CertifID Reviews & Product Details

CertifID is a real estate fraud prevention platform designed to protect every transaction from start to finish. Used by title companies, law firms, lenders, realtors, and buyers and sellers, CertifID verifies identities, validates bank and payoff information, and securely shares wiring instructions to prevent wire fraud. With real estate transactions involving high stakes, multiple participants, and tight deadlines, the risk of fraud is high. CertifID addresses this with an integrated platform that combines verification, secure digital payments, insurance coverage, and dedicated fraud recovery support. Professionals can move money safely, streamline workflows, and respond quickly if fraud occurs. Key capabilities include: • Identity & Business Verification: Confirm buyers, sellers, and organizations using government-issued ID, facial recognition, and proprietary datasets. • PayoffProtect: Verify mortgage payoffs instantly, protecting up to $5 million in direct insurance per file for every payoff verified by CertifID. • Wire Instruction Validation: Tools like Send, Confirm, and Collect eliminate risky manual callbacks and secure sensitive wiring details. • Digital Payments & Insurance Disbursements: Enable secure earnest money deposits. • Workflow Optimization: Seamless integrations with title production software, and automated payoff ordering. Why it matters: Real estate wire fraud is growing, with criminals exploiting weak points in workflows and technology. CertifID stops fraud before it happens, safeguarding billions of dollars in transactions every month and providing peace of mind for both professionals and clients. With nearly $2 billion in fraud prevented and over $100 million recovered for victims, CertifID combines technology, people, and insurance to deliver enterprise-grade protection. Built by real estate professionals and fraud experts, CertifID helps teams work securely without slowing down operations. Whether verifying identities, protecting wire transfers, or recovering funds, CertifID ensures every transaction is safe, traceable, and compliant.

Seller

CertifID

Discussions

CertifID Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katie Stewart

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

CertifID Integrations

(5)

Verified by CertifID

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Samantha K.

VP, Escrow Operations

Mid-Market (51-1000 emp.)

9/28/2026

"Innovative, Easy-to-Use Fraud Prevention with Top-Notch Support"

5/5

What do you like best about CertifID?

CertifID is a leader in fraud prevention and education. Their tools and products are innovative while still being easy to use and understand. The CertifID support team, along with our rep, is always kind, helpful, and resourceful. CertifID’s services are worth every penny for the peace of mind they provide during a real estate transaction. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

There are integration gaps with our TPS. As a Resware user, I’d really like to see additional integration services that align with all CertifID products. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Thank you, Samantha. We’re glad PayoffProtect, Confirm, and Collect help your team stay ahead of fraud, and we’ll pass your kind words on to your rep and our support team. We also hear you on ResWare, and we’ve shared your feedback with our product team as we keep expanding our integrations.

Verified User in Insurance

Small-Business (50 or fewer emp.)

10/6/2026

"CertifID Gives Us Confidence of Fraud Protection and Identity Verification"

5/5

What do you like best about CertifID?

The most helpful thing about using CertifID is that it functions as our fraud protection and identity verification process. When a client completes the CertifID steps and the result comes back as Certified, it gives us confidence that their identity and banking information have been verified and that the transaction is covered by CertifID’s protection.

After we receive that Certified status, our company has the green light to proceed with the wire safely. This added layer of verification is extremely important because it helps protect both our clients and our company from wire fraud and identity theft. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

One downside I occasionally notice with clients who aren’t as comfortable using a computer is that, after they successfully complete the identity verification questions and are prompted to enter their banking information, they’re sometimes unsure which details belong in each field. For instance, when entering investment account information, some clients will type their own name into the field intended for the subsidiary bank or financial institution name. It would be helpful to include clearer, step-by-step guidance or a brief example showing exactly what should be entered in each field, especially for investment accounts. This could reduce confusion and help prevent errors for clients who aren’t as familiar with entering banking information electronically. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

CertifID is helping us address two of the biggest risks in our business: wire fraud and identity fraud. By using CertifID, we can rely on a secure third party to verify our clients’ identities and provide fraud protection throughout the wire process. This gives our company greater confidence that we are sending funds to the verified individual, using verified account information provided by the client. Most importantly, CertifID adds an extra layer of protection against fraudulent transactions and helps protect our company from potential financial loss due to fraud. It also gives our team a consistent verification process to follow, rather than relying solely on information shared by email or other less secure methods. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Thank you for the thoughtful review. We’re glad the CertifID result gives your team the confidence to move funds safely. Your feedback on the banking information fields is really helpful, especially the example of investment accounts, and we’ve shared it with our product team so we can make that step clearer for every client.

