# cashfree Reviews **Vendor:** hbjmn **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.5/5.0 **Total Reviews:** 21 ## About cashfree Powerful and scalable payment platform designed for your business needs - collect payments, send payouts, manage international payments, and do more. Cashfree Payments is built for all types of businesses ranging from startups to enterprises to accept payments on the website, mobile app, or other channels like Whatsapp, social media, etc. 1,00,000+ merchants and leading brands like IRCTC, Nykaa, BigBasket, Cred, and many more trust Cashfree Payments for payment processing. ## cashfree Pros & Cons **What users like:** - Users appreciate the **prompt response time** of Cashfree, ensuring quick resolutions and seamless integration. (3 reviews) - Users value the **clear separation and seamless integration** of Cashfree APIs, enhancing their digital experience efficiently. (2 reviews) - Users value the **prompt customer support** from Cashfree, experiencing instant replies and quick query resolutions. (2 reviews) - Users commend the **easy integrations** of Cashfree, enabling quick implementation of services like KYC and payments. (2 reviews) - Users appreciate the **seamless integrations** offered by Cashfree, enabling quick and efficient implementation of various services. (2 reviews) - Users value the **ease of onboarding** with Cashfree, enjoying seamless integration and prompt support throughout their journey. (2 reviews) - Users value the **speedy settlements** provided by Cashfree, enhancing their overall payment experience. (2 reviews) - Time-saving (2 reviews) - Users value the **seamless documentation** of Cashfree, facilitating quick integration and reliable performance over three years. (1 reviews) - Users value the **ease of onboarding** with Cashfree, along with timely settlements and prompt support services. (1 reviews) **What users dislike:** - Users express frustration with Cashfree's **poor customer support** , citing slow responses and inadequate assistance for urgent issues. (2 reviews) - Users express frustration with **account blocking** , facing unexpected freezes and complications in resolving urgent issues with support. (1 reviews) - Users find **complex implementation** of Cashfree confusing due to numerous conditions, affecting overall usability. (1 reviews) - Users find the **complexity** of Cashfree due to excessive conditions confusing and challenging to navigate. (1 reviews) - Users often face **delays in process** due to slow customer support and unexpected account restrictions that hinder transactions. (1 reviews) - Inefficiency (1 reviews) - Outdated Technology (1 reviews) - Payment Delays (1 reviews) - Poor Documentation (1 reviews) - Service Reliability (1 reviews) ## cashfree Reviews ### 1. Fast Onboarding and Reliable UPI Success Rates for Our Startup **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth P. | Founder and Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about cashfree?** The best part about Cashfree is how incredibly fast we were able to go live. We literally started accepting payments the same day we signed up, which is rare for Indian gateways. The documentation is very clear, making it simple for our small team to integrate without needing a massive dev setup. The dashboard is advanced with a very clean UI. **What do you dislike about cashfree?** Some of the advanced reporting filters took a little time for our finance team to get used to, but the dedicated account manager helped us navigate it quickly. **What problems is cashfree solving and how is that benefiting you?** We were losing a lot of revenue due to UPI failures with our previous provider. Cashfree’s Al-powered checkout has significantly improved our conversion rates and reduced payment drops. It also handles our Shopify integration perfectly, which has helped us manage COD and RTO issues much more effectively. ### 2. Developer-Friendly Docs **Rating:** 4.0/5.0 stars **Reviewed by:** Aradhya I. | Juniour Deputy Cultural Sretary, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about cashfree?** The self-serve flow is a game-changer. We were able to get our credentials and start testing in the sandbox immediately without waiting for a sales call. The documentation is very clear, especially the sections on webhooks and SDKs, which made the technical side of things move much faster than expected. **What do you dislike about cashfree?** The mobile app for the dashboard could use a few more features for on-the-go tracking, but for desktop use, it is perfect for our reconciliation needs. **What problems is cashfree solving and how is that benefiting you?** We needed a way to collect in 100+ currencies without setting up multiple foreign entities. Cashfree solved this by allowing us to collect globally and settle directly in INR. It has completely streamlined our international SaaS billing. ### 3. Instant Payouts and Fast Settlements at Unbeatable Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh D. M. | Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about cashfree?** Cashfree distinguishes itself with its instant payout engine, enabling users to send bulk payments and process refunds to any bank account or wallet at any time, including on bank holidays. What I appreciate most is its consistently high success rates and extremely fast settlement cycles, which help businesses manage their cash flow more effectively. Additionally, the transaction fees are among the lowest in India. **What do you dislike about cashfree?** Although Cashfree offers robust features, users commonly express frustration with its customer support responsiveness and the stability of their accounts. Many have experienced delays in receiving assistance, noting the absence of direct phone support, which complicates the resolution of urgent technical issues or payment disputes. Additionally, merchants often mention unexpected account freezes or transaction restrictions, such as the ₹50k 'partial approval' limit, as well as the required six-month waiting period for international payments. **What problems is cashfree solving and how is that benefiting you?