Formito is a platform designed to help businesses create chatbots for automating customer interactions and support. It allows users to build custom chatbots without requiring any programming skills, using an intuitive drag-and-drop interface. Formito's chatbots can be integrated with various platforms and tailored to handle tasks such as answering frequently asked questions, booking appointments, capturing leads, and more. By leveraging AI-driven capabilities, Formito aims to enhance customer engagement and efficiency for businesses of all sizes.