Outerspace is a pioneering third-party logistics (3PL provider that redefines fulfillment and logistics for high-growth, omni-channel consumer brands. With over 1 million square feet of bi-coastal warehouse capacity, including facilities in New Jersey, Pennsylvania, Arizona, and Canada, Outerspace offers scalable infrastructure designed to drive brand growth. Their brand-first approach ensures that every process is tailored to enhance customer experience and operational efficiency.
Key Features and Functionality:
- Omni-Channel Fulfillment: Comprehensive services encompassing warehousing, picking, packing, shipping, and kitting, all optimized for omni-channel distribution.
- Dedicated Brand Teams: Floor teams exclusively assigned to each brand, ensuring personalized handling and attention to detail.
- Advanced Technology: Mission Control™ order management system for intelligent multi-node order routing, coupled with a proprietary shipping rate optimization engine.
- Customizable Customer Experiences: Unique offerings such as embroidery and laser engraving programs, custom packaging, and personalized inserts to elevate the unboxing experience.
- Real-Time Transparency: Live SLA dashboards and reporting suites providing insights into performance metrics and transit times.
Primary Value and Solutions Provided:
Outerspace transforms traditional 3PL services by integrating brand-centric strategies with cutting-edge technology, enabling brands to offer exceptional post-purchase experiences. By providing dedicated operational support, scalable infrastructure, and customizable fulfillment solutions, Outerspace empowers brands to enhance customer satisfaction, increase average order value, and streamline operations, ultimately driving substantial growth and competitive advantage.