Unipile Reviews & Product Details

The system is ok but they are not fair with the billing system, they are not even being able to justify the invoice Review collected by and hosted on G2.com.

I really don't like Unipile. Their billing system is very unfair. Even though I didn't have any accounts connected above 10, they charged me more than $300 every month, while the minimum billing should have been $55. When I asked for refunds, they denied it, and when I asked them to justify the billing by providing logs of connected accounts, they gave me fake logs. According to their pricing page, the minimum should be $55 and their logs incorrectly stated I had 18 accounts connected, which should have been $99, not $360. They charged me 5 times what I used. I will switch to another tool due to their unfair billing. Review collected by and hosted on G2.com.

The thing that I like most about Unipile is their support, which is really good. They have live support, and although it starts with an AI, if you ask for a human, you're immediately in touch with someone knowledgeable. They help immediately, which is very important. Also, the platform is actually very simple, and it just works. The initial setup was super easy, probably one of the easiest of all the products I use, taking just a couple of minutes. Review collected by and hosted on G2.com.

The only thing that could be improved in my opinion is that right now, I don't see the logs. We had an issue where we were using an endpoint that was taking actions in Instagram, and I didn't really realize that was the reason why we were getting disconnected. So, yeah, if I would have access to the logs, that would be great. Now we need to do the logs on our side, but yeah, would be great if that's on their side as well. Review collected by and hosted on G2.com.

I love about Unipile is it avoids the complexities of integrating messaging functionality by reducing development time and cost by using a ready-made API, by centralizing messages and initiating new chats. Their user-friendly documentation makes it easy to implement diverse communication channels into applications, promoting frequent usage. We can connect with a support team through the portal. Review collected by and hosted on G2.com.

Although the features were good, but the user interface could be improved. Review collected by and hosted on G2.com.

It is unsafe and never protect my work, through its security measures. It is sometimes a bit inconvenient having an extra layer of security. The complexity of the messaging system is another aspect of inconveniency. There is room for improvement in the desktop applications user experience. Review collected by and hosted on G2.com.

Unipile falls short when it comes to compatibility with file types such as Microsoft Word documents or image files. Setting up messaging is also difficult, especially when connecting to a network. It is better in helping users stay on track with their tasks. Review collected by and hosted on G2.com.

The security measures that Unipile provides are useless. It occasionally causes inconveniences I see it as an aspect because it fosters trust. The user experience of the desktop application needs to be improved. I have encountered many issues with it and I find it highly inconvenient not to have all my messaging needs, in one place. Review collected by and hosted on G2.com.

There is room for improvement in the UI I genuinely dislike all the features that this app provides. Throughout my usage of Unipile, I faced many problems and occasional complaints related to missing.NET libs. I often feel frustrated by the support for file types in the Unipiles messaging system. Review collected by and hosted on G2.com.

Unipile offers API's enabling to integrate various communication services. Unipile has the ability to connect and chat directly, users can communicate within the software, eliminating the need to switch between various apps with easy API implementation. Friendly assistance is also provided to enhance productivity and encourage frequency usage. Review collected by and hosted on G2.com.

I have no faults. It is perfect with good features. Review collected by and hosted on G2.com.

A single platform solution for messaging services. We can use it to manage daily tasks and improve our workflow. It offers a wide range of features which makes it more effective and time efficient than other messaging management tools. Review collected by and hosted on G2.com.

Faced some issues while integrating Whatsapp through the QR code. Review collected by and hosted on G2.com.

the security system basically and how it keeps the data secured is great. Also it helps in validating the data up to the mark and makes it easy to get work sorted. Review collected by and hosted on G2.com.

many a times due to too much security the work gets hamperd. But again I feel like that is t he good part because that's the only reason I don't have trust issues with my data Review collected by and hosted on G2.com.

Great aggregator of messaging services, easy to use and I have access to all major messagers of our company. Easy to respond and no need to switch between messaging services. Review collected by and hosted on G2.com.

Nothing major, but UX of the Desktop application can be improved. Review collected by and hosted on G2.com.

It has user friendly design enhances accessibility for all users. It compile messages from different platforms. Effortlessly transforms messages into task. It saves time and reduces app switching. Review collected by and hosted on G2.com.

I dislike nothing about this, it keeps messaging simple and easy, app navigation can be improved while all functionality looks fine, its good solution for task management. Review collected by and hosted on G2.com.