sends me emails to let me know who is on site and what keys and passes they have. **What do you dislike about Visitly?** There is nothing I dislike about Visitly. **What problems is Visitly solving and how is that benefiting you?** The main problem Visitly solves for us is having staff forget to log keys and passes and who signed them out. **Official Response from V J:** > Hi Pete, thank you for your review! We're glad Visitly has been solving the problem of staff forgetting to log keys and passes, and keeping your team informed about who is on site. If there is ever anything we can help with, please write to us at support@visitly.io. ### 22. Easy Visitor Check-In with Great Notifications and Safety Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** It's easy to use for our visitors, and the notifications that go to the person that the visitor is here to see are great. Also, from an admin perspective, I am able to see who all is in the building and that's key for safety reasons. **What do you dislike about Visitly?** I honestly can't think of anything...perhaps some additional auto-reporting or notification of all visitors to the admin? **What problems is Visitly solving and how is that benefiting you?** It's solving guest check-in and broader awareness of those visitors, we have deployed this at other locations at this point. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been making check-ins easy and keeping hosts notified when visitors arrive, especially for safety visibility across your locations. Regarding admin-wide notifications, Visitly does support notifications that can be configured to alert you whenever a visitor signs in. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180685-notifications On auto-reporting, our team is actively working on it and we appreciate you sharing that feedback. Please write to us at support@visitly.io if you need any help in the meantime. ### 23. Easy Visitor Management with Room for Streamlining **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan J. | Vice President of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Visitly?** I like that Visitly is easy to use and aligns well with our tech company's high-tech brand. It provides a nice, easy service right when visitors walk through the door, making it feel professional when they come in. **What do you dislike about Visitly?** There's a couple redundant features. Maybe just one. If somebody signs in the first time, they have to take a picture, and then they have to take another picture again after that. Would be nice if there was just a single picture that they had to take. **What problems is Visitly solving and how is that benefiting you?** Visitly solves security problems by letting us know who is visiting our office. **Official Response from V J:** > Hi Meghan, thank you for your review! We're glad Visitly has been easy to use and gives your office a professional first impression for visitors. Regarding the two photo captures during sign-in, this can be streamlined by enabling facial recognition and disabling the photo capture option in your visitor type settings. Please write to us at support@visitly.io and we'll help you get it configured. ### 24. Efficient Guest Tracking with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sierra B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Visitly?** Visitly's customer service is very responsive, which is really helpful. I also appreciate the ease of use and user-friendly interface, making it simple for us to operate. The initial setup was quick and easy, which was a big plus for our team. **What do you dislike about Visitly?** Our guests that frequently come in don't love having to take their picture every time and retype the same info. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for guest login and tracking. It notifies us when guests arrive, enhances safety by knowing who is in the building, and allows historical visitor tracking. **Official Response from V J:** > Hi Sierra, thank you for your review! We're glad Visitly has been helpful for guest tracking and safety, and that our support team and the setup experience have been positive for your team. Regarding frequent guests having to retake their photo and re-enter their information, this can be resolved by enabling facial recognition and Visitly Pass, which allow returning visitors to be recognized automatically without having to go through the full sign-in flow again. Please write to us at support@visitly.io and we'll help you get it configured. ### 25. Great Notifications and Badge Printing, but Some Gaps Remain **Rating:** 3.5/5.0 stars **Reviewed by:** Isaac C. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** I like the notification options, as well as the badge printing options. **What do you dislike about Visitly?** I don’t like that the Entra ID integration is only available in the Enterprise plan. You can use a tool to sync with Active Directory, but the process isn’t very straightforward. **What problems is Visitly solving and how is that benefiting you?