Sercante is a global Salesforce consulting firm dedicated to empowering marketing and sales teams to achieve exceptional success on the Salesforce platform. Established in 2017, Sercante specializes in delivering strategic solutions that streamline processes, enhance customer engagement, and drive meaningful business outcomes. With a team of multi-cloud certified consultants spanning 10 time zones, Sercante offers a strategy-first approach to consulting, ensuring clients receive tailored solutions that align with their unique business objectives.
Key Features and Functionality:
- Multi-Cloud Expertise: Sercante's consultants hold certifications across various Salesforce products, including Salesforce CRM, Marketing Cloud Account Engagement, Marketing Cloud Engagement, Marketing Cloud Growth Edition, Marketing Cloud Intelligence, Data Cloud, CRM Analytics, and Nonprofit Success Pack.
- Comprehensive Services: The firm offers a wide range of services, such as implementations, managed services, complex process integrations, and custom third-party API integrations, catering to businesses of all sizes and industries.
- Custom Solutions: Through Sercante Labs, the company develops customized Salesforce apps and solutions designed to create seamless digital experiences and address specific client challenges.
Primary Value and Solutions Provided:
Sercante's primary value lies in its ability to transform complex business processes into streamlined, efficient workflows on the Salesforce platform. By focusing on strategy before technology, Sercante ensures that clients not only implement the right tools but also develop the necessary processes and skills to maximize their investment. This approach enables businesses to enhance customer engagement, improve data accuracy, and achieve measurable growth. Sercante's commitment to continuous learning and ownership ensures that clients receive innovative solutions tailored to their evolving needs.