** Cashfree addresses the major challenges of fragmented payment processes and delayed cash flow by offering a single platform for both receiving and sending funds. This unified approach streamlines operations and helps businesses manage their finances more efficiently. One significant advantage is the elimination of payout delays. With its automated payout engine, Cashfree removes the need for manual, error-prone bank transfers, enabling you to pay thousands of vendors or employees instantly at any time, including on bank holidays. Additionally, Cashfree enhances both conversion rates and liquidity. By supporting over 180 payment methods and providing "Instant Settlements"—which give you access to funds within 15 minutes—it helps prevent customer drop-off at checkout and ensures you have immediate capital available to reinvest in your business. ### 4. Best Developer-Friendly Gateway for High-Volume Scaling **Rating:** 5.0/5.0 stars **Reviewed by:** Varad C. | Business and Strategy Team, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about cashfree?** As a developer, I love the Discord-based support. Whenever we had a technical query during the integration of their Payouts API, the engineers were actually responsive. It feels like a platform built by builders for builders. The DevStudio documentation is use-case driven and very easy to follow. **What do you dislike about cashfree?** The initial setup for webhooks required a bit of trial and error to get the signatures right, but the support documentation eventually guided us through it. **What problems is cashfree solving and how is that benefiting you?** We needed a gateway that could handle our peak sale volumes without lagging. Cashfree has been incredibly stable, handling thousands of concurrent transactions during our flash sales without any downtime or success rate drops. ### 5. Stable, Reliable Payments That Scale Smoothly **Rating:** 4.5/5.0 stars **Reviewed by:** Sakshi G. | Clients Service Exceutive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about cashfree?** The platform is very stable and reliable. Even during high-traffic events with sudden spikes in transactions, Cashfree handles everything smoothly without any lag or downtime. It feels like a set it and forget it solution that grows with your business. It also gives peace of mind that payments will run without issues. **What do you dislike about cashfree?** The KYC process requires a few documents upfront, but once that is cleared, the actual "go-live" happens almost the same day. **What problems is cashfree solving and how is that benefiting you?** It has simplified our global expansion. We can now collect payments in over 180 currencies while receiving settlements locally, which saved us from having to set up a completely new payment stack for international users. ### 6. Seamless Integration and Excellent Shopify Support **Rating:** 5.0/5.0 stars **Reviewed by:** Vedant G. | Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about cashfree?** The self-serve flow is a game-changer. We were able to get our credentials and start testing in the sandbox immediately without waiting for a sales call. The documentation is very clear, especially the sections on webhooks and SDKs, which made the technical side of things move much faster than expected. **What do you dislike about cashfree?** The activation is dependent on having a live website - might be due to regulatory prudence. **What problems is cashfree solving and how is that benefiting you?** We were struggling with high RTO (Return to Origin) rates on our Shopify store. Cashfree’s specific tools for e-commerce have helped us manage COD orders better and verify customers upfront. Our payment success rates for UPI have also stabilized significantly. ### 7. SDK Documentation Needs Improvement, TypeScript Support Lacking **Rating:** 2.0/5.0 stars **Reviewed by:** Rehman T. | Full Stack Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about cashfree?** They offer a clear separation for each service APIs they provide, such as payout, payment gateway, and KYC. These services are available with support for popular programming languages like Node.js, Python, and Java. **What do you dislike about cashfree?** The SDK documentation is not just poorly written, but it is also out of date and does not provide sufficient support for TypeScript. Developer Support Team do not respond promptly in case you face technical issue in any service implementation, they ask for appointment booking for next day or in future date. **What problems is cashfree solving and how is that benefiting you?** Their payment gateway helps marketplaces handle payments smoothly. You get a bunch of useful KYC APIs: verify bank accounts, driver's licenses, Aadhaar, and UPI (via penny drop). And the best part? Their prices are lower than others, such as Razorpay. ### 8. Best platform with multiple API services and payment gateway product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about cashfree?** Integration was very seamless and easy, able to integrate in our system quickly, we use it's one of API service for user KYC verification for our user onboarding journey. We been using this more 3 yrs in our digital journey. Best part is it very authentic and secure and gives accurate information with no delay in api response. **What do you dislike about cashfree?** So i can't see any negative thing in cashfree service, they are doing well. as we are using since a long time in our digital journey. **What problems is cashfree solving and how is that benefiting you?