MassageBook Reviews & Product Details

I love that Massagebook offers such a variety of business tools, not only can I schedule my clients, they can schedule themselves online too! Saving me precious time to focus on other tasks. Massagebook also integrates with square making check out and deposit into my bank safe and easy.. did I mention they also have a sales tab? I can check my sales and reports. Loving their email marketing campaign I have autopilot emails set to go out after a new client books to ask for a review and I have accumulated ALOT of reviews.. more then. I ever would on my own. Over the years it has helped change and shape the way I run my business. Review collected by and hosted on G2.com.

I wish I could color code services and that I could use the promotions to offer free add ons instead of having to choose a percentage off. Review collected by and hosted on G2.com.

This cloud-based platform allows you to efficiently manage the spa where I work, is very easy to use, although the configuration process is a bit extensive, I like that I can centralize from the list of my customers to that of other staff members, in addition to employee management, I can centralize in this tool billing and financial management, such as performance metrics, another salient feature is marketing management, as well as order management of our products. Review collected by and hosted on G2.com.

Its design is somewhat boring and simple should make an update to improve the interface, make it more attractive with vibrant colors. Although it offers the possibility of linking your business website with their dating portal, it would be extremely beneficial if they developed an application. Review collected by and hosted on G2.com.

I liked you were able to add massages services, producers and scheduling all in one application. You could earlier customize the services and even send out reminders all in one place. Review collected by and hosted on G2.com.

Sometimes the system would be glitchy at times and hard to operate. Adding services did not always work or would take awhile to be present. Too many applications on the service at once: Review collected by and hosted on G2.com.

The unique thing massage book does is it takes the customer under their own wing and helps educate potential clients while also pointing them to businesses. I also like the interface, it's very easy to use and find things on the backend of the platform. Review collected by and hosted on G2.com.

It's not as hefty as a platform as, say, Acuity, on the business end - some automation limitations which my clients need in their business (and why we're no longer with massagebook). For example, I'd love to get immediate reminders and kick new clients into a sales funnel based on Review collected by and hosted on G2.com.

On the back end of things, Massagebook is EXTREMELY user-friendly and easy to learn the software. I'm not tech savvy at all, and the platform is organized in a practically fail-proof set-up. Also, Massagebook integrates with Square (and Stripe) for easy payment. Review collected by and hosted on G2.com.

There are a few facets of Massagebook that have made me choose to use another scheduling software. The first being is that Massagebook as a company, not through my personal business, emails MY CLIENTS marketing emails. A few of my clients reached out to me and asked why they were receiving emails from the company... when they had never signed up for marketing through them. It was embarrassing. Review collected by and hosted on G2.com.

It is very simple to use. You're able to dive right in and get started, customizing it to fit you and your practice. Customer service is always there to help should there be any problems. Review collected by and hosted on G2.com.

I'd like more customization so that you can alter some of the pre-done wording to make it more in tune with your own business practices. Review collected by and hosted on G2.com.

MassageBook lets you send easy-to-use Client Intake Forms virtually to clients, so that they can fill them out remotely before coming into the office. This feature has saved me and my clients time spent having to fill them out in-person. It also integrates scheduling in with Google calendars, allowing you to have everything in one place. Review collected by and hosted on G2.com.

To access a good amount of features, you need to upgrade to a paid membership. While the pricing is very reasonable, there are other booking systems one might take into consideration. Review collected by and hosted on G2.com.

User friendly, ability to compile client data easily Review collected by and hosted on G2.com.

Crashing and bug issues, updates required often Review collected by and hosted on G2.com.

at my job, we are virtual receptionists. We have to schedule for many different massage companies and learn lots of different scheduling systems, and this is my favorite! It is so simple and having times blocked off is the best thing for my job! Finding and scheduling is so easy and so is looking up customers. I absolutely love the different colors which makes it so easy to look at and automatically be able to see everything. Review collected by and hosted on G2.com.

My only really big complaint is how it automatically goes to the personal calendar and not the business, when the personal one isn't even used. It isn't a big deal, but it would be the only thing I could think to change. Review collected by and hosted on G2.com.

You can build your own website and book clients and have anyone search for your services. Review collected by and hosted on G2.com.

It does not include SOAP notes for me to track my encounters with clients. This would save a lot of time and money if it were included digitally. Review collected by and hosted on G2.com.