** We don’t allow public access to our offices, so this helps visitors connect with the person they need inside. They can register, print a badge, and notify the internal contact via email in just a few steps. It’s also useful for audit purposes, depending on your site’s security requirements. **Official Response from V J:** > Hi Isaac, thank you for your review! We're glad the notification options and badge printing have been working well for your team. Regarding the EntraID integration and Active Directory sync, these are available on the Enterprise plan. If upgrading is not an option right now, you can import users in bulk directly from the Users screen as an alternative. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk Please write to us at support@visitly.io if you need any assistance. ### 26. Effective Check-In Solution with Some Bypass Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie B. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Visitly?** I like that Visitly simplifies the check-in process and lets residents know that there are visitors waiting. The tablet at the front deskis very easy to use. Overall, it's a simple but effective system. **What do you dislike about Visitly?** People often bypass the reception desk, which makes the check-in process not work well sometimes. Also, there were technical problems and challenges, especially in training the staff to use the software. **What problems is Visitly solving and how is that benefiting you?** Visitly simplifies the check-in process and lets residents know that there are visitors waiting, making it an effective system. **Official Response from V J:** > Hi Debbie, thank you for your review! We're glad Visitly has been simplifying the check-in process and keeping residents informed when visitors arrive. Regarding people bypassing the reception desk, this is a common challenge and there are configuration options within Visitly that can help enforce the check-in process more effectively. On the technical issues and staff training, we'd be happy to work through both with you. Please write to us at support@visitly.io and we'll set up some time to help your team get comfortable with the platform. ### 27. Virtual Receptionist That Welcomes Clients Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Owner/Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** Virtual Receptionist to greet clients as they come in. **What do you dislike about Visitly?** I think the pricing is a little too much. **What problems is Visitly solving and how is that benefiting you?** Helping clients feel comfortable when they come in, getting them checked in if no one is there to greet them, and alerting their practitioner that a client is there to see them. **Official Response from V J:** > Hi Lisa, thank you for your review! We're glad Visitly has been helping your clients feel welcome and ensuring their practitioners are notified right away, even when no one is at the front desk. Regarding pricing, we understand it's an important consideration and we'd love to make sure you're on the right plan for your needs. Please write to us at support@visitly.io and we'd be happy to review your account and explore the best options for you. ### 28. Efficient Visitor Management with Quick Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Mark B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Visitly?** I like that Visitly emails our team members to let them know that they have a visitor waiting. The email notification helps our team members know that there is a visitor in our welcome center. It is a pretty quick response, allowing us to get to our visitors very quickly. **What do you dislike about Visitly?** I wish that Visitly had a fix for Korean language. **What problems is Visitly solving and how is that benefiting you?** Visitly logs visitors, keeps ID records, and ensures seamless CTPAT plans. It emails our team about visitors, enabling quick responses, enhancing visitor management. **Official Response from V J:** > Hi Mark, thank you for your review! We're glad Visitly has been helping your team respond to visitors quickly and stay on top of CTPAT compliance and ID records. Visitly does support Korean language and it can be enabled from your location settings. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000209144-how-to-change-primary-language-additional-languages-in-visitly Please write to us at support@visitly.io if you need any help getting it configured. ### 29. Fast When It Works, But System Downtime Gets in the Way **Rating:** 2.5/5.0 stars **Reviewed by:** Tiffany M. | School Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** How quickly we know about who is visiting the building and also how we can track visitors. **What do you dislike about Visitly?** Often the system goes own and needs some type of repair. **What problems is Visitly solving and how is that benefiting you?** Prior to Visitly we may have missed who came into the building. Visitly helps us to easily track every visitor. **Official Response from V J:** > Hi Tiffany, thank you for sharing your experience. We're glad Visitly has helped your team keep track of every visitor entering the building. Regarding the system going down, this is often resolved by making sure the iPad and the Visitly Kiosk app are on the latest version. Our team will be reaching out to you shortly to look into the system downtime and get it resolved. ### 30. Easy to Implement and Use Every Day **Rating:** 4.0/5.0 stars **Reviewed by:** Angie T. | Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** The overall structure is easy to use. We were able to implement fairly easy and are able to use it every day without issue. **What do you dislike about Visitly?