Chris C.

Co-Owner

Small-Business (50 or fewer emp.)

7/16/2026

"CertifID’s Excellent Security for Preventing Wire Fraud and Impersonation"

5/5

What do you like best about CertifID?

CertifID is one of the most effective tools available to reduce the risk of wire fraud and seller impersonation. It helps protect everyone involved in the transaction by verifying identities and ensuring funds are sent to the correct recipient. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

Clients often receive multiple CertifID emails requesting different verifications. While the security is excellent, consolidating these requests into fewer communications would reduce confusion and create a smoother experience. Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

CertifID has significantly reduced the risk of wire fraud and seller impersonation by providing a standardized process for verifying identities and validating wire instructions before funds are disbursed. It also gives our staff greater confidence that we're sending proceeds to the correct recipient, helps satisfy underwriter expectations regarding fraud prevention, and provides an additional layer of protection for our clients. Overall, it has improved the security of our closing process while reducing the likelihood of costly fraud losses and post-closing claims. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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We're glad CertifID has given your team more confidence in verifying identities and protecting against wire fraud during closings. We hear you on the multiple verification emails, and we'll pass that feedback along to our product team, thank you for sharing!

Miriam M.

Manager

Small-Business (50 or fewer emp.)

8/12/2026

"User-Friendly Fraud Detection That Auto-Populates Files Effortlessly"

5/5

What do you like best about CertifID?

Fraud detection, very user friendly program all you need to do is upload your payoffs into the system and open an account number for the the file and it populates all the information into the file. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

it is very hard to contact the client and have them respond to the text messages and emails and they do not seem to recognie them when contacted and we need to contact the client to give them a heads up to respond Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Hi Miriam,

Thanks for sharing this, that fax interception story is a wild one, exactly the kind of thing we're trying to catch before it happens. Glad the upload and auto-populate flow is saving you time on files. On the client outreach piece, you're right that it's frustrating when they don't recognize our texts and emails, so we'd love to dig into that with you, we'll have your account manager follow up directly.

Western Abstract & Title Company, I.

Title Examiner

Small-Business (50 or fewer emp.)

6/2/2026

"Top-Notch Protection and a Customer-Friendly App with CertifID"

5/5

What do you like best about CertifID?

CertifID has given us and our customers piece of mind during wire transfers and loan payoffs. The amount of coverage they give us and the expertise of their employees is top notch. They also have a very Customer easy App that walks our clients through it every step of the way. We use ProForm for our software and they are integrated with them in the SoftPro 360 Console, which makes it very easy and fast for Payoffs. The performance of the software has been wonderful, and they are constantly trying to improve all the time. The pricing is very reasonable for the protection, customer service and quality of the overall product. We definitely recommend using CertifID for your business and we will keep using them!! Review collected by and hosted on G2.com.

What do you dislike about CertifID?

We have not come across anything that we dislike about CertifID. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Fraud is all anyone is talking about right now, so we're really glad we can take some of that weight off your plate. Love hearing the SoftPro integration is making payoffs faster for your team. Thanks for the kind words and for trusting us with your closings!

Angela M.

Small-Business (50 or fewer emp.)

10/6/2026

"Trusted Wire Protection with Excellent Support"

5/5

What do you like best about CertifID?

