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FourKites Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

FourKites Integrations

(1)
Verified by FourKites

FourKites Media

FourKites Demo - Tracking - Map View
Accurate ETAs based on 2 million shipments a day give you peace of mind. We pull real-time data from GPS, ELD, telematics networks, mobile devices, AIS and more! We also analyze 150+ factors like weather & traffic every 15 minutes to give you better, real-time insights.
FourKites Demo - Tracking - Load View
Easy-to-Use notifications and alerts help you keep everyone informed!
FourKites Demo - Ocean Document Visibility
Transform your ocean shipping with the only solution that gives you end-to-end precision tracking, the most accurate predictive ETAs plus powerful workflow, document management and collaboration, and can easily integrate with your existing TMS.
FourKites Demo - Ocean Document Collaboration
Break away from disorganized, cluttered email inboxes and create a single, digital hub for all your international shipping documents. With FourKites, you can easily define workflows, alerts and notifications based on your unique documentation requirements to ensure you have the right document...
FourKites Demo - Rail Analytics
Track your rail & intermodal shipments with ease! FourKites integrates the raid leg of a trip into the broader context of a load's journey, adjusting ETAs accordingly and offering a single source of truth for your load's entire journey.
FourKites Demo - Dynamic Yard
Dynamic Yard: True end-to-end visibility with real-time tracking of in-transit and in-yard freight – all on one comprehensive platform.
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FourKites Reviews (270)

Reviews

FourKites Reviews (270)

4.5
270 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Intuitive, Collaborative, and Empowering Supply Chain Management with Fourkite"
What do you like best about FourKites?

There are many things to dislike about Fourkite, the thing which i like most about is that how it brings a real sense of control and clarity to supply chain management. The another thing is it's user interface, it user friendly and feels very intuitive. Someone not needed to be technical expert to work on this. It has the great collaboration aspect that connects all like carriers, suppliers, and customers on a single source of truth. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Nothing as such for now. It is working great. Review collected by and hosted on G2.com.

Jennie E.
JE
Driver Manager
Enterprise (> 1000 emp.)
"Outstanding Technology!"
What do you like best about FourKites?

The Dynamic Yard Plus features make managing my yard and team a time saver for someone that does not have spare time! Life saver to me! Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Nothing, it is extraordinary and top shelf service to boot! Review collected by and hosted on G2.com.

MP
Senior Logistics Specialist
Enterprise (> 1000 emp.)
"Highly Recommend FourKites"
What do you like best about FourKites?

FourKites Customer Success team is very responsive, technical support is quick to respond and resolve issues and overall FourKites is dedicated to helping improve carrier compliance and to trouble-shooting issues with carriers. The FourKites team goes above and beyond to help us fully utilize their real-time visibility solution to improve service to our customers. All of our FourKites contacts are highly professional and a pleasure to work with. The user interface is easy to use and intuitive even to first-time users. Carrier onboarding is simple. The real-time visibility solution was easy to implement and carrier integration was/is simple. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I can't speak to any downsides specific to FourKites. Their data is only as good as the carriers' data. Some carriers are difficult to get onboarded, especially for cross-border shipments. But that is not a FourKites' issue. Review collected by and hosted on G2.com.

Nandish M.
NM
Broker assistant Extramile Team
Mid-Market (51-1000 emp.)
"Good link with geofencing, accurate updates"
What do you like best about FourKites?

Ease of tracking and user friendly interface for both the driver and brokers who use it. Provides useful information for the deployer and user as well.

Accurately provides an ETA to delivery as per driver's movement.

Ease of multi platform integration. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Does not have an integrated way to keep track of temperature of the product being transported. Would have been better to get updates on temperature too on critical products. Review collected by and hosted on G2.com.

Charlie S.
CS
Cat Herder
Mid-Market (51-1000 emp.)
"Good technology, but it can be a lot of work and time consuming."
What do you like best about FourKites?

Visibility and the ability to utilize this tech on our brokerage and asset sides. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Resetting or 'restoring' a load. Walking drivers who are not tech savvy thru the process, which can take anywhere from 3 to 30 minutes. Our main issue comes from driver's who choose 'only allow while using app' instead of 'always allow' in the location settings of their phone. I think it would greatly increase the utilization of the app and reduce confusion for the drivers if there were only 2 options- allow or not allow.

Another bone to pick with the technology is that we don't receive any type of an alert if a driver that is under a load in route deletes the app completely. I believe if a load is tracking and something severes that communication, whether its a bad service area, a load being relayed from driver to driver, or a driver changing the location settings or deleting the app entirely that the subscriber/ customer should see a notification within the Fourkites Portal. Review collected by and hosted on G2.com.

Althaf Hussain S.
AS
Material Planner
Mid-Market (51-1000 emp.)
"Great took for live tracking of your goods"
What do you like best about FourKites?

This is a great tool in first place which gives the live tracking and estimates the arrival based on current globcal situation. from my past experience of 6months using this tool, i can say its accuracy is 95% while tracking the shipments which is outstanding in the current global issues we are in Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I like to have more insights based on user requirements like if the customer is receiving the material from same vendor again and again it should give him the details on his dashbaord without him checking Review collected by and hosted on G2.com.

Jordan R.
JR
Associate Customer Success Manager
Enterprise (> 1000 emp.)
"A dynamic resource for tracking live shipments"
What do you like best about FourKites?

The quick access to data and the ability to filter the data at the customer/receiver level Review collected by and hosted on G2.com.

What do you dislike about FourKites?

There are opportunities where tracking data is lost or not updated for various reasons. Form a user standpoint it is hard to know that what I am viewing is now no longer accurate because of changes that occurred with the load, Review collected by and hosted on G2.com.

Kevin S.
KS
Transportation - Supply Chain
Enterprise (> 1000 emp.)
"Great for tracking to verify times, length @ receivers, and where the truck is located at all times."
What do you like best about FourKites?

Wish there was a way to include Reefer trailers that have a temperature reading of the trailer. similiar to tracking the position and the temperature at all times. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

I dislike that it can be manually changed, meaning carriers can go in and change times around and there is no good way to know what was changed. Review collected by and hosted on G2.com.

MK
Sales Executive
Small-Business (50 or fewer emp.)
"A solution for supply chain visibility and tracking"
What do you like best about FourKites?

Fourkites is a clear and simple program that contains a wealth of information that has been put into an order that it is not daunting to you, to users. At the same time, it is a living thing that keeps changing to meet the corporate needs. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

When I see lots in a list, it is more enjoyable to me if they are more colorful blockings or alternating. Those who have poor eyesight, the current system is hard for them to use. I should also point out, to be useful, carrier compliance is a critical factor. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Enterprise (> 1000 emp.)
"Platform for real time visibility and predictive ETA restricted only by source data quality"
What do you like best about FourKites?

The value it adds to our supply chain visibility which helps business teams with decision making. Real time visibility helps resolve customer service queries more effectively and predictive ETA removes human error and judgment based ETA communication with customers.

Platforms long term vision, product upgrades and product roadmap are great as well. Review collected by and hosted on G2.com.

What do you dislike about FourKites?

Product and product support needs to mature. Support resources need to know their product much better. Pricing can be worked upon as well to cater clientele from Emerging economies like GCC, Asia and South East Asia. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

16 months

Average Discount

12%

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FourKites Features
Flows
Alerts
Inventory
KPIs
Benchmarking
Compliance
Search
Temperature Alerts
Data quality
Configurable Notifications
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