I use 360Dialog in my business to communicate with our customers, and I really like the WhatsApp coexistence feature, which allows for API access while still maintaining access to the WhatsApp Business app for manual freeform messages. I appreciate the reliability, as it always feels like I am dealing with a company that takes their product and customers seriously, understanding the importance of messaging without interruptions. The staff is professional, and I barely face downtime with them. Their persistence in solving issues, even when they occur from Meta's end, is commendable as they push relentlessly to resolve bugs for us. The platform offers bare minimum downtime and a solid web platform. Setup was also quite easy, I'd rate it an 8 out of 10.

The platform is very easy to use, robust, and user-friendly. You can onboard numbers in just a few minutes, which makes the whole process quick and straightforward.