---
title: 17TRACK Reviews
meta_title: '17TRACK Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 17TRACK works for a business like yours.
date_modified: '2026-09-28'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# 17TRACK Reviews
**Vendor:** 17TRACK  
**Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)
## About 17TRACK
The 17TRACK Shopify app is a comprehensive package tracking solution. Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products. Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment.






- [View 17TRACK pricing details and edition comparison](https://www.g2.com/products/17track/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+13%3A13%3A49+-0500&secure%5Bsession_id%5D=0fa7f5b8-20c2-46d8-97f0-e050439246b4&secure%5Btoken%5D=3e72ff979a240cee7cfca59869518e1bb0830314112cc611117b6ac25f07e671&format=llm_user)

## 17TRACK Features
**Agentic AI - E-Commerce Tools**
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Additional Functionality**
- Ad hoc Reporting
- Event Logs
- Access Controls/Permissions
- AI Copilot
- Workflow Management
- Debit/Credit Card Processing
- Root Cause Analysis
- Conditional Logic
- Generative AI
- Search/Filter
- Response Management
- Prioritization
- Dispute Management
- Custom Fraud Rules
- Real-time Alerts
- Evidence Management
- Rate of Return Analysis
- Case Management
- API
- Task Management
- Transaction Monitoring
- Activity Dashboard
- Payment Tracking
- Payment Fraud Prevention
- Customizable Templates
- Refund Management
- Data Synchronization
- Business Process Automation
- Risk Scoring
- Predictive Analytics
- Chargeback Tracking
- AML Compliance
- Financial Transaction Approval
- Third-Party Integrations
- Source Tracking
- AI/Machine Learning
- Claims Tracking
- Real-Time Reporting

## Top 17TRACK Alternatives
  - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,898 reviews)
  - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (894 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (624 reviews)