# Doctible Reviews **Vendor:** Doctible **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.5/5.0 **Total Reviews:** 18 ## About Doctible In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze. ## Doctible Pros & Cons **What users like:** - Users appreciate the **ease of use** of Doctible, finding the platform very user-friendly and accessible. (1 reviews) - Users appreciate the **efficient patient communication** system that effectively notifies patients in a timely manner. (1 reviews) - Users appreciate the **effective tracking system** of Doctible, ensuring timely notifications for their patients. (1 reviews) **What users dislike:** - Users miss the **daily balances feature** available in Revenue Well, which Doctible currently lacks. (1 reviews) ## Doctible Reviews ### 1. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Doctible?** Doctible has a very user friendly platform. **What do you dislike about Doctible?** I wish there wasn't a character limit, which I think they may be working on already :) **What problems is Doctible solving and how is that benefiting you?** Use of forms works amazing ### 2. Great for our office **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Doctible?** The broadcast system works great for notifying our patients! **What do you dislike about Doctible?** There is not a feature to show daily balances, like on Revenue Well. **What problems is Doctible solving and how is that benefiting you?** Communicating efficiently with our patients. ### 3. Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Doctible?** We have been using Doctible for a while now, and the platform is amazing. This service allows us to communicate with our patients just as we would with cell phones. We all have access to the website on our desktops and can communicate with our patients in unison. We know that hardly anyone answers their phones anymore. So, with Doctible, we can chat about anything, from confirming appointments to sending pictures of X-rays and insurance cards. Moreover, we started with 73 reviews, and now we have 1064, thanks to their review-boosting service, unlike any other service we've encountered. People click and respond. **What do you dislike about Doctible?** I wish we could also send pictures to our patients and doctors from Doctible. Maybe even pdf files. **What problems is Doctible solving and how is that benefiting you?** Patients do not answer their phones but they will answer a text message. ### 4. Very happy with Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Doctible?** Doctible has definitely increased our online review presence on Google. They make it easy for us to send the daily review requests. **What do you dislike about Doctible?** The Daily Review needs improving. It doesn't remove the patients who didn't show up to their appointment, so careful attention needs to be paid when reviewing the list so as not to send that patient a review request. **What problems is Doctible solving and how is that benefiting you?** Generates great reviews ### 5. Wonderfully Reliant Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Doctible?** Service expectations are consistenly met, wonderful technnical support team! **What do you dislike about Doctible?** Sometimes I would like to tailor our settings in more detail to suit our needs, but otherwise, it has been nearly perfectly wonderful! **What problems is Doctible solving and how is that benefiting you?** They handle our appointment reminders, missed appointment notices, and overdue for dental checkup messages! ### 6. Great form of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Doctible?** Very easy to use, love that patients can send pictures of insurance cards, x-rays etc. Makes it much easier for us to prepare for the patients appointment. **What do you dislike about Doctible?** When multiple people are logged in, and a coworker replies to the text, I wish it would not show it as a new message. Shoul dbe showing resolved. **What problems is Doctible solving and how is that benefiting you?** patient engagement, helping us obtain patient information prior to appointments ### 7. Patient communication made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Doctible?** Being able to text our patients is great. No one answers their phones and they do not return calls. Texting is simple and easy. Our patient reviews have increased as well! **What do you dislike about Doctible?** Wish we could have more characters for text messages. **What problems is Doctible solving and how is that benefiting you?** Patient appointment confirmation. ### 8. I have loved using this program it really help me on my day to day task **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Doctible?** You can grab reviews and see them and respond to them prior to them hitting google I use them frequently. they have so many features i can choose from. I love how easy it is to see the reviews and implement it in with new hires to navigate on the page. **What do you dislike about Doctible?** i like everything about it so far and have not found any issues with customer support or tech issues. **What problems is Doctible solving and how is that benefiting you?** Google reviews are being monitored on a daily basis ### 9. Doctible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Doctible?** Doctible is easy to use. I like that low reviews don't automatically show up on Google, giving you the opportunity to address the issues. **What do you dislike about Doctible?** I have not found a problem that I can see. **What problems is Doctible solving and how is that benefiting you?** Easy to get reviews ### 10. Fantastic service! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Doctible?** Great at boosting reviews and facilitating conversations with new and existing patients! **What do you dislike about Doctible?