Qwary Reviews & Product Details

When it works, it's solid. But that's seldom Review collected by and hosted on G2.com.

The product breaks basically every time we try to use it. And it's always very core functionality. Things like creating and sending surveys to recipients consistently don't work. The support is also awful and it usually takes 2-3 days before you can get a response. Don't recommend. Use Zonka or something else. Review collected by and hosted on G2.com.

I've been astonished at how excellent Qwary is. The user interface, the smoothness, and the overall feel and functionality have way exceeded my expectations. You can customise the colours and the layout to a really granular level. There aren't any annoying bugs like (sorry!) VideoAsk. Review collected by and hosted on G2.com.

There's nothing I've discovered yet that I would improve. Review collected by and hosted on G2.com.

Helps my business gain insights from customer feedback.

Video feedback, net promoter score (NPS), customer effort score (CES), and customer satisfaction scores. Review collected by and hosted on G2.com.

There is nothing I found to be missing from the software from my usage and experience. Review collected by and hosted on G2.com.

This software is SO flexible. I was paying someone to create PowerPoint slides for my course. Then I realized that I can use Qwary to create presentations! I can upload images, and videos, move the images around, and change the theme. SO simple but not as labor-intensive as PowerPoint. Also, this is the first software that I've found that truly rivals VideoAsk. I can ask my participants to leave text or video responses on their assignments. I also love the fact that I can embed these surveys anywhere I need to (e.g. LMS). I'm also impressed by the support. I reached out one evening and they got right back to me! They even helped me create and insert some basic CSS code I needed AND sent me a Loom so I'd know how to alter the code in the future. A tool can be amazing, but if the support is nonexistent, it's worthless. This is NOT the case with Qwary. Powerful tool with top-notch support. Review collected by and hosted on G2.com.

I would love to be able to change the font size and color of slides independently. Right now, the color you choose is what's applied to the entire survey and you have to use code to change one slide. I also would love to be able to change the font size on slides without code. If that ability is there, I've not found it. Review collected by and hosted on G2.com.

It got a clean, modern but professional UI interface that makes it so easy to use and pleasing to the eye. It has all sorts of pre-built templates for gathering almost all kinda customer feedback. Plus, the audio and video answering feature is a totally game-changer when it comes to surveying customers, yep customers can choose whether they want to answer with text, voice, or video reply. But probably the most important one is word cloud features, which make frequently used words throughout the campaign. bigger, that is a crucial feature to have quick glance at most requested feature by our customer. Review collected by and hosted on G2.com.

It didn't have lead magnet download options after customers successfully completed the survey, which means we can't incentivize our customers for giving us feedback. A feature like that would be a game-changer for this tool. Review collected by and hosted on G2.com.

We were hired to take care only of NPS, but the program showed itself capable of doing more things. Little by little, we created more forms capable of collecting other information. It can measure user interaction; we can know who is engaged with our projects and see the satisfaction of our customers. It is not a complete program, but it has met our expectations. Review collected by and hosted on G2.com.

It doesn't have many integrations and minor layout formatting. We managed to leave the surveys to ourselves, but not quite in the way, we'd like. I believe this doesn't bother us too much because we can do teamwork, where everyone can play with the creations. It cannot be done simultaneously, but it is still beneficial. Review collected by and hosted on G2.com.

This tool is so user friendly, It's easy to upload images and video and move them around. Review collected by and hosted on G2.com.

If I could change the color without using codes Review collected by and hosted on G2.com.

The vast options of survey types. I also like that for each type I can preview an example and get a feel for how my finished survey will look like, which helps in choosing the type to use (even if you are not super experienced in crafting surveys). Oh, also the multiple distribution options are delightful. There is even an option to distribute via SMS, of course I haven't used that yet, but it feels good to know the option exists. Review collected by and hosted on G2.com.

Never really disliked much. Maybe I haven't thought about it or maybe there isn't much to dislike. I suppose overall navigation could be improved. When I started using it, I kind of looked out for a save button, which doesn't exist but isn't a problem because your work gets saved automatically, anyway. The good thing is the founders are constantly gathering user feedback and updating features, so that is assuring that any real issues will be addressed if reported. Review collected by and hosted on G2.com.

I used Marquiz previously, which had a very attractive front-end UI, but the reporting and analytics were non-existent. Qwary has brought the best of both. The logic is really useful to personalise, and I love the variety of question and answer types. The newly added Google sheet integration is extremely useful too. Review collected by and hosted on G2.com.

The URLs are quite clunky. The shorter version loses the branding, so right now, I have to use a third party URL redirection service to keep them well branded and attractive. That's the only drawback I've come across so far. Review collected by and hosted on G2.com.

There are some good features such as being able to make video surveys similar to VideoAsk. The surveys also look nice and can be hosted on your own CNAME. Review collected by and hosted on G2.com.

Customer support is a bit slow to respond. I needed help because their help docs are not very very detailed. When support did come back they were very helpful, making a Loom video on how to solve the issue. Review collected by and hosted on G2.com.