Sharetribe Reviews & Product Details

You can count on reactive, real human expertise whenever you message Sharetribe directly from your backoffice, where you manage your entire marketplace seamlessly. You get immediate access to knowledgeable experts who genuinely understand the realities of running a business, and that's priceless.

As a founder navigating a highly seasonal market, we recently faced a tough bottleneck and needed to temporarily scale back our operations to protect our resources before the peak season picked back up. The Sharetribe support team stepped in immediately, offering personalized guidance rather than a one-size-fits-all response.

They walked us through a flexible solution, keeping all of our data, layout, and hard work completely safe and intact until we are ready to scale back up.

Sharetribe isn’t just a reliable marketplace software; they are a true operational partner. Their support team is fast, deeply empathetic, and highly solution-oriented.

I cannot recommend them enough to any founder looking for a robust platform, the best marketplace engine, in my opinion—leveraging AI, MCP, and with a powerful frontend template— backed by a team that actually stands by you through every stage of your business journey. Review collected by and hosted on G2.com.

Keeping all your active data, listings, and layout completely safe has a price. While a $49/mo fee to hold a marketplace can feel a bit expensive when your operations are temporarily paused, it is fair and expected given the infrastructure they maintain. Most importantly the transition was handled seamlessly by their team, so no hidden surprises. Review collected by and hosted on G2.com.

Sharetribe continues to grow and adapt to the ever-changing needs and requirements of global marketplaces. The out-of-the-box experience is strong and will suit most marketplace use cases; however, for our Local Hire Marketplace, we did need some custom development. With the right developer, that custom work was also easy and straightforward to implement. Review collected by and hosted on G2.com.

Mostly, it’s the amount of custom development required to get a fully functional marketplace with a truly custom look. Nearly all out-of-the-box marketplaces end up looking very similar. Review collected by and hosted on G2.com.

As a non-coder with an amazing idea, Sharetribe made it possible for me to move forward with my new business and bring it to the world. I still don't enjoy the learning curve involved, but all of my interactions with the Sharetribe team have been positive and timely. It's a powerful tool for making real the magic in our minds with friendly encouragement along the way. Review collected by and hosted on G2.com.

Sharetribe has a specific (adjustable) format that aligns with my particular needs perfectly in some ways and not ideally in others. It got my idea off the ground, and I have been able to reach out for necessary and helpful advice and expertise along the way. Review collected by and hosted on G2.com.

We’ve had an excellent experience with Sharetribe. The platform is incredibly rock solid—reliable, well-structured, and built in a way that makes launching, operating and customizing a marketplace fast and manageable.

What really stands out, though, is their support team. They are consistently responsive, friendly, and genuinely helpful. It never feels like you’re just submitting a ticket—you’re actually getting thoughtful guidance from people who understand your business and want to help you succeed.

For anyone starting a marketplace, I would highly recommend Sharetribe. It’s a strong foundation to build on, and the support alone makes a huge difference as you grow. Review collected by and hosted on G2.com.

Sharetribe offers a high level of flexibility and control, which can take some time to fully understand at the beginning. That said, it works very well out of the box. Customizing the platform does require some knowledge of custom code, but this flexibility becomes a major advantage as you grow. You’re not boxed in and can tailor the platform to fit your exact needs. Review collected by and hosted on G2.com.

I just love the people of the company. They have been so kind, caring, and helpful, going out of their way to help. I can see they genuinely love the company that they work for. I love all of the help videos, all the documentation, everything. I really can sense how much the employees love the company itself and their people. They love their customers, and that really comes through. Review collected by and hosted on G2.com.

I'm just new to it, so it's just the regular trials and tribulations of learning the technicalities of a new platform. They have provided so much documentation and the AI assistant, which has proven helpful. It's just the learning curve for me personally, not on them. I haven't had a chance to really dive in super deep yet. Review collected by and hosted on G2.com.

The team was incredibly helpful and responsive. Review collected by and hosted on G2.com.

The cost is a little higher than other platforms. Review collected by and hosted on G2.com.

It's support team is really heplful whenever you have a problem or need some support related to transactions. Also the UX is really simple to use. Review collected by and hosted on G2.com.

Sometimes it can be a little bit limited on the design of the website. Review collected by and hosted on G2.com.

The aftermarket sales is very strong and highly recommended. My issue was easily resolved and strong understanding of my challenges by Valeria. Would definitely highly recommend to transact with ShareTribe Review collected by and hosted on G2.com.

All the responses I need was very fast been resolved, great job! Review collected by and hosted on G2.com.

Easy to use and configure + the support team is knowledgeable and responsive for any questions/issues we face. Review collected by and hosted on G2.com.

Any fine grain control of UI/UX is going to require extending the platform vs using out of the box low/no code features, but that is just the reality of any low/no code platform. Review collected by and hosted on G2.com.

It was really simple to setup. Really liked the step by step onboarding and checklist to know where you are in creating your first marketplace.

Customer support is excellent, rapid answers, always friendly and looking to help.

Lots of basic functionality you would want in a marketplace available out of the box. Review collected by and hosted on G2.com.

Nothing much to complain about so far. I might face some challenges with UI customisation but then might need to look into their API version. Review collected by and hosted on G2.com.