Forum GRU Pricing Overview

Forum GRU is designed for full use by organizations of any size. The only limitation lies in the number of teleservices you choose to host on the platform. A teleservice is a complete end-to-end workflow for citizens, covering the entire process from submitting a request to receiving feedback on its resolution. Examples of teleservices include reporting a broken traffic light, notifying a pothole in the road, or requesting a spot in a nursery....

Customizable portal for citizen
FranceConnect Authentication
Workflow management for the agent
Security management for request management
Maps support for geolocalization of requests
Data transfer (bi-directional) to other softwares, when supported, for end-to-end request management
Analytics dashboard or the agents and managers
Requests status management and alerting when delayed
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