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CloudRadial

By CloudRadial

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CloudRadial Reviews & Product Details

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CloudRadial Reviews (5)

Reviews

CloudRadial Reviews (5)

4.6
5 reviews
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Michael H.
MH
Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for Organizing Clients, Events, and Quarterly To-Dos"
What do you like best about CloudRadial?

Organization of clients, documenting upcoming events and to-dos for quarterly months Review collected by and hosted on G2.com.

What do you dislike about CloudRadial?

A little difficult to manage adding multiple items in one sitting. Takes a bit of time to get all things into the different sections/. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Useful for integrations"
What do you like best about CloudRadial?

I find it useful because we sync O365 users from clients to our PSA and allows accurate billing Review collected by and hosted on G2.com.

What do you dislike about CloudRadial?

Nothing in particular. My use is only for Billing purposes. Review collected by and hosted on G2.com.

JH
Mid-Market (51-1000 emp.)
"Cloud Radial - Client Services Platform"
What do you like best about CloudRadial?

A comprehensive dashboard of all endpoints, devices, apps, services, security, compliance and beyond! Allows a 360 view of the IT stack. It's a must have for SMB's & Enterprise...especially with limited "human" resources to keep track of everything. It's a great compliment to an Asset DB. Review collected by and hosted on G2.com.

What do you dislike about CloudRadial?

Initially I discovered missing or incorrect data in the portal. I quickly realized that the data comes in via many sources and needs to be verified / updated. It's only as accurate as the source providing it to CloudRadial. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"Amazing client facing product"
What do you like best about CloudRadial?

The ease of access for our clients and improved visibility we give our partners. Review collected by and hosted on G2.com.

What do you dislike about CloudRadial?

No integration with Crewhu, and missing incident response notification features Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Enhances customer experience, QBRs, and ticket processing"
What do you like best about CloudRadial?

There is powerful customization options, but it is also easy to use and get started. You can setup default templates for tickets, budget items, and reports and then customize them per client. Review collected by and hosted on G2.com.

What do you dislike about CloudRadial?

The interface can be a little slow during high loads. We use it for so many things both internal and customer-facing that sometimes the pages take a long time to refresh or publish. Review collected by and hosted on G2.com.

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CloudRadial