** Needs to have capability of toggle a switch for English/Spanish for individual accounts or a translate button maybe? **What problems is Doctible solving and how is that benefiting you?** Great for review management and patient communication ### 11. Great use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Doctible?** Doctible makes it easy to get reviews and stay in contact with patients **What do you dislike about Doctible?** I can not think of anything currently that I dislike about Doctible **What problems is Doctible solving and how is that benefiting you?** Asking patients for reviews ### 12. Easy to use - a lot of manual work **Rating:** 3.5/5.0 stars **Reviewed by:** Bailey H. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Doctible?** Ease of use! Just like texting on a cell phone **What do you dislike about Doctible?** A lot of manual work - there is not much automation available **What problems is Doctible solving and how is that benefiting you?** Doctible allowed us to reach patients without having to be on the phone ### 13. If you’re looking for marketing help doctible is for you! **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia G. | Personal care aide, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Doctible?** From the sales team to the tech support every doctible employee is a pleasure to speak/work with. **What do you dislike about Doctible?** Our patients a lot of the time are not going on to leave a comment with their google review if they even leave the review on google. Once the doctor turned down purchasing more software no one has called to follow up to see how we have been doing with the review generator. **What problems is Doctible solving and how is that benefiting you?** We have created a tremendous amount of online attention via the reviews we have gotten using the software. The practice had less than 5 reviews on google, We now have over 25! ### 14. Ease of use is great, customization is lacking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Doctible?** It’s really easy to send review links out to patients and sends a quick link for even the not so tech savvy users. **What do you dislike about Doctible?** I wish you could save previous contacts and honestly I wish it would publish negative reviews as well so the outcome doesn’t look so swayed. Every business is going to have a few bad reviews. **What problems is Doctible solving and how is that benefiting you?** We used this to try and build up reviews on a certain social media platform that was lacking. ### 15. Doctible is a great tool for getting fast reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Antasia M. | Physical Therapy Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Doctible?** I like the ease and simplistic layout of the site. Sending reviews to patients takes just two clicks, either input their email or cell **What do you dislike about Doctible?** No dislikes, but would be nice to be able to save previously entered contacts **What problems is Doctible solving and how is that benefiting you?** Doctible solves the issues of not being able to bring in consistent reviews ### 16. Helps to boost online presence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Doctible?** When a patient reviews, it automatically directs them to google to leave a google review and rate us as well. For a practice that is trying to have a larger online following and further their reputation through online reviews, this has worked very well. **What do you dislike about Doctible?** Although still in the beginning stages, I have yet to find something that isn't going to be positive for us. **Recommendations to others considering Doctible:** Absolutely give the free trial a chance, you won't be disappointed. **What problems is Doctible solving and how is that benefiting you?** Boosting reviews on certain online platforms to eventually boost patient influx. Directs patients to google, where they otherwise would have never left a review. ### 17. Easy to use, but not as customizable as I'd like. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Doctible?** I love how it automatically redirects people to google when they leave a positive review, as it's difficult to build a google review platform. **What do you dislike about Doctible?** Being able to send custom messages with the texts would be awesome. **What problems is Doctible solving and how is that benefiting you?** Solving patient complaints, building the practice review database on multiple platforms. ### 18. Simple to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Doctible?** We are using the patient review and feedback features. The software is easy to use. The best feature is how it handles poor reviews vs. positive reviews. **What do you dislike about Doctible?** The biggest barrier has been getting my staff to use it. Also, it would help if the automatic sending of texts was more customizable. **What problems is Doctible solving and how is that benefiting you?** It helps us get more positive online reviews. ## Doctible Discussions - [What is Doctible used for?](https://www.g2.com/discussions/what-is-doctible-used-for) - 1 comment - [View Doctible pricing details and edition comparison](https://www.g2.com/products/doctible/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+09%3A30%3A23+-0500&secure%5Bsession_id%5D=08e5059f-51fc-40c0-bb3e-f2b5224fd7a5&secure%5Btoken%5D=2c360215af5363eb73c471999f2c3b0c830e12e72d54ac629239b88e3677c1d1&format=llm_user) ## Doctible Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Operations** - Workflow Management - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration ## Top Doctible Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,942 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)