# Best Utilities’ Customer Information System (CIS) - Page 6 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities. To qualify for inclusion in the Utilities (CIS) category, a product must: - Track customer use of electric, water, or gas - Gather customer information - Address utility meter-to-cash (M2C) processes - Offer customizable, or easy-to-update, means of collecting payment ## How Many Utilities’ Customer Information System (CIS) Products Does G2 Track? **Total Products under this Category:** 89 ### Category Stats (Jul 2026) - **Average Rating**: 4.39/5 The average rating of products in this category, based on all submitted ratings *Last updated: July 18, 2026* ## How Does G2 Rank Utilities’ Customer Information System (CIS) Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 89+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Utilities’ Customer Information System (CIS) Is Best for Your Use Case? - **Best Free Software:** [SMART360](https://www.g2.com/products/smart360/reviews) --- **Sponsored** ### Axway Managed File Transfer (MFT) Axway Managed File Transfer (MFT) is a comprehensive solution designed to help organizations effectively manage and control the secure transmission of data. With a strong emphasis on data protection and compliance with regulatory standards, Axway MFT has positioned itself as a leader in the managed file transfer technology space for over two decades. This solution enables businesses to streamline their data transfer processes while safeguarding sensitive information, making it an essential tool for modern enterprises. The Axway MFT solution is particularly advantageous for organizations that require a reliable and scalable method for transferring large volumes of data across various platforms and locations. Its target audience encompasses businesses of all sizes, with a notable focus on industries such as finance, healthcare, and logistics, where data security and compliance are critical. Use cases for Axway MFT include secure file sharing between partners and clients, automated data transfers between internal applications, and the management of sensitive information exchanges—all while ensuring the integrity and confidentiality of the data being transmitted. Key features of Axway MFT include SecureTransport, Transfer CFT, Workbench, and Managed Cloud Services. SecureTransport serves as a robust MFT gateway capable of handling high-volume file transfers with high fault tolerance and availability, ensuring that critical data flows remain uninterrupted. This feature is vital for organizations that cannot afford downtime in their data transfer operations. Transfer CFT simplifies cross-file transfers, allowing for seamless integration across diverse platforms and operating systems, which is essential for businesses operating in a multi-vendor environment. Workbench provides a consolidated view of the health, queue lengths, and service status of the network, enabling organizations to proactively address potential issues before they escalate. The Managed Cloud Services offered by Axway combine the benefits of a cloud-based platform with the expertise of Axway’s technical team. This service not only reduces operational costs but also provides a highly secure environment for data transfers. By leveraging these cloud services, organizations can allocate their IT resources more effectively, allowing them to focus on growth and innovation rather than maintenance tasks. Axway MFT stands out as a robust solution that addresses the complex needs of secure data transmission in today's digital landscape. Its combination of advanced features, scalability, and strong compliance capabilities makes it an invaluable asset for organizations looking to enhance their data transfer processes while ensuring the utmost security and reliability. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1503&secure%5Bchosen_at%5D=2026-07-18T16%3A23%3A24Z&secure%5Bdisplayable_resource_id%5D=1535&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=68683&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=68683&secure%5Bresource_id%5D=1503&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Futilities-customer-information-system-cis%3Fpage%3D4&secure%5Btoken%5D=4118ab49029d4f4536a78240a346e9beb91cb8ab8195467a621e510d9a9d2ab0&secure%5Burl%5D=https%3A%2F%2Fwww.axway.com%2Fen%2Fproducts%2Fmanaged-file-transfer%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dlg_mft_na%26utm_content%3Dg2_clicks&secure%5Burl_type%5D=custom_url) --- ## What Is Utilities’ Customer Information System (CIS)? [Utilities Software](https://www.g2.com/categories/utilities)