# Rezdy Reviews **Vendor:** Rezdy **Category:** [Tour Operator Software](https://www.g2.com/categories/tour-operator) **Average Rating:** 3.9/5.0 **Total Reviews:** 10 ## About Rezdy Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings. In addition to its highly-rated Booking Software, Rezdy offers the most progressive Channel Manager distribution platform, with award-winning connectivity to major online travel agencies and thousands of additional resellers locally & globally. Access to Rezdy Channel Manager and the broadest reach of resellers in the industry is available to any suppliers, regardless of their booking software or size of their business. If you want to save time, get more online bookings & ultimately grow your business, then Rezdy is the place to be. LinkedIn \> https://www.linkedin.com/company/rezdy/ Instagram \> https://www.instagram.com/rezdycom/ Facebook \> https://www.facebook.com/rezdycom/ ## Rezdy Reviews ### 1. A Functional, if Pricey, Tour Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Rezdy?** The Rezdy mobile app's Manifest is a very functional way to check people in and contact missing guests. A nearly flawless way to handle that part of my job. **What do you dislike about Rezdy?** The mobile app does not have functionality to change events times, close events, or change guest status to anything except for "no show." Need to log in through a browser to do the rest. **Recommendations to others considering Rezdy:** We've had a very positive experience with Rezdy, but are considering other options because of a price hike which we'd either have to pass to customers or eat ourselves. **What problems is Rezdy solving and how is that benefiting you?** It has saved us an untold amount of printing costs in the past 2.5 years, since we no longer need to print off a list of our guests on tours. ### 2. Rezdy has some unique benefits, but also bad support **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth A. | Reservations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Rezdy?** Rezdy is more flexible customizing reservation options, and easy to use, you just have to understand how it work. **What do you dislike about Rezdy?** They should have better-personalized attention or offer lowest prices; they should use a support agent assigned modality. **What problems is Rezdy solving and how is that benefiting you?** Massive reduction in time spent on bookings management; the dashboard makes it very easy to find what you're looking for, Also, highlights the integration with Zapier. ### 3. Online Experience Booking Powered Up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Rezdy?** Rezdy allows us to ensure that our client customers are able to easily prebook the experience-based services our client offers - all with some of the best customer support we've ever worked with! **What do you dislike about Rezdy?** The initial learning curve can be a bit daunting, but once thing's are setup, it only takes minimal regular maintenance to keep the system flowing very smoothly. **What problems is Rezdy solving and how is that benefiting you?** We need to make it easy for customers to book experiences online, pay, and have all of the followup one would expect from a modern booking tool. ### 4. amazing for small touroperators **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Director General, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Rezdy?** the new feature to book private and group tour API to link OTAs such as expedia and viator **What do you dislike about Rezdy?** that has a monthly subscription fee but its worth it **Recommendations to others considering Rezdy:** I highly recommend **What problems is Rezdy solving and how is that benefiting you?** automate repetitive task channel management instant confirmation for tours and online availability for our tours ### 5. Relatively easy to use CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Rezdy?** The dashboard that allowed us to see the schedule at a glance was very useful. Management of different types of products was also very good. **What do you dislike about Rezdy?** The platform began to change with new updates being rolled out in 2020-21 and I found it actually lost some function, for us anyway, a small tour company. **What problems is Rezdy solving and how is that benefiting you?** The price structure is pretty reasonable compared to comptetitors. Management of products is easily done. The app allowed on site check in relatively smoothly. ### 6. Top notch scheduling software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Rezdy?** Rezdy helps one of our clients with very particular scheduling needs mange their business with ease. **What do you dislike about Rezdy?** Some key features are more challenging to use than other products we tested (specifically connecting repeating time slots at odd hours). **What problems is Rezdy solving and how is that benefiting you?** We have a found a scheduling solution that actually meets this client's particular needs. Many other softwares had 75% of the features needed, or cost 3x more, but this software really hit that sweet spot of price and effectiveness. ### 7. Extensive Program with a lot of features. **Rating:** 3.0/5.0 stars **Reviewed by:** Ariel M. | Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Rezdy?** I like the volume of what Rezdy can do. The number of functions that can be used, added, subtracted to make the process of booking customers in are incredible. Rezdy also has a huge hard drive that can hold a very large number of contacts. As the system continue's to be used, the more it holds, and it still works great. **What do you dislike about Rezdy?