# EROAD Reviews
**Vendor:** EROAD  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 14
## About EROAD
EROAD: reliable, accurate and easy to use fleet technology EROAD delivers accurate, consistent data to drive your business. Our easy-to-use tools help your drivers stay safe, productive and in compliance. And we give you the support you need on the road and in the office to keep processes and loads moving, turning complex fleet data into better fleet performance. Featuring a reliable tethered in-cab device, our ELD is rated top in the industry. Our solution includes integrated DVIR, tracking and activity reporting, fuel tax management, and tools to streamline maintenance and control fuel costs. Get more capabilities with EROAD’s driver workflow app, dashcams and trailer tracking.




## EROAD Reviews
  ### 1. Pros & Cons of ELDs - EROAD

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patrick H. | DLP, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about EROAD?**

Very user friendly for the drivers and reliable for the carrier.

**What do you dislike about EROAD?**

Reporting is/was substandard (it's been over a year since I've used EROAD).

**What problems is EROAD solving and how is that benefiting you?**

N/A - don't use EROAD anymore

  ### 2. Good ELD System but too restrictive and not modern

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

It is rugged and well built, albeit old fashioned and archaic looking. 

**What do you dislike about EROAD?**

it's written on stone. When the device throws you into DRIVE even for a couple secs, you can't do anything about it, even though it is not your fault and you did not move an inch. You can't "move" the drive event to a co-driver or a yard man. Also the display is too small (just 3.5 inch screen) in the era of more robust and larger screens that are 8 inches. Then it has the worst screen resolution of all ELDs out there. It is grey-scale display, which nobody uses any more. Really? It lacks night mode too. No audible alerts when you approach a violation. Does not give you the ability to view or print out uncertified logs. You have to manually check each days logs to know who did not certify his logs.

**Recommendations to others considering EROAD:**

EROAD ELD is a rugged system. It is very accurate and since it is a tethered system, connectivity is highly reliable. It has an inbuilt memory storage and can record your HOS for a while if you find yourself in a dead spot temporarily. But it is too old fashioned, not modern looking.

**What problems is EROAD solving and how is that benefiting you?**

Used essentially for HOS compliance. And also drivers RODS.

  ### 3. The best possible all-in-one solution out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam G. | Director of Safety, 2018-2020 CTA S&HR Policy Chair, 2020 NextGen YP Chair, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2019

**What do you like best about EROAD?**

I trialed 12 different ELD/Fleet Management/Tax/GPS all-in-one solutions. After 6 months of trials EROAD was by far the best product on the market. It takes me 5-10 minutes to train a driver how to use the ELD function. It is extremely simple. It is hard-wired to the ECM so you do not have to worry about broken, uncharged, or lost tablets/phones. The tax/IFTA/fuel reporting is extremely efficient. GPS tracking is better than any other service we have used. It takes 2 clicks to see a vehicles trail for the entire day. There are many other features that come along with EROADs solution. Their customer representatives and support teams are outstanding and always address every issue as quickly as possible. EROAD is very involved in the industry. I see at least 2 EROAD staff members at every California Trucking Association and American Trucking Associations event that I attend. 

**What do you dislike about EROAD?**

There is nothing to dislike.I am happy with every facet of the product and the organization.

**Recommendations to others considering EROAD:**

It is a no-brainer. Go with EROAD. The other solutions just don't compare.

**What problems is EROAD solving and how is that benefiting you?**

Every benefit I listed above. There are also features such as Geo-fencing and site reporting that solved many problems. Too many to list.

  ### 4. EROAD review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith L. | DOT Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

1.	The Depot
a.	Activity Vehicles Tab
i.	Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off.
ii.	Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps.
iii.	Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status.
iv.	Truck activity: shows idle, turning engine off driver log in and log out.
v.	Messages: View messages, send a new message or broadcast a message to all vehicles
vi.	Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions.
vii.	Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes.
b.	Activity Drivers Tab
i.	Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status.
ii.	Link to edit driver
iii.	Link to view driver logs.
iv.	Easy to read driver log details and grid with export function.


**What do you dislike about EROAD?**

No dash cam option, however EROAD is working to add this option soon.

**Recommendations to others considering EROAD:**

There is a great quality with the EROAD system and with the EROAD support

**What problems is EROAD solving and how is that benefiting you?**

The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.

  ### 5. Appreciate the reliability and ERoad support has been amazing for us.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

We made the switch to ERoad about a year ago because our previous system had too many connectivity issues. We weren't able to see trucks in real time, and did not have a good sense of where or how our fleet was operating. With Eroad we are able to see our fleet in real time, and receive valuable safety and utilization information back.

**What do you dislike about EROAD?**

Currently we would love if Eroad was able to incorporate a camera systems. We do see that other companies are now offering this and it would be great to get this all in one system. 

**Recommendations to others considering EROAD:**

Do as much research as you can on all systems and pick the right one that fits your needs. EROAD fit our needs more than any other product on the market.

**What problems is EROAD solving and how is that benefiting you?**

We are able to track safety of our drivers through the speed and event alerts. We are also taking advantage of easy tracking of miles for IFTA tax filings. 

