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Dialpad

Dialpad

Solution :

Modern communications with AI you can act on

Modern communications with AI you can act on

Bring calls and meetings together with AI recaps and insights that help teams move faster and stay aligned.

Bring calls and meetings together with AI recaps and insights that help teams move faster and stay aligned.

Key Capabilities

Support daily work with calling, messaging, and meetings, plus collaboration tools like screen sharing and live chat to keep teams aligned.

Key Capabilities

Support daily work with calling, messaging, and meetings, plus collaboration tools like screen sharing and live chat to keep teams aligned.

Hand Raising
Screen Sharing
Presentations
Whiteboarding
Live Chat
Desk-to-Desk Calls
Phone Calls
Video Calls
Instant Messaging
Screen Sharing
Record Calls
Generate Location
Call Types
Click-to-Call
Auto Dialer
Scheduling
Recording
Participant Permissions
One-Click Join

Products in This Solution

Unify calling, meetings, and contact center workflows with built-in AI recaps and conversation insights in Dialpad.

Products in This Solution

Unify calling, meetings, and contact center workflows with built-in AI recaps and conversation insights in Dialpad.

What customers say on G2

What customers say on G2

"The Ai transcript functionality, when I take multiple back-to-back calls, I don't often have time to put together detailed notes. The transcript feature helps a lot with recalling the context and nature of the conversation"

AN
.

"I like the good AI recording recaps, which helped us recall contentious conversations for later review."

Robert H.
RH
Robert H.

Technical Support Tech

11-50 employees

"What I like best about Dialpad is that it brings all communication tools—calls, messages, and video meetings—into one platform."

Rodeo Isaac D.
RD
Rodeo Isaac D.

Owner

11-50 employees

"Dialpad is a simple-to-use VOIP client with great AI tools for recapping and summarizing meetings."

Jed Y.
JY
Human Resources Manager at 51-200 employees Company

Human Resources Manager

51-200 employees

"It allows me to communicate through calls, texts, SMS, or chat. It’s easy to use, and I really like the AI transcription during calls especially when it’s difficult to understand the customer because it helps me get the gist"

Jireh E.
JE
Jireh E.

Customer Service Representative

51-200 employees

"We use dialpad in conjunction with Salesforce. It saves our reps so much time because they can immediately call their leads and their notes/call recordings are instantly attached"

Jennifer D.
JD
Jennifer D.

Salesforce Specialist and Reporting Analyst

11-50 employees