# Which mobile marketing software has the best customer support?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Mobile SDKs can be highly technical for our dev team to implement correctly. In your experience, which <a class="a a--md" elv="true" href="https://www.g2.com/categories/mobile-marketing">mobile marketing </a>software has the best customer support and onboarding? The main options are:</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/braze/reviews"><strong>Braze</strong></a> - Known for having incredible enterprise support, strategic customer success managers, and a highly detailed knowledge base.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/clevertap/reviews"><strong>CleverTap</strong></a> - Praised for its hands-on onboarding process and dedicated support teams that help configure complex event tracking.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/moengage/reviews"><strong>MoEngage</strong></a> - Receives high marks for proactive support, with teams that actively help clients optimize their campaigns for better ROI.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/airship/reviews"><strong>Airship</strong></a> - Offers deeply experienced technical support, backed by years of being a pioneer in the mobile messaging industry.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/onesignal/reviews"><strong>OneSignal</strong></a> - Loved by developers for its incredibly responsive community support, thorough documentation, and easy-to-reach technical team.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I would deeply value some honest feedback here. When something inevitably breaks during an app update, which of these companies responds the fastest?</p>

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- Posted at: 3 months ago
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