Having used the platform for booking management, this reviewer finds the layout very user-friendly and the drag-and-drop feature simplifies site arrangements. The dynamic pricing feature, though, can lead to confusion among customers booking together.
View Full ReviewCampspot has truly been a game-changer for our campground! The reservation system is simple, convenient, and makes daily operations so much easier. Whenever I have questions, the support team is quick to respond, incredibly friendly, and always takes the time to walk me through the process so I can confidently handle it myself next time. They’re patient and genuinely helpful.
The Point of Sale feature has streamlined our Camp Store operations, and the utility portion is fantastic—I can easily enter electric and propane usage for our seasonal guests, and the system automatically creates and sends invoices. It couldn’t be simpler!
I also appreciate the marketing services offered at such a reasonable cost, and the new integration with Spot2Nite has already brought us a steady stream of new reservations.
Also the Reporting functionality is wonderful! To be able to see at a glance at any moment our income from the reservations and camp store is very helpful. To be able to break down the income per site/rental is helpful in determining our financial strategies going forward for the following season.
Overall, Campspot is a one-stop shop that makes running our campground easier, more efficient, and more enjoyable. Review collected by and hosted on G2.com.
I love Campspot software and the folks supporting it. Review collected by and hosted on G2.com.
Hi Lisa S - thanks so much for your review! We're glad you're enjoying running your campground on Campspot and appreciate you taking the time to share your experience with such detail.
Let us know if there's anything else we can do to help!
Campspot listens to customer feedback, implements, and constantly improves. The analytics is robust and the user experience is good. Review collected by and hosted on G2.com.
I get customer complaints that it's difficult to enter promo codes. Sometimes the help line can be hit or miss, although it's 80% good. Review collected by and hosted on G2.com.
The overall platform as a whole has great features. The ease of booking is nice, online guest portal is nice. The ongoing updates and feedback concerns from the company are helpful Review collected by and hosted on G2.com.
There are some basic features that are not available through CS that one would think would be. Improving one on one guest contact one be amazing. Review collected by and hosted on G2.com.
Campspot is a great system that is easy to learn for your employees. They have great customer service to help you when you have issues Review collected by and hosted on G2.com.
They do need to figure out how to make it visible for number of children and pets to be added Review collected by and hosted on G2.com.
Great online booking for our Campground. Helpful videos available if we need to learn something new with the system. We also like the campspot certifications available online for our employees. Review collected by and hosted on G2.com.
Group reservations could use some changes. Review collected by and hosted on G2.com.
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Is Campspot built for a single campground, multi-park groups, or both?
Does Campspot help increase revenue, or is it just operational software?
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