Laivly
- Perfiles de 1
- Categorías de 2
Laivly Reseñas
Usuario verificado en Telecomunicaciones
Cuts ACW with Clearer Notes, but Frequent Disconnects and Transcription Errors
Usuario verificado en Servicios al Consumidor
Effortless Calls with Accurate Transcription and Note-Taking
Usuario verificado en Servicios al Consumidor
Laivly Streamlines Agent Workflows with Easy Knowledge Base Access
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Contact Center Enablement with Sidd
Laivly’s artificial intelligence platform, Sidd, enables contact center teams to build, deploy, and manage their own AI agents, securely and at scale, without reliance on vendor or IT support. Laivly solves the challenge of implementing rapidly evolving technology for contact centers and customer care programs with Sidd Studio, an intuitive command center; Sidd Duo, the industry-leading agent assistant; and Sidd Solo, an autonomous AI agent. Led by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.
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