It's been two months since this profile received a new review

FoodDocs Reviews & Product Details

FoodDocs is a next-generation digital Food Safety Management System, built to help food businesses comply easily with regulations, reduce manual work, and scale their operations with confidence. Designed for restaurants, retail food-to-go, and healthcare kitchens, the software transforms food safety from a compliance burden into a streamlined, efficient process. With the help of a smart, intuitive interface and AI-powered setup, FoodDocs makes it easy to standardize food safety processes and scale across all your business locations. Customers save over 2 hours per day and up to 10 hours per week by managing tasks in real time and eliminating manual supervision. With up to 25× higher efficiency and an average of $20,466 saved per year, FoodDocs cuts labour costs while boosting compliance.

Seller

FoodDocs

Discussions

FoodDocs Community

Languages Supported

English

Overview by

Info FoodDocs

Pricing

Pricing provided by FoodDocs.

Free Trial

Standard

$199.00

5 Users per each location Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

FoodDocs Media

FoodDocs Demo - FoodDocs real-time overview in FoodDocs system

In FoodDocs food safety system you can have a clear overview of your general food safety situation on your sites.

FoodDocs Demo - Food safety monitoring task setup in FoodDocs system

In FoodDocs food safety monitoring system you can use our pre-set monitoring tasks, customize them, and create yours from scratch.

FoodDocs Demo - Food safety task instructions for food handlers

Food safety monitoring task instructions for food handlers are automatically pre-set in FoodDocs app. They are also fully customizable.

FoodDocs Demo - FoodDocs monitoring tasks dashboard

In FoodDocs system you can have a clear overview of all tasks and they statuses.

FoodDocs Demo - FoodDocs Traceability system setup

In FoodDocs traceability system, the setup is based on three steps: recipe management, production planning and traceability.

G2 reviews are authentic and verified.

Here's how.

Verified User in Food Production

Small-Business (50 or fewer emp.)

12/9/2025

"User-Friendly Interface makes Health and Safety checks effortless"

5/5

What do you like best about FoodDocs?

The user friendly interface and ease of use for our staff, allowing them to use any available devices to access and fill in the forms by simply downloading the app and logging in with the set account. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

Reports downloaded are not very well formatted Review collected by and hosted on G2.com.

What problems is FoodDocs solving and how is that benefiting you?

Previously, we relied heavily on paper forms, which created problems with storage. As we transitioned to a paperless system, we managed to reduce the amount of paperwork involved in production. However, we still needed a solution for handling the health and safety aspects of our forms, which led us to discover FoodDocs. Review collected by and hosted on G2.com.

Eileen H.

Director of Quality and Regulatory Affairs

Small-Business (50 or fewer emp.)

6/4/2024

"Fantastic and user friendly system"

5/5

What do you like best about FoodDocs?

FoodDocs is absolutely fantastic. The ability to create my own documents and to verify entries while not physically on site are my favorite aspects of FoodDocs. Customer service is also amazing. Should I ever have questions, run into an issue or need assistance, the FoodDocs team is readily available to assist. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

There are slight glitches which happen every so often, however once I reach out to the FoodDocs Team, they take care of the issue immediately. Review collected by and hosted on G2.com.

Diane C.

Owner/Manager

Small-Business (50 or fewer emp.)

6/24/2024

"Most complete and efficient way to create and implement a HACCP plan for my company."

5/5

What do you like best about FoodDocs?

The people at FoodDocs, particularly Karin, have been extremely helpful in implementing my plan in full accurately and quickly. Implementing my plan enabled me to sign on with a respected distributor with nationwide accounts. FoodDocs has been a great partner for me. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

I haven't found any downsides to FoodDocs. Their system is easy to use and understand and they are there to help if you need it. Review collected by and hosted on G2.com.

Chuck F.

Gopher

Small-Business (50 or fewer emp.)

8/10/2024

"Time and Space Savere"

5/5

What do you like best about FoodDocs?

I look at FoodDocs as adding a person to my staff. The large amount of logs and reporting needed for USDA can be daunting. With FoodDocs I have no papers to deal with and can put together reports for inspectors at the click of a mouse. Also, I am fairly tech averse, but the staff at FoodDocs is always available to help. They log into my computer and walk me through fixing my problems. They know their product backwards and forwards. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

I haven't found it yet, but I'll keep looking Review collected by and hosted on G2.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

10/30/2024

"User-Friendly, AI-Driven Solution for Simplifying Food Safety Compliance"

5/5

What do you like best about FoodDocs?

The platform is fairly easy to use and online support is quick to respond and friendly Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

I've experienced some minor software glitches, though these were resolved quickly by the support team Review collected by and hosted on G2.com.

Leo S.

Cheif operating officer

Small-Business (50 or fewer emp.)

10/2/2024

"Easy to use"

5/5

What do you like best about FoodDocs?

Easy to use, good customer service. Their app is straight forward. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

It could benefit for more personalisation. Review collected by and hosted on G2.com.

Jtan S.

Creative Director

Small-Business (50 or fewer emp.)

12/3/2021

"Modern, Comprehensive Software with an excellent support team"

5/5

What do you like best about FoodDocs?

Their SaaS and apps are both user friendly and very sturdy. We have 3 office based members using the dashboard, and 10 members of staff using the app. We tried other softwares prior to FoodDocs but the problem is either the dashboard would be good but there was no app, or the app was good but the dashboard lacked features. I found FoodDocs had invested their time into a complete experience so the office and operations team have both a smooth experience in ensuring our company is compliant with FSA regulations. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

I noticed on the app there is no sort order system - I wanted to enforce an ordered way of running monitoring system. I did figure out a way by numerically appending numbers; the app would automatically sort A-Z by numbers and that worked. I also made the suggestion to FoodDocs for a sort-order feature and they have acknowledged and will add it to their roadmap. Review collected by and hosted on G2.com.

Recommendations to others considering FoodDocs:

Just check out the trial and you'll find that you can implement your food safety in no time. Review collected by and hosted on G2.com.

What problems is FoodDocs solving and how is that benefiting you?

I felt with FoodDocs I was able to cover all aspects of Food Safety. I needed one single platform to contain everything from HACCP, to operations monitoring, to ingredients breakdown, to venue map and equipment list. FoodDocs nailed it all and so providing training to the team and onboarding new members is super easy. Furthermore, when the inspection happens, I will be able to pull from one place ALL documentation and information from equipment manuals, to food plans, to monitoring systems. Review collected by and hosted on G2.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

6/10/2024

"Easy to use, quick setup, great onboarding, and very responsive"

5/5

What do you like best about FoodDocs?

Great onboarding & quick setup. When you request help, the response is quick and very helpful. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

We haven't come across any downsides at this point. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

7/4/2024

"Excellent System & Support"

5/5

What do you like best about FoodDocs?

The systems' ease of use makes it the perfect tool for us as a business. The personal, technical support provided is also excellent. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

The ability to upload documents & files to multiple sites simultaneously would be of great benefit, though in fairness this can be done via the technical support. Review collected by and hosted on G2.com.

Anusha G.

Software Engineer

Small-Business (50 or fewer emp.)

1/22/2023

"Unique and a necessary proposition"

4/5

What do you like best about FoodDocs?

HACCP is a big headache for any food joint/cafe which FoodDocs solves withing minutes. I really like how they have reduced the mundane work what we have to do. Review collected by and hosted on G2.com.

What do you dislike about FoodDocs?

It is not available in India yet. Basic monthly subscription is not available. Review collected by and hosted on G2.com.