** As a business entity Cashfree helping us to onboard only genuine users to start business with us as a partner. we can easily do their Pan verification and bank verification to mitigate the fraud. We have integrated it's api in our insurance and auto loan journey to verify the customer details. ### 9. Great Onboarding and Support, but International Payments Restriction is a Drawback **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about cashfree?** Ease of Onboarding, Timely Settlement, and Prompt support **What do you dislike about cashfree?** International payments require 6 month operating period. **What problems is cashfree solving and how is that benefiting you?** I can take help of cashfree in creating direct payments in addition to normal payment services. ### 10. Its a good app for collection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about cashfree?** Cashfree gives us instant replies and resloves queries instantly **What do you dislike about cashfree?** Cashfree has too many conditions and its confusing at times **What problems is cashfree solving and how is that benefiting you?** It is our payment gateway it helps us to collect money ### 11. An affordable payment gateway - Charges 0% for UPI transactions. **Rating:** 5.0/5.0 stars **Reviewed by:** Itishree M. | CO -FOUNDER AT PRIDE ODISHA FEMININE PRODUCTS , Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about cashfree?** The pros are as follows - - It charges 0% on UPI transactions. - It takes only 2 days to transfer the money to your wallet. - A very trustworthy platform. - The support is very responsive. - The setup takes very less time. **What do you dislike about cashfree?** The cons are as follows - - For few payment methods one might require a GST no. - When one opens the website a annoying support pop up comes up. - Charges around 4-5% on Amex cards. **What problems is cashfree solving and how is that benefiting you?** We required a payments solution for our website to accept online payments and Cashfree was fit for it in all terms as it provided settlements in just 2 days which is best in the industry, it took 0% commission on UPI transactions and also that it's UI was way simpler than its competitors. ### 12. Best & Fantastic Payment Gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Aman K. | Sales Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about cashfree?** The best part of Cashfree is integrating all significant platforms like Amazon Pay, Google Pa, Ola Money and many more. Also, it's the first platform to instant refund if something happens. **What do you dislike about cashfree?** In my opinion, nothing is disliked in Cash-free payment. **What problems is cashfree solving and how is that benefiting you?** Cashfree is a secure payment gateway, and it is very easy to integrate into other platforms. Also, the sales service support is excellent. I always recommend Cashfree for payment transactions. ### 13. Cashfree an awesome Payment Gateway which helps to do transactions seamlessly. **Rating:** 4.5/5.0 stars **Reviewed by:** Madhav Z. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about cashfree?** Cashfree has both development and live keys, so we can easily switch between them. It has one of the best payment options starting from debit and credit cards, Internet banking, UPI and many more. Cashfree also has a spotless User Interface that is easy to use. And the amount also gets settled instantly. **What do you dislike about cashfree?** The support team in Cashfree needs to work a bit. Else it is fantastic. **What problems is cashfree solving and how is that benefiting you?** Using cashfree we can now integrate our client's applications very quickly with a safe and secure, beautiful user interface that attracts users. It contains lots of payment modes which makes it more robust. ### 14. Best Payment Gateway in the current industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish A. | Sales Head, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2023 **What do you like best about cashfree?** The Best Part of Cashfree payment is 0% UPI transaction from the customer's point of view. Also, for Organization is easy to integrate through API and very early to settle the payment. **What do you dislike about cashfree?** All the things is good in cashfree payment company. **What problems is cashfree solving and how is that benefiting you?** The main problem is solving is to settle the amount is very quickly and 0% transaction charge on UPI Payment. Also its a very secure transaction. ### 15. Great payment product for new age ecommerce business **Rating:** 4.0/5.0 stars **Reviewed by:** Nisith B. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about cashfree?** Easy integration and simplicity of the product. **What do you dislike about cashfree?** Nothing as such, for me this is a great product. **What problems is cashfree solving and how is that benefiting you?** It's solving the payment gateway problem with easy payment acceptance and quick settlements. ### 16. Quickly growing Payment Gateway & Neobanking product. **Rating:** 4.5/5.0 stars **Reviewed by:** Prashanth G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about cashfree?** 1. Processing payouts to the merchants is frictionless 2. API documentation is good and still has room for improvement. 3. Have a wide range of payment acceptance solutions that can fit any financial or non-financial organisation with neat UI. **What do you dislike about cashfree?** 1. Payment Gateway seems underdeveloped as a few features(Auth) don't work as intended. 2. Support team often delays the response & their SLA causes hindrance to the clients. 3. Onboarding & platform walkthrough isn't there that can educate first-time users. 4. Pricing is expensive too. **What problems is cashfree solving and how is that benefiting you?** We are using CashFreee payments to process payout to our vendors & they execute it very well. They offer a wide range of financial services that can help any payments product easily. Recommended for any financial or non-financial organisation. ### 17. GOOD OPTION FOR PAYMENT GATEWAY **Rating:** 3.0/5.0 stars **Reviewed by:** AKASH B. | DIRECTOR, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about cashfree?