---
title: '008 Agent Reviews'
meta_title: '008 Agent Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 008 Agent works for a business like yours.
date_modified: '2026-10-03'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# 008 Agent Reviews
**Vendor:** 008 TECHNOLOGIES  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About 008 Agent
008 Agent is a platform for building AI agents that work like human agents — on the phone and on messaging. AI Voice Agents. Built voice-first, powered by proprietary Voice-to-Voice models for the best balance of reasoning, capability and ultra-low latency — agents interrupt themselves the moment the user speaks, like a real conversation. Agents register as a standard SIP extension of your existing phone system: no dedicated trunk required. They transfer calls (with or without context) to humans or other AI agents, place calls on hold while checking your CRM, and hang up — the full call flow. 50+ languages with native-accent voices from a single base voice. No limit on concurrent channels or simultaneous agents. 008Q speech analytics API extracts structured data from call recordings via custom JSON schemas (agent scoring, lead quality, compliance checks). Usage-based: per-minute billing in 6-second increments. 008 Engage — WhatsApp & messaging agents. AI agents for WhatsApp, Messenger, Instagram DM and comments, and webchat. Fully agentic — no menu bots: agents manage conversations end to end, create and update tickets, and sell. Knowledge-grounded (RAG) on your business data. Outbound campaigns with template flows, behavior branches (responded/read/delivered), dynamic audiences and re-engagement. Integrates with HubSpot, Salesforce, Zendesk, Pipedrive and Zoho. Usage-based on tokens; WhatsApp outbound per message. Explicit agent-handoff step available in every flow. Backed by 25+ years of the Astroline Group as a voice carrier and operator.






- [View 008 Agent pricing details and edition comparison](https://www.g2.com/products/008-agent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+20%3A57%3A26+-0500&secure%5Bsession_id%5D=4e4c6d1b-de83-4a58-9d6c-8c3aeac50e1f&secure%5Btoken%5D=313212d3cd96fdc9a64c48c7c8163dccfd16f0fd067e313b9fed2c18d3c41c50&format=llm_user)

## 008 Agent Features
**Customer Support**
- Text
- Speech
- Knowledge Base
- Knowledge Base Management

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing
- Customizable Templates

**Artificial Intelligence**
- Learning
- Language
- Conversational AI
- Generative AI

**Additional Functionality**
- Workflow Management
- Interaction Tracking
- Alerts/Notifications
- Single Sign On
- Self Service Portal
- Real-Time Analytics
- Customer Database
- Client Portal
- Inventory Management
- Tagging
- Configurable Workflow
- Customer History
- Surveys & Feedback
- Support Ticket Management
- Service Level Agreement (SLA) Management
- Widgets
- Search/Filter
- Chatbot
- Email Templates
- Activity Tracking
- Feedback Management
- Real-Time Data
- API
- Reporting/Analytics
- Event Triggered Actions
- Website Integration
- Help Desk Management
- Call Center Management
- Queue Management
- SSL Security
- Social Media Integration
- CRM
- Chat/Messaging
- Live Chat
- AI Copilot
- Customizable Reports
- Email Management
- Customizable Branding
- Reporting & Statistics
- Real-Time Notifications
- Access Controls/Permissions
- Customizable Forms
- Customer Communication
- Activity Dashboard
- Third-Party Integrations
- Customizable Fields
- Multi-Channel Communication
- Application Management
- Communication Management
- Role-Based Permissions

## Top 008 Agent Alternatives
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