** What I have found I dislike about Rezdy its speed. The system is very slow compared to other programs I have used. It could also be the work computers that are slow and not just the program but this has been my experience. I also have found that Rezdy can be very inaccurate when it comes to added up how much someone is required to pay. We have to always have a calculator handy otherwise it's very easy to incorrectly charge someone. **Recommendations to others considering Rezdy:** I think Rezdy is well worth researching into. For the work that we do, I couldn't imagine not having Rezdy as our booking platform - In a way, it seems as though the program is made just for us by how personalised it is so this may be what you are looking for. I think if Rezdy had some updated such as correct calculating and quicker speed it would far exceed many other programs! **What problems is Rezdy solving and how is that benefiting you?** We are able to track so far back to when the program was first chosen to be used. We can easier book in return customers just by searching their name and email etc. We also have the ability to write 'log notes' that help support others that may not know what's happened or been spoken about with a customer so we can go into the log notes and be updated rather then seemingly not knowing what we are doing. ### 8. Good solution **Rating:** 3.5/5.0 stars **Reviewed by:** Peter D. | Director, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Rezdy?** Rezdy is pretty scaleable for most tour providers. It has good basic functionality, and is relatively easy to set-up and use. The team took it onboard easily. **What do you dislike about Rezdy?** New developments are slow and often very obvious missing functionality takes for ever to be considered important enough to be developed. There are a lot of configuration settings and they can be a little fragmented. Company does seem more sales oriented than developing their product. **Recommendations to others considering Rezdy:** Review all comparable solutions, do not select the solution purely based on price. If there is missing functionality that is critical for you business, choose a solution that already has the functionality. **What problems is Rezdy solving and how is that benefiting you?** Taking various tours online. Increased advanced sales, and pre-payment. ### 9. Good basis but could use improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2017 **What do you like best about Rezdy?** I like the ability to track bookings through various means, including manifest view, order status, customers, etc. It's useful to track bookings for our small company because we aren't dealing with thousands of customers (more like hundreds). I like that it calculates payments well for you and is very customizable. **What do you dislike about Rezdy?** Too many weird glitches!!! Sometimes if you change payment history or you adjust the balance, it can throw off the entire order and Rezdy won't be able to calculate it right anymore. I also think it's not very easily navigatable. It's quite a clunky software and there are a lot of weird workarounds that I have to do. **Recommendations to others considering Rezdy:** Take time to learn it through and through because it's a complicated platform- things don't always work as they should so you NEED to learn various workarounds and where the glitches are going to be. You can't be passive or blind with Rezdy. **What problems is Rezdy solving and how is that benefiting you?** Tracking bookings for customers for a small travel company is made much easier with a booking software like Rezdy. I can easily look up customers and see what their status is, whether they've paid, etc. It's useful and a really easy way to manage our guests. ### 10. Reservations made simple.. and cheap **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | President, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2016 **What do you like best about Rezdy?** Rezdy is perhaps the best price to performance product on the market today. **What do you dislike about Rezdy?** There are a few quirks with the system and some workarounds we do. **Recommendations to others considering Rezdy:** It is truly a great product that needs to be seriously considered. In my opinion one of the best, for the price it is the very best. **What problems is Rezdy solving and how is that benefiting you?** We were using another program but the fee was per booking and it added up. Rezdy gives us nearly everything we need for a flat fee. ## Rezdy Discussions - [What is Rezdy used for?](https://www.g2.com/discussions/what-is-rezdy-used-for) - [View Rezdy pricing details and edition comparison](https://www.g2.com/products/rezdy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+05%3A17%3A42+-0500&secure%5Bsession_id%5D=66b0068d-bc8a-4f47-8ca6-83505b9caca2&secure%5Btoken%5D=88d5049f03e06df32a91b6c8ae0bd907bd0895ba10d2864a00b7c7e0f541666d&format=llm_user) ## Rezdy Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Tour Operator** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **Marketing** - Online Reputation Management - Marketing Tools ## Top Rezdy Alternatives - [FareHarbor](https://www.g2.com/products/fareharbor/reviews) - 3.8/5.0 (35 reviews) - [Travefy](https://www.g2.com/products/travefy/reviews) - 4.5/5.0 (22 reviews) - [Xola](https://www.g2.com/products/xola/reviews) - 4.5/5.0 (68 reviews)