The greatest benefit that I perceive with Maximizer is the fact that it maintains an extensive history of each client. At my place of work, we have a lot of repeat clients, and such records help to recall previous talks or offerings. Another advantage that I like is that we can save contracts and presentation files directly in each account profile. The fact that all of this is documented in the relationship with the client area assists our sales team to continue and have a clearer picture of the past interactions with the client before each new conversation.

Maximizer simplified customer contact management for our legal and sales teams, it also allow us to negotiate terms, amendments, and ensure compliance within the CRM. When a deal is ready to close, the quote and order managements tools let us to generate custom quotes instantly, it has shortening our sales cycle. Another highlight is with their seamless integration with Outlook, we can log an interaction or attach a signed contract to a client's record directly from our email inbox, which has keeps our document management is perfectly synced without manual upload. I also use the cloud version of Maximizer apps daily, and having all this information accessible via mobile apps means I can pull up all document and analytic report in real-time, whether they are in the office or on a tablet at a client site. Implementation wise, it is easy to setup when migrating our legacy data and setting up our custom templates in less than two weeks with proactive customer support assistant.

Maximizer is beyond just a simple customer contact detail storage, the partner relationship management module is the tools that catch my eyes for channel sales, we can easily track partner leads and opportunities in real-time and the dedicated partner portal has allow our collaborator to access pricing, quotes, and training materials without needing to email us for every update, it truly feels like an extension of our own team. On the marketing side, the campaign management tools have made it much easier to deploy multi-channel campaigns. We can target specific customer segments and track the ROI over time. Once a lead becomes a customer, the case management features ensures they are not forgotten, we can track every inquiry, request and activity to provide a seamless service experience. Despite all these advance features that Maximizer is offering, the setup is actually quite easy, we able to integrate with cloud storage (OneDrive) quickly and the customer support team is a vital aspect in helping us map out our first automated support workflows. Using Maximizer every single day to manage customer details, request and conversation is my new normal now.