Best Utilities’ Customer Information System (CIS) - Page 2

How Many Utilities’ Customer Information System (CIS) Products Does G2 Track?

Total Products under this Category: 118

Category Stats (Sep 2026)

  • Average Rating: 4.39/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 08, 2026

How Does G2 Rank Utilities’ Customer Information System (CIS) Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 0+ Authentic Reviews
  • 118+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

MuniBilling

MuniBilling is a comprehensive toolkit for utility billing and property management. Used everyday by small businesses with basic requirements, bustling cities with complicated practices, and everything in between, this cloud based utility billing software boasts hundreds of configurable features and workflows to maximize efficiency. MuniBilling releases free updates every month.

Average Rating: 1.0/5.0

Total Reviews: 1

Who Is the Company Behind MuniBilling?

  • Seller: Crestline Software
  • Year Founded: 2007
  • HQ Location: Greensboro, US
  • Twitter: @MuniBilling
    23 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    59 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About MuniBilling?

AI-generated summary from verified user reviews

Pros
  • Users find MuniBilling to have a user-friendly interface that enhances their overall experience with its appealing visuals.
  • Users appreciate the user-friendly interface of MuniBilling, highlighting its ease of use and visual appeal.
Cons
  • Users report frequent payment issues with missing payments and system glitches affecting their experience with MuniBilling.
  • Users report frequent system downtime, causing issues with missing payments and overall functionality disruptions.

Oracle Utilities Opower Digital Self Service

Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Oracle Utilities Opower Digital Self Service?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Oracle Utilities Opower Digital Self Service?

What Are G2 Users Discussing About Oracle Utilities Opower Digital Self Service?

PowerManager

PowerManager Plus is a user-friendly municipal utility and business software, including utility billing and other programs.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind PowerManager?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of PowerManager?

What Are G2 Users Discussing About PowerManager?

Ampstun

Our powerful Utility Management System provides a complete utility billing solution for your utility no matter the size. We welcome anyone from the smallest apartment complex or mobile home park to the largest of public utilities to let us show you our world class products and support.

Who Is the Company Behind Ampstun?

ATS OpenOne

ATS OpenOne: OPERATIONAL SOFTWARE FOR UTILITY SERVICES

Who Is the Company Behind ATS OpenOne?

  • Seller: ATS
  • Year Founded: 1976
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    399 employees on LinkedIn®

Aurea Revenue Lifecycle Management

The only solution for the retail energy industry that provides revenue and customer management capabilities throughout the entire customer relationship lifecycle.

Who Is the Company Behind Aurea Revenue Lifecycle Management?

  • Seller: Aurea Software
  • Year Founded: 2012
  • HQ Location: Austin, TX
  • Twitter: @AureaSoftware
    481 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    239 employees on LinkedIn®

Brillion

Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind Brillion?

  • Seller: Brillion
  • Year Founded: 1993
  • HQ Location: Atlanta, US
  • Twitter: @energyXsolution
    308 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    79 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Brillion?

Brook

Brook is a billing application for the companies supplying Water on metering basis. It handles both commercial and non-commercial sectors.

Who Is the Company Behind Brook?

CentralSquare Public Administration

CentralSquare Citizen Engagement encourages community involvement through an interactive and intuitive cloud-based platform that delivers easy self-service options.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind CentralSquare Public Administration?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of CentralSquare Public Administration?

What Are G2 Users Discussing About CentralSquare Public Administration?

CIS Infinity

Infinity Customer Information Systems (CIS) is a modern, cloud-based customer information and billing software platform that is a core component of transforming your customer service and billing, customer experience, and field workforce management. - Anywhere Access: Infinity CIS Can be accessed virtually anytime, anywhere, and on any device. - Configurable: Customization with configurable tiles makes accessing key information easy and efficient. - Automation: Future-proof and improve business process efficiency with a robust automation and workflow engine. - Real-time: Get your data and self-service capabilities in real time. - Efficiency: Customer billing and field service process automation are streamlined for efficiency and OPEX reduction. - Latest Technology: 100% C#.NET7 and modern web technologies. - Upgrades included: Access to regular enhancements and features from over 150 utilities via Software as a Service model. - Ecosystem Integration: REST API makes integration simple and reliable and reduces costs. - Scripting Control: Eliminate customization and add-on costs with PowerShell.

Who Is the Company Behind CIS Infinity?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024