--- title: 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Reviews meta_title: '365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 58 scale: '5' date_modified: '2026-08-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Reviews **Vendor:** Hornetsecurity **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.8/5.0 **Total Reviews:** 58 ## About 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) is a monthly subscription program enabling Managed Service Providers, IT resellers and IT consultants to provide backup and recovery services for Microsoft/Office 365 mailboxes, Teams, files stored within OneDrive and SharePoint, and Windows-based endpoints. MSPs can easily take backups and manage them through a convenient, multi-tenant, cloud-based console. M365 backups are automatically saved to a secure data center. No contracts or upfront costs apply: MSPs simply pay per user, per month. One monthly fee includes backup, unlimited M365 backups storage, management console and 24/7 support. MSPs can set their own price and earn recurring revenue. (See also: 11 Critical Reasons Why You Need Backup for Office 365 at https://www.altaro.com/office-365-backup/why-backup.php) ## 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Reviews ### 1. Office 365 backup is easy to setup and manage. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** How easy it is to setup it up, and how easy it is to manage. **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** Right now we have not found any problems **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** It gives an easy overview of all your O365 backups. And an easy interface to manage all backups and restores. ### 2. One of the best Backup Products around. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** The UI and interface is so easy to use. It's intutive and you don't seem to be searching. **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** The costs are higher than comparable products **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** Sleeping better at night knowing that our data is backed up. ### 3. simple and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Mickael d. | IT director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** quick to set up and no storage limit so easy to sell **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** there are 2 types of license. One would be even simpler **Recommendations to others considering 365 Total Backup (formerly Altaro Office 365 Backup for MSPs):** try it **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** securing emails in the event of accidental or malicious deletion ### 4. Great solution for Office365 backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** functionality, cloud portal, clever solution **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** recovery one email is complicated .. you have to download whole mailbox **Recommendations to others considering 365 Total Backup (formerly Altaro Office 365 Backup for MSPs):** grab it :) it's good **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** nothing **Official Response from Angelica Micallef Trigona:** > Thank you for your review. We appreciate your feedback. We wanted to clarify that you can choose whether to restore a full mailbox or to granularly restore selected mail items. Through our granular restore wizard, you can also restore files within OneDrive and SharePoint Document Libraries. ### 5. The complete solution for backing up Office 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** Extremly easy setup. From start to finish, we are taking minutes. Recovering of single items is done within a heartbeat. Export of .pst is one click away. If there are problems with backing up a mailbox, a notification is sent directly to us. **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** None that I can think of at the moment. Everything has been working flawlessly for us. **Recommendations to others considering 365 Total Backup (formerly Altaro Office 365 Backup for MSPs):** Altaro backup for Office 365 is not a bad choice. Good GUI what makes the overview awesome. Super easy set up **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** Problems with manual backup of mailboxes when a employee leaves i a no-brainer. Backup of Sharepoint/OneDrive and recovery of deleted items is valued. All employees will, sooner or later delete data, even intentially, so backup is a must for all our Sharepoint-users. ### 6. Simple, Reliable and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** I love the fact we were able to just set it up and forget about it, as new mailboxes are added in Office 365 they are automatically included in the backups, restoring someones mailbox has been easy and fast, pricing is right in the sweet spot. **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** I honestly haven't ran into any issues to dislike. **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** Office 365's lack of backup availability is highly annoying, having Altaro's Office 365 Backup has been a lifesaver for our clients. ### 7. Best Backup for Office365 **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | IT System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** easy handling and configuration. Interface very Good **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** There is actually nothing that bothers you. A TEAMS backup would be great. Hopefully this will come soon **Recommendations to others considering 365 Total Backup (formerly Altaro Office 365 Backup for MSPs):** Easy to use and install **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** We have finally found a central solution for our customers that is wonderful to administrate ### 8. A very simple and efficient backup solution for Office365 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2020 **What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** The very clear dashboard enables a very quick configuration and administration of the backups **What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?** to date we have found no disadvantages.. **What problems is 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) solving and how is that benefiting you?** It makes our daily work with Office365 easier and enables us to create a perfect backup for our customers ## 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Discussions - [Does Altaro backup Microsoft Teams](https://www.g2.com/discussions/32243-does-altaro-backup-microsoft-teams) - 2 comments, 1 upvote - [View 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) pricing details and edition comparison](https://www.g2.com/products/365-total-backup-formerly-altaro-office-365-backup-for-msps/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+06%3A36%3A30+-0500&secure%5Bsession_id%5D=a23ea53d-9f31-4a64-8489-73bf4da839dc&secure%5Btoken%5D=ba4ce47aa6d3effd88332697804496f42036b1c5e723d8388c25165a0c02c386&format=llm_user) ## 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models - VM Backup **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring - Data Recovery - Automatic Backup - Differential Backup - Incremental Backup - Data Storage Management - Secure Data Storage - Real-Time Monitoring - Remote Access & Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Compatibility ** - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication - Ransomware Protection - SSL Security **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - File Transfer - Third-Party Integrations **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Data Loss Prevention - Bare-Metal Restore - Compliance Tracking - Data Replication - Two-Factor Authentication - Drag & Drop - Compression - Single Sign On - Activity Dashboard - Duplicate Detection - Remote Monitoring & Management - Multi-OS - Backup Scheduling - Backup Log - Alerts/Escalation - File Management - Encryption - Sensitive Data Identification - Data Retention Management - Search/Filter - Data Synchronization - Reporting & Statistics - Version Control - Data Capture and Transfer - Data Migration - Archiving & Retention - Workflow Management - Generative AI - Access Controls/Permissions - Policy Management - Multiple Format Support - Real-Time Reporting - API - Data Visualization - AI Copilot **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top 365 Total Backup (formerly Altaro Office 365 Backup for MSPs) Alternatives - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,374 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews)