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CertifID

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133 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2017
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CertifID Reviews

Review Filters
Profile Name
Star Rating
119
12
2
0
0
ES
Emily S.
01/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

CertifID is user friendly, secure, and consistent.

I have come to really like and appreciate the customer service with CertifID. When a client has an issue using the program, I can easily chat with a representative to figure out this issue--most of the time I have an answer within 5 minutes or less.
Selina W.
SW
Selina W.
12/24/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Outstanding Support Team Makes All the Difference

Thei support staff to guide us through any issues we may have.
JP
Janeska P.
12/22/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simplifies ID Verification with Exceptional Support

I love the ease of requesting payoffs through CertifID, as they assist with follow-ups and ensure the payoff information is legitimate. I appreciate their customer service and having a dedicated person to contact with questions, making it easier as I get familiar with the representative and don't have to start over explaining issues each time. The process for ID verification is very simple for our clients, and even when they encounter issues, I can walk them through it over the phone. Compared to the previous process we used, this one is much better. Even if a glitch occurs with CertifID, they sort it out quickly when contacted. The initial setup of CertifID was easy, and I would rate my likelihood of recommending it as a 10 out of 10.

About

Contact

HQ Location:
Austin, US

Social

@CertifID

What is CertifID?

CertifID is a cybersecurity company that specializes in protecting real estate transactions from wire fraud. Their platform provides secure identity verification and fraud protection solutions, ensuring that sensitive information and funds are safeguarded during the closing process. With a focus on the real estate industry, CertifID aims to enhance trust and security for all parties involved in property transactions. For more information, visit their website at https://certifid.com.

Details

Year Founded
2017