Loway is a company specializing in call center management software. Their flagship product, QueueMetrics, is a comprehensive monitoring and reporting suite designed to enhance the performance of contact centers. QueueMetrics provides detailed analytics, real-time monitoring, and reporting capabilities to optimize call center operations. It supports Asterisk-based PBX systems and is equipped with features such as agent performance tracking, customizable reports, and quality control tools. Loway aims to improve operational efficiency and customer service for businesses of all sizes.