** Not as easy to use with documents that need to be signed annually. **What problems is Visitly solving and how is that benefiting you?** We know who is in the building and when. **Official Response from V J:** > Hi Angie, thank you for your review! We're glad implementation was smooth and that Visitly has become a reliable part of your daily operations. Regarding annual document signing, Visitly allows you to set a validity period on each document template. Setting it to 365 days means returning visitors will not be asked to sign again until the following year. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180657-document-templates If your current setup is not working as expected or you need help configuring this, please write to us at support@visitly.io and we'll take a closer look. ### 31. Pre-Registers Visitors, Needs Better Security Coordination **Rating:** 3.5/5.0 stars **Reviewed by:** Shin Hyun S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I like the preregister feature of Visitly. It helps us register the visitors before they come to the plant. I also appreciate the notification feature on the visitor, which is quite useful. The initial setup of Visitly was easy. **What do you dislike about Visitly?** I find it frustrating that even after registering the visitor through Visitly, the security guard asks the same questions again, leading to double work. **What problems is Visitly solving and how is that benefiting you?** Visitly helps pre-register visitors, avoiding double work of answering the same questions with security. The notifications on visitor arrivals are valuable. **Official Response from V J:** > Hi Shin Hyun, thank you for your review! We're glad pre-registration and visitor notifications have been valuable at your facility. Regarding the security guard asking repeated questions, if a visitor is pre-registered, the security team should be receiving a notification with the visitor's details already filled in, which eliminates the need to ask again. This may be a matter of reviewing how pre-registration notifications are configured. Here is a helpful article: https://help.visitly.io/support/solutions/articles/151000180679-pre-registration-notifications Please reach out to us at support@visitly.io and we'll review the configuration with you. ### 32. Visitly Simplifies Visitor Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Sébastien T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I love the management of user roles and access, the use on iPad, and the ease of entering visitor information. The initial installation of Visitly was very simple. **What do you dislike about Visitly?** nothing for the moment **What problems is Visitly solving and how is that benefiting you?** Visitly replaces our paper log book, consolidating everything on iPad. I like the management of roles and user access, and visitor registration is easy. **Official Response from V J:** > Hi Jean-Sébastien, thank you for the kind words! We're glad the transition from a paper sign-in process has been smooth and intuitive for your team. If you need any assistance down the road, please don't hesitate to reach out at support@visitly.io. ### 33. Streamlined Client Check-In with Zero Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** It has completely streamlined our client check-in process. We experimented with a few different options before landing on Visitly, and honestly, I don’t really remember exactly what went wrong with those other platforms. What I do know is that Visitly hasn’t caused any issues since we started using it. **What do you dislike about Visitly?** I don’t like how the exported reports work because they don’t let us choose a specific time period. Even when we try to select only the two weeks we need, the export still pulls the entire history in the system, which is really annoying. **What problems is Visitly solving and how is that benefiting you?** It allows us to have client sign in at our office, and notifies the therapist that they're here to see, without us needing a front desk/receptionist. **Official Response from V J:** > Hi there, thank you for your review! We're glad Visitly has been making client check-ins seamless for your team. Regarding the report export pulling the entire history, Visitly does support filtering by a specific time period using the duration filter. If the filter is not reflecting the selected dates correctly, that is something we'd like to investigate for you. Please write to us at support@visitly.io with details on what you're seeing and we'll get it sorted. ### 34. Streamlined Our Training Process Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Visitly?** I use Visitly for our temporary workers' GMP training and agreements. It helps speed things along during shift exchange and shift start-up. I find it easy to use and very helpful, and it gets rid of cluttering paperwork. **What do you dislike about Visitly?** I have not run into any issues! **What problems is Visitly solving and how is that benefiting you?