I love CertifID for providing me peace of mind with our wire transactions, knowing that they are secure as long as we use CertifID. I also appreciate that everything fits perfectly within our transactions, and the integration into SoftPro is seamless. The support team is amazing—there's always someone to talk to regardless of what product we need help with. Their training has been great, making the setup easy and efficient, which really stands out for me. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

ID Verification is a tough one for our clients. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Thank you, Angela! We’re glad the SoftPro integration and our support team make your closings easier. We also hear you on identity verification, and we’re always working to make that step simpler for homebuyers and sellers. If anything specific is tripping up your parties, our team would love to help.

Natalie L.

Real Estate Closer

Small-Business (50 or fewer emp.)

10/15/2025

"CertifiD=Peace of Mind"

5/5

What do you like best about CertifID?

This tool is both safe and straightforward to use. You can easily walk your client through the process, and they will understand it, as what you describe matches exactly what they see on their end. It provides peace of mind, knowing that all wire transfers are insured.

Whether we are verifying wire instructions from a payoff statement or sending a wire confirmation for seller instructions, the process remains a simple and seamless step. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

I do not have any dislikes about CertifID at this time. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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We’re so glad CertifID gives you and your clients peace of mind. Payoff statements and seller instructions are two of the most common places funds diversion attempts show up, so it means a lot to hear that verifying both feels simple for your team. We appreciate your trust in us to help protect every closing!

Jonathan P.

President

Small-Business (50 or fewer emp.)

6/12/2026

"Easy to Use, Fast Results, and Real Peace of Mind with CertifID"

5/5

What do you like best about CertifID?

CertifID is easy to use. Data entry is straightforward, and the results come back quickly. The peace of mind from the service, along with the insurance policy behind it, helps us feel safe and secure when sending wires. Without CertifID, I would feel like we’re exposed to wire fraud with no real safety net in place. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

It would be nice if CertifID integrated with Qualia, our real estate software, but I realize Qualia would not allow that. I have no complaints about the software Review collected by and hosted on G2.com.

Response from Katie Stewart of CertifID

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Hi Jonathan!

Thank you for taking the time to share this. Peace of mind when sending funds is exactly what we set out to deliver, so it means a lot to hear it's landing that way for your team. We hear you on Qualia, and we're always listening on integrations. If anything changes there, your CSM will be the first to let you know. Grateful to protect your closings.

Stephanie D.

Head Underwriter

Small-Business (50 or fewer emp.)

9/16/2025

"CertifID takes the stress out of verifying information!"

5/5

What do you like best about CertifID?

I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps protect against fraud which gives me peace of mind. Having this extra layer of security is invaluable in my line of work. I highly recommend CertifID to anyone who needs reliable identity and wire verification. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

It's not instant, but that's fine - I don't mind waiting few hours or even a day to get the information I need. Having peace of mind is worth a small wait! Review collected by and hosted on G2.com.

What problems is CertifID solving and how is that benefiting you?

CertifID solves the risk of wire fraud and identity theft in real estate transactions. By verifying both banking details and personal identification, it eliminates the uncertainty and vulnerability that come with handling large sums of money. For me, it streamlines the process ensuring that funding or payoff wires are accurate and secure. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Hi Stephanie,

Protecting payoffs and confirming identities is core to what we do, so it's really great to hear it's making a difference in your day to day. We appreciate you being patient with the verification process. Getting it right is worth more than getting it fast. Thank you so much for the kind words and the recommendation!

erica a.

Vice President-Settlement Services

Mid-Market (51-1000 emp.)

10/6/2026

"Easy to Implement, Invaluable Fraud Prevention for Secure Transactions"

5/5

What do you like best about CertifID?

CertifID is easy to implement and offers enhanced fraud prevention tools that are invaluable for title companies. Our team uses CertifID for both payoff and bank account verification, helping ensure the security and integrity of every transaction. Review collected by and hosted on G2.com.

What do you dislike about CertifID?

The only downside has been Out of Country participants. That has since been remedied. Review collected by and hosted on G2.com.

Response from Michelle Artreche of CertifID

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Thank you, Erica. We’re glad payoff and bank account verification are helping your team protect every closing. We’re also happy to hear the out-of-country participant issue has been resolved, and we appreciate your patience while we worked through it.