Me ha impresionado lo bien que fue recibido el Chatbot Rezolve por nuestra base de usuarios. Su servicio de atención al cliente ha sido increíblemente receptivo a nuestras preguntas y necesidades.

Rezolve es muy fácil de usar y la configuración es bastante sencilla. Los equipos de Rezolve te mantienen informado sobre todo lo que está sucediendo y te mantienen involucrado en todo el proceso de principio a fin. Tiene un montón de características e incluso si no tiene algo incorporado, sus equipos de atención al cliente lo llevan de vuelta a sus gerentes de producto y es muy probable que termine siendo una nueva característica que se añade. Por último, fue muy fácil con su ayuda integrarlo en nuestro entorno y en el inquilino de Azure.

1. Customization: I like how customizable everything has been. From the tone of the bot, to the colors and text on each portion of the app on Teams, to even some of the items on the admin website, we were able to change our app to fit our needs. 2. Product Knowledge: I like how knowledgable the Rezolve Team is. Sometimes, we would think of different issues we might have and I would ask Tracy and Mayuri if that was something the bot could do or if they had suggestions for best practices. We were always able to get an explanation of the limitations of the system and get reccommendations on how to proceed. 3. Patience and understanding: I don't have a technology background, but Tracy and Mayuri made undestanding the AI chatbot and the ticketing system easy to understand. I also jumped into this project in the middle of implementation and i was able to get up to speed fairly quickly. The Rezolve team also has great attention to detail. Whether it was a color that was slightly off, or jumping on a call with one of our end users after implementation, Tracy and Mayuri were always ready to help within a short time frame. They always are just an email away and provide quick responses which is cruicial when introducing a new system to the org.