** Visitly speeds up shift exchanges and startups, is easy to use, gets rid of cluttered paperwork, and is helpful for GMP training and agreements. **Official Response from V J:** > Hi Jacob, thank you for your review! We're really glad Visitly has been helping streamline GMP training and agreements for your temporary workers and making shift exchanges and startups run more smoothly. If there is ever anything we can help with, please write to us at support@visitly.io. ### 35. Easy Setup and Great Value with Reasonable Subscription Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Visitly?** It was very easy to setup. The cost of startup was low. Annual subscription cost is also very reasonable **What do you dislike about Visitly?** The angle of the photo's for the visitor badge is weird since the tablet is on a desk facing up. **What problems is Visitly solving and how is that benefiting you?** Provides security for the building by knowing what visitors are in it. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been easy to set up and that the pricing has been working well for you. Regarding the photo angle when the tablet is flat on a desk, this is a valid point and we appreciate you raising it. Mounting the tablet upright using a stand or wall mount would significantly improve the photo angle for visitor badges. Please write to us at support@visitly.io and we'll be happy to guide you on the best setup for your space. ### 36. Very Cost-Effective Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Alison W. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Visitly?** it is very cost effective for the service they provide. **What do you dislike about Visitly?** the platform can be a little bit challenging to learn and navigate. **What problems is Visitly solving and how is that benefiting you?** It is helping us track our guests and makes us feel more secure. **Official Response from V J:** > Hi Alison, thank you for your review! We're glad Visitly has been helping your team track guests and feel more secure. Regarding the platform being a little challenging to navigate, we'd be happy to walk you through it and make sure you're getting the most out of it. Please write to us at support@visitly.io and we'll set up some time with you. ### 37. Easy to Configure and Visitor-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Wong W W. | Information Technology Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Visitly?** easy to configure by admin, and easy to use by visitor **What do you dislike about Visitly?** Sometimes I need to reconfigure the settings. **What problems is Visitly solving and how is that benefiting you?** to solve visitor management system. it's implemented from head office to us **Official Response from V J:** > Hi Wong, thank you for your feedback! We're glad Visitly has been easy to manage for both your admin team and visitors. Once your configuration is set, it typically does not need to be updated unless there is a change to your flow or process. If you are finding yourself having to reconfigure settings frequently, there may be an underlying issue we can help resolve. Please reach out to us at support@visitly.io and we'll take a closer look. ### 38. Great Software for tracking visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Melanie M. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** It tracks visitors and collects NDA's for us. It quickly alerst us to visitors. **What do you dislike about Visitly?** Horrible directions on set up and hard to get customer support for answers. **What problems is Visitly solving and how is that benefiting you?** It logs all visitors and collects the NDA from them. Quickly alerts us to customers. **Official Response from V J:** > Hi Melanie, thank you for your review! We're glad Visitly has been helping you track visitors and collect NDAs efficiently. We're sorry to hear the setup directions were unclear and that getting support was difficult. That is not the experience we want for you. We're glad our support team was able to connect with you and get everything resolved. If you ever need any further assistance, please don't hesitate to write to us at support@visitly.io. ### 39. Easy Setup and Works Perfectly for Our Office **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Visitly?** Was very easy to setup and works well for our office **What do you dislike about Visitly?** Nothing really to dislike, it does what we require it to do **What problems is Visitly solving and how is that benefiting you?** Previously we have a book for signing in, this was being viewed by each person entering our office - now it is an individual experience, makes us look more professional with the iPad and software to capture who is coming to visit **Official Response from V J:** > Thank you for your review! We're glad Visitly has been a good fit for your office and that setup was straightforward. It's great to hear that it has made the sign-in experience more professional and private for your visitors. If there is ever anything we can help with, please write to us at support@visitly.io. ### 40. Visitly Is Super Easy to Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Visitly?** Visitly is super easy to implement within our environment. We use visitly to help with our ISO 27001 certification and the easy of use has helped us tremendously. **What do you dislike about Visitly?** N/A. Visitly has been great to use and we have not had an issue with it. **What problems is Visitly solving and how is that benefiting you?