Hello G2 Community,
Looking at data on G2’s top IT management platforms for automation and orchestration category, I have seen clear theme that automation isn’t one feature, it’s scripts, workflows, and integrations that reduce repetitive work at scale.
See below for my top software list:
Tines: Workflow automation platform used to orchestrate actions across tools and systems.
Often adopted to reduce manual triage and standardize repeatable operational flows.
NinjaOne: Endpoint operations platform with automation and patching built in.
Useful for automating common device-level actions (patching, remediation, routine tasks).
AWS Systems Manager: Automation tooling for AWS operational workflows.
Common for orchestrating patches, run commands, and controlled changes at scale.
OpsRamp: IT ops management with workflows designed around operational execution.
Often used where teams want automation tied to monitoring and IT service workflows.
Kaseya VSA: IT systems management for endpoint/server operations with scripting and automation workflows.
Common in environments that want one console for routine IT tasks and remote actions.
What do you think? Where did automation deliver the biggest win for you?
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