  ### 6. Easiest system to use with a great support staff.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stewart D. | Traffic Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

ERoad is an easy system that saves our company time and money. The interface for the drivers is the most appealing. As well as the simplicity, my driver's think it is the best system out there.

**What do you dislike about EROAD?**

Sometimes the Ehubo's buttons malfunction and/or are slow to touch. 

**What problems is EROAD solving and how is that benefiting you?**

Cellular service is a big issue that we are working with ERoad. Many of the mountain roads and other areas we service in log trucks are not able to send information to the cloud. This is frustrating for our drivers when they attempt for fix their log books.

  ### 7. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amer B. | Dispatch, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

Love the live gps tracking updates, really helps with giving customers accurate ETA information.

**What do you dislike about EROAD?**

Sometimes it is more difficult to get certain information from EROAD such as re-caps but not really a deal breaker.

**What problems is EROAD solving and how is that benefiting you?**

It is way easier to know when and where drivers are and when they will be at their shippers/receivers and be able to plan their next trip.

  ### 8. Eroad is easy and helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

The help we get from the employees and how easy it is for our drivers to use. 

**What do you dislike about EROAD?**

That the EROAD clicks on too quick so that the drivers cant even move out of the way when parked. It would be nicer if they clicked on from a driver going 5mph not 1mph

**What problems is EROAD solving and how is that benefiting you?**

I don't have problems besides the drivers not being able to move if needed. Having someone who can help us in the office or our drivers is nice. Plus having all of our information in one area. 

  ### 9. The best ELD on the market.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carl C. | Safety Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

I like the ease of use the best. This unit is very driver friendly.

**What do you dislike about EROAD?**

What I dislike about Eroad is sometimes it is hard to get ahold of customer service.

**Recommendations to others considering EROAD:**

Don't waste your time or money on anything else because EROAD will be the only ELD provider you will need.

**What problems is EROAD solving and how is that benefiting you?**

Eroad has helped with the tracking and locating the trucks. It has also made our drivers job a lot easier with the Total Tax upgrades. It also helps our fuel tax department with keeping track of fuel mileage.

  ### 10. Very dependable, strong & responsive Customer Service & Tech Support team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark A. E. | Chief Financial Officer, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

Ease of use, ease of installation and dependability of the EHUBO device

**What do you dislike about EROAD?**

Lack of After Hours support.
We have not needed it the support after hours but about 3 times

**Recommendations to others considering EROAD:**

If you are looking for a quality company to work and a professional team to support their ELOG devices then EROAD is the company to use.

**What problems is EROAD solving and how is that benefiting you?**

None right now.

  ### 11. Driver Friendly System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

The system is easy for drivers to use.  

**What do you dislike about EROAD?**

I dislike that there is not any ad-hod reporting feature.

**What problems is EROAD solving and how is that benefiting you?**

We've been able to solve speeding issues and increase our Hours of Service compliance.

  ### 12. Pretty good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

The system is easy for drivers to learn and use

**What do you dislike about EROAD?**

The assigning of unclaimed miles. More report options

**What problems is EROAD solving and how is that benefiting you?**

Ifta is easier. I can see locations within minutes 

  ### 13. A wonderful experience! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about EROAD?**

Tech support never fails to impress me. 

**What do you dislike about EROAD?**

I haven't found a dislike in the 18 mos I've worked with them. 

**Recommendations to others considering EROAD:**

Speak with their customer service teams, you won't be disappointed! 

**What problems is EROAD solving and how is that benefiting you?**

Fuel Tax reporting and management has always been a struggle for us. The Fuel Transactions and Tax Reporting features are AMAZINGLY helpful! 

  ### 14. Provides what is necessary for logging and IFTA

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Railroad Manufacture | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2019

**What do you like best about EROAD?**

The ease of use within the dashboard.One stop shop if you will.

**What do you dislike about EROAD?**

The IFTA tax page update takes entirely to long.

**Recommendations to others considering EROAD:**

Good product that gets the job done with ease of use and understanding.

**What problems is EROAD solving and how is that benefiting you?**

HOS and making sure our drivers are complient.


## EROAD Discussions
  - [What is EROAD used for?](https://www.g2.com/discussions/what-is-eroad-used-for)

- [View EROAD pricing details and edition comparison](https://www.g2.com/products/eroad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+12%3A26%3A13+-0500&secure%5Bsession_id%5D=1b5f828a-7e81-4862-b643-6b6509d2ffa9&secure%5Btoken%5D=0904554f60af6cb05bbd56888f448714c60c5645b26842fc059819d3360a0ae3&format=llm_user)

## EROAD Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Reporting**
- Expense reporting
- Fuel reports
- Vehicle reporting
- Service costs

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Task Alerts**
- Maintenance alerts
- Mileage reminders
- Notifications

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Planning**
- Calendar
- Maintenance priority
- Scheduling

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Work Orders**
- Approval and Rejection
- Automatic service records
- Shop communication
- Inspection

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

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