** Visitly helps us formally manage guest access to our building and helps us maintain our ISO 27001 certification. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been easy to implement and is helping your team maintain ISO 27001 certification. Formally managing guest access as part of a compliance program is a great use case and we're pleased it's been working well for you. If there is ever anything we can help with, please write to us at support@visitly.io. ### 41. Budget-Friendly with Easy Setup and Simple Dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Logan G. | Powerlifting Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I use Visitly for signing in visitors easily. I like the cost of Visitly. I find the dashboard easy to navigate and it makes it easy to keep things updated. The initial setup was very easy. **What do you dislike about Visitly?** There are not many features for automation. **What problems is Visitly solving and how is that benefiting you?** Visitly helps me sign in visitors easily, and I like its cost. The dashboard is easy to navigate and keeps things updated. **Official Response from V J:** > Hi Logan, thank you for your review! We're glad the dashboard, setup, and pricing have been working well for you. On automation, Visitly already includes several features you may not have explored yet, including automatic host notifications, pre-registration workflows, recurring visitor recognition, and Webhooks and APIs for more custom automations. Please write to us at support@visitly.io and we'd be happy to walk you through what's available and what would be most useful for your workflow. ### 42. Efficient and User-Friendly Visitor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Keonhwa K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I find Visitly easy and fast to type and scan, which makes the process efficient and helps with visitor management. It really makes it easier to handle visits to our company. Overall, it works efficiently for us. **What do you dislike about Visitly?** None **What problems is Visitly solving and how is that benefiting you?** Visitly makes it easier to visit our company by being easy and fast to type and scan, which makes the work efficient. **Official Response from V J:** > Hi Keonhwa, thank you for your review! We're glad Visitly has been making visitor management fast and efficient for your team. If there is ever anything we can do to improve your experience, please write to us at support@visitly.io. ### 43. Easy to Use, Great Value at a Low Price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Visitly?** We like the ease of use and low price point. **What do you dislike about Visitly?** There is nothing we dislike about Visitly. **What problems is Visitly solving and how is that benefiting you?** Without a receptionist, Visitly notifies our employees of their visitors electronically. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been easy to use and a good fit for your budget. It's great to hear that your employees are being notified of their visitors without needing a receptionist. If there is ever anything we can help with, please write to us at support@visitly.io. ### 44. Easy way to remember vendors names/faces **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Visitly?** It is very convenient to have an actual physical reminder of who is coming to visit you, it helps me not forget names/faces. **What do you dislike about Visitly?** I wish the software was more user friendly on the users end. I have had people call me as they could not get the program to work correctly. **What problems is Visitly solving and how is that benefiting you?** It is clearing up my mental bandwidth as I do not have to remind myself of visitors or have random numbers call me when they are in the lobby. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been helping you keep track of vendors and stay on top of who is coming in. Regarding visitors having trouble getting the program to work, we'd like to look into this for you. This may be something we can resolve with a quick configuration adjustment or by walking you through visitors sign-in flow. Please write to us at support@visitly.io with more details and we'll get it sorted. ### 45. Helpful Arrival Text Alerts Keep Me Informed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Visitly?** Texting when client arrived because I can’t see from my office **What do you dislike about Visitly?** I don’t also want an email sent when they arrived **What problems is Visitly solving and how is that benefiting you?** Being able to know when a client arrives when I’m not in office **Official Response from V J:** > Thank you for your review! We're glad the text notifications have been keeping you informed when clients arrive. Regarding not wanting to receive email notifications alongside the text, you can manage this directly from your notification settings by removing the email channel for that event. Here's a help article that walks you through it: https://help.visitly.io/support/solutions/articles/151000180685-notifications If you need any help making that change, please write to us at support@visitly.io. ### 46. Modern System with Impressive Reporting Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Jim M. | Director of Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Visitly?