# Any Recommendations for leading outbound call tracker for IT services in 2025?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hi everyone,</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re looking to improve how we track and analyze our outbound sales calls -<strong> </strong>mainly for lead follow-ups, client outreach, and SDR activity monitoring.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Our key priorities are:</p><ul>
<li>Seamless CRM integration</li>
<li>Easy tracking of rep activity and outcomes</li>
<li>Real-time reporting and call recording</li>
<li>Scalability across a distributed team</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Browsing G2’s <a class="a a--md" elv="true" href="https://www.g2.com/categories/outbound-call-tracking"><strong>Outbound Call Tracking category</strong></a>, a few platforms stood out:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/hubspot-sales-hub/reviews"><strong>HubSpot Sales Hub</strong></a> – Offers built-in calling and CRM in one platform. Wondering how robust the reporting is for outbound teams?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/salesloft/reviews"><strong>Salesloft</strong></a> – Looks great for SDR/BDR workflows. Is it overkill for a mid-sized IT firm?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/telecmi/reviews"><strong>TeleCMI</strong></a> – Cloud telephony with call tracking—any experiences with reliability or integrations?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/openphone/reviews"><strong>OpenPhone</strong></a> – Lightweight and affordable. Anyone use it for outbound in a B2B tech context?</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Thanks in advance for the insights- really appreciate your feedback! 🙌</p>

##### Post Metadata
- Posted at: about 1 year ago
- Author title: SEO Outreach Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;You could look into HubSpot Sales Hub if you want built-in calling and CRM in one place, though I&#39;m not sure how deep the outbound reporting goes. Salesloft seems ideal for SDR teams but might be a bit much for mid-sized IT firms.&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: BBCOR Tester
- Net upvotes: 1




## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4