Chatdesk is a customer support platform designed to help businesses enhance their customer service operations by converting customer interactions across channels like email, social media, and chat into manageable and efficient workflows. It provides solutions such as scaling customer support, increasing team productivity, and improving response times through its AI-driven tools and on-demand teams. Chatdesk integrates seamlessly with popular support platforms like Zendesk, Intercom, and Shopify, allowing businesses to expand their support capabilities without substantial overhead.