** CASH FREE IS GOOD PAYMENT GATEWAY FOR SMALL SIZED FIRMS. **What do you dislike about cashfree?** THE CHARGES VERIFICATION PROCEDURE IS NOT UP TO MARK. **What problems is cashfree solving and how is that benefiting you?** Provide solution to accept paymetns via Cards , UPI and Net banking. ### 18. The Best Payment Gateway in India! **Rating:** 4.0/5.0 stars **Reviewed by:** Dinakar P. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about cashfree?** What should I start with? I have had a great experience with Cashfree. Cashfree is the only payment gateway I'm using right now. Their services are far better than other payment gateways competitors in India. They have processed more than $1 Billion in the past financial year. I've been using Cashfree for the past six and a half months, and their services are pretty good. **What do you dislike about cashfree?** Downsides like below average customer support, late responses. Above-average User Interface dashboard. T+2 days settlements (Transaction Day + 2 additional business days). **Recommendations to others considering cashfree:** Go with Cashfree if you are in India or from India. Trust me. You will have a great experience. **What problems is cashfree solving and how is that benefiting you?** They have excellent features like - Multiple payment methods. Cashfree allows payment methods like - Credit/Debit Cards, Wallets, Netbanking, UPI/VPA, EMI, PayLater. Extra addon features like Subscriptions, Auto Collect, ID Validations. Cashfree also allows us to create Payment links, Payment Forms, Customizable Payment Gateway according to our website/company standards. Cashfree assigns a manager to every user, so that if any issues occur in the future, the user can directly contact the account/user manager. They extend their support to CMS like WordPress, Prestashop and more. One of the great advantages is that documentation is well documented. ### 19. cashfree is one of the smart payment gateway first time I used for **Rating:** 4.5/5.0 stars **Reviewed by:** Haradhan D. | WEB Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2022 **What do you like best about cashfree?** With minimum documentation, we easily take a payment gateway from cash-free. It's a popular trusted and most reliable way to accept money via various ways like debit cards, credit cards,s, and UPI. Settlement and another process were super simple overall everything I really like about cash-free. . **What do you dislike about cashfree?** cashfree is the most reliable solution for small and medium online businesses currently it's powering our website payment processing properly without any single dispute that's why I never dislike cashfree. **Recommendations to others considering cashfree:** If you founder of your won business or if you finding best and most reliable payment processing online solution I always recommended you to use cash-free just because it's provided us API and also documentation also never charge any maintenance charge they only take little bit amount of transaction chare which percentage was lower then others operator. If you want to go with my opinion you choose this gateway but please clear when you join this platform try to discuss transaction charges with the team cashfree. **What problems is cashfree solving and how is that benefiting you?** Maximum users are never purchasing products and services if their payment processing system was not good. Everybody always finds their most preferable payments option that's why when we use cashfree gateway all payment gateway added means we are ready to collect payment from various different way. ### 20. Best payment integration platform **Rating:** 4.5/5.0 stars **Reviewed by:** Siddharth K. | Manager Labs Network & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about cashfree?** Amazing payment integration platform for all businesses, way better than using any corporate net banking, proper data is maintained and easy to configure with all accounts. **What do you dislike about cashfree?** The API integration can be improved, and the dashboard can also be better in many ways, to make it easy to navigate all across different accounts and process payments. **What problems is cashfree solving and how is that benefiting you?** It helps to spread across the payment process all across the company and also for payment gateway integration it's quite useful and easy to track all the transactions ### 21. Easy Integration with many Options **Rating:** 5.0/5.0 stars **Reviewed by:** Sabu J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about cashfree?** Many Payment Options(domestic and international) which can be easily integrated. Easy approval process. **What do you dislike about cashfree?** Mobile App only have minimal features comparing it with Web App(they are still developing it) . **What problems is cashfree solving and how is that benefiting you?** Payment gateway for Online E-commerce store. ## cashfree Discussions - [How is Cashfree different from Razorpay?](https://www.g2.com/discussions/how-is-cashfree-different-from-razorpay) - 1 comment - [View cashfree pricing details and edition comparison](https://www.g2.com/products/cashfree/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+09%3A01%3A17+-0500&secure%5Bsession_id%5D=4112d818-7c50-4869-85d7-f2c42bfc168f&secure%5Btoken%5D=ad455d5b4354d7faff80579aa39787da54c9c375e36c710c458e8a493512c8c8&format=llm_user) ## cashfree Integrations - [Node.js](https://www.g2.com/products/node-js/reviews) ## cashfree Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top cashfree Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,692 reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (446 reviews) - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews)