Balto
583 reseñas
- Perfiles de 1
- Categorías de 7
Calificación promedio de estrellas
4.8
Atendiendo a clientes desde
2017
Balto Reseñas
NP
Norman P.
Boosts Call Efficiency and Competitive Spirit
I like watching the pieces of my call getting ticked away as I accomplish them. I also enjoy the leaderboard and being able to review my calls. I'm very competitive, so seeing which representative is being the most compliant on calls helps me hone my skills.
KQ
KARINA Q.
Dynamic Script Editing with Smooth Setup
I like that I can edit and change the script when there's just slight things that need tweaking. This makes it more interactive and also more dynamic. It mirrors how my workplace operates, where what's effective is what we use.
AC
Usuario verificado en Construcción
Helpful AI Assistance, but Can Feel Scripted and Less Human
Balto uses AI assistance to help communicate with customers at a high level of performance.
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¿Qué es Balto?
Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office. Learn more and book a demo at balto.ai
Detalles
Año de fundación
2017
Sitio web
www.balto.ai¿Buscas información sobre software?
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