** I like that is projects a modern system to present to visitors and its ability to provide backend reports. It is also very intuitive and easy to set up and use. **What do you dislike about Visitly?** We have some resistance from people wanting to provide a photo of ID or face. **What problems is Visitly solving and how is that benefiting you?** It solves the problem of our security officer having to call each office and let them know when a visitor arrives, notification is instant ### 47. Simple, User-Friendly, Makes Check-In Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** It was easy to set up. It's simple and user-friendly. We like that it prints stickers, so we can easily identify visitors. The support team was fairly responsive when we submitted a support ticket. **What do you dislike about Visitly?** Returning visitors are only searchable by telephone number and we don't want to ask for people's numbers. It would be great if people were searchable by name. **What problems is Visitly solving and how is that benefiting you?** Digitizing our sign-in process and helping us identify guests which adds a layer of security to our home. **Official Response from V J:** > Hi there, thank you for your review! We're glad setup was smooth and that visitor stickers are helping with identification. Regarding searching for returning visitors without asking for a phone number, Visitly actually supports a few options. Visitors can select "I am a returning visitor" and look themselves up by email. You can also enable Visitly Pass for a contactless returning visitor experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass or set up facial recognition for an even faster return check-in: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings Please reach out at support@visitly.io and we'll help you enable the right option for your setup. ### 48. Automation and Tracking Make Visitor Management Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** Automation and tracking makes easy for first time or return visitors **What do you dislike about Visitly?** Not being able to prefill visitor information or send an invite to prefill. **What problems is Visitly solving and how is that benefiting you?** If I get surprise visitors, I have information of the visitor before meeting. **Official Response from V J:** > Hi there, thank you for your review! We're glad Visitly's automation and tracking features have been making visitor management easier for your team. Good news, you actually already have this. Visitly's Pre-Registration feature allows you to send invite links to visitors so they can fill in their information before they arrive. Here are two helpful resources to get started: How to pre-register visitors: https://help.visitly.io/support/solutions/articles/151000180675-pre-register-visitors Pre-registration notifications: https://help.visitly.io/support/solutions/articles/151000180679-pre-registration-notifications Please write to us at support@visitly.io and we'll help you get it set up. ### 49. Quick, Simple, and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Martin M. | Survey Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Visitly?** Quick and simple to use. No complicated login/procedure **What do you dislike about Visitly?** Running on a tablet and software sometimes locks up, not easy for visiter to reset **What problems is Visitly solving and how is that benefiting you?** Visitors can sign in and contact host without stopping workshop staff from working **Official Response from V J:** > Hi Martin, thank you for your review! We're glad Visitly has been keeping your workshop running smoothly while visitors sign themselves in. Regarding the tablet locking up, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. Please write to us at support@visitly.io and we'll confirm your setup is on the latest version and get it running smoothly. ### 50. Strong On-Site Accountability and Control **Rating:** 4.0/5.0 stars **Reviewed by:** juan h. | EHS Asst. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Visitly?** Accountability - Control of non-Mobis personnel on the site **What do you dislike about Visitly?** Ability for visitors to sign-in, not here for me. **What problems is Visitly solving and how is that benefiting you?** Have not used enough to make a determination **Official Response from V J:** > Hi Juan, thank you for your review! We're glad Visitly has been helping with accountability and control of non-Mobis personnel on site. Regarding visitor sign-in, Visitly does support a fully customizable visitor sign-in flow that can be tailored to your specific needs. Please write to us at support@visitly.io and we'd be happy to walk you through what's available and help you get the most out of the platform. - [View Visitly pricing details and edition comparison](https://www.g2.com/products/visitly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+14%3A27%3A42+-0500&secure%5Bsession_id%5D=7076086f-bdd9-41a4-a59f-6bd9f4126201&secure%5Btoken%5D=b348c7585482a228f0c6e3b38bad16758de350ac5f33868269c7f07bc7425d9a&format=llm_user) ## Visitly Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Visitly Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Visitly Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews)