# Best Utilities’ Customer Information System (CIS) - Page 2 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities. To qualify for inclusion in the Utilities (CIS) category, a product must: - Track customer use of electric, water, or gas - Gather customer information - Address utility meter-to-cash (M2C) processes - Offer customizable, or easy-to-update, means of collecting payment ## How Many Utilities’ Customer Information System (CIS) Products Does G2 Track? **Total Products under this Category:** 89 ### Category Stats (Jul 2026) - **Average Rating**: 4.39/5 The average rating of products in this category, based on all submitted ratings *Last updated: July 14, 2026* ## How Does G2 Rank Utilities’ Customer Information System (CIS) Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 89+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Utilities’ Customer Information System (CIS) Is Best for Your Use Case? - **Best Free Software:** [SMART360](https://www.g2.com/products/smart360/reviews) ## What Are the Top-Rated Utilities’ Customer Information System (CIS) Products in 2026? ### 1. [CIS Utility Billing](https://www.g2.com/products/cis-utility-billing/reviews) Utility Billing provides billing and payment solutions along with automated meter reading.Customers can easily manage their accounts and view analysis of usage data. **Who Is the Company Behind CIS Utility Billing?** - **Seller:** [Continental Utility Solutions](https://www.g2.com/sellers/continental-utility-solutions) - **Year Founded:** 1984 - **HQ Location:** Jonesboro, US - **LinkedIn® Page:** https://www.linkedin.com/company/continental-utility-solutions-inc. (78 employees on LinkedIn®) ### 2. [CitySuite](https://www.g2.com/products/citysuite/reviews) We’re the only public sector software solution that is truly limitless. **Who Is the Company Behind CitySuite?** - **Seller:** [Harris Enterprise Resource Planning](https://www.g2.com/sellers/harris-enterprise-resource-planning) - **Year Founded:** 1976 - **HQ Location:** St. Louis, US - **LinkedIn® Page:** http://www.linkedin.com/company/harriserp (18 employees on LinkedIn®) ### 3. [Cogsdale CIS](https://www.g2.com/products/cogsdale-cis/reviews) Cogsdale CIS provides comprehensive meter to cash functionality that is designed to manage and support critical business operations, provide relevant access to data, and streamline workflow throughout utility organizations. **Who Is the Company Behind Cogsdale CIS?** - **Seller:** [Cogsdale](https://www.g2.com/sellers/cogsdale) - **Year Founded:** 1997 - **HQ Location:** Charlottetown, CA - **LinkedIn® Page:** https://www.linkedin.com/company/113234 (71 employees on LinkedIn®) ### 4. [CORE Utility Billing](https://www.g2.com/products/core-utility-billing/reviews) CORE Utility Billing software was created to meet the needs of small to midsize water and wastewater utilities with 50,000 connections or less. **Who Is the Company Behind CORE Utility Billing?** - **Seller:** [Coreutilities](https://www.g2.com/sellers/coreutilities) - **HQ Location:** WALTHAMSTOW, GB - **LinkedIn® Page:** http://www.linkedin.com/company/core-utilities-services-ltd (2 employees on LinkedIn®) ### 5. [CUBIC](https://www.g2.com/products/cubic/reviews) For over thirty years, CUBIC has been growing in function and usability to become the finest utility billing software available today. CUBIC provides a powerful accounting and CIS (customer information system) along with extensive utility management and report options. CUBIC is easy to install, easy to use, feature rich, flexible and fast. **Who Is the Company Behind CUBIC?** - **Seller:** [FREY Municipal Software](https://www.g2.com/sellers/frey-municipal-software) - **Year Founded:** 1974 - **HQ Location:** Fort Thomas, KY - **LinkedIn® Page:** https://www.linkedin.com/company/freymunicipalsoftware/ (9 employees on LinkedIn®) ### 6. [Datalogic Utility Billing System](https://www.g2.com/products/datalogic-utility-billing-system/reviews) Tired of Waiting in Line to Pay Your Bills? Automate Payments with QuickScanReaders **Who Is the Company Behind Datalogic Utility Billing System?** - **Seller:** [Datalogic](https://www.g2.com/sellers/datalogic) - **Year Founded:** 1972 - **HQ Location:** Lippo di Calderara di Reno, IT - **LinkedIn® Page:** https://www.linkedin.com/company/datalogic/ (2,060 employees on LinkedIn®) - **Ownership:** BIT: DAL ### 7. [Deepki](https://www.g2.com/products/deepki/reviews) Founded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet. Deepki is the only company offering a fully populated ESG data intelligence platform combined with expert advisory services. The company’s end-to-end solutions leverage data to improve ESG performance and enhance the value of real estate assets. **Who Is the Company Behind Deepki?** - **Seller:** [Deepki](https://www.g2.com/sellers/deepki) - **Year Founded:** 2014 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/deepki (430 employees on LinkedIn®) ### 8. [Diamond Billing Engine](https://www.g2.com/products/diamond-billing-engine/reviews) The Diamond Billing Engine(DBE) gives your business the flexibility that spreadsheets provide, with the advantage that any rate that gets created is fully usable by your entire billing process. **Who Is the Company Behind Diamond Billing Engine?** - **Seller:** [Diamond Concepts and Consulting](https://www.g2.com/sellers/diamond-concepts-and-consulting) - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/diamond-concepts-and-consulting (2 employees on LinkedIn®) ### 9. [Diversified Billing](https://www.g2.com/products/diversified-billing/reviews) Visual Utility Billing is a comprehensive billing, customer service and payment processing system for public and private utilities, as well as municipal tax and license offices. Designed to meet the needs of anyone repetitively billing 1,000 to 100,000 customers, VUB is both robust and easy to learn. With more than 20 years of development, the core VUB software includes the latest in technological time and labor savings like e-mail bills and electronic payment processing. It's suite of companion modules adds online credit/debit card processing, a solution to speed processing of paper checks and handle those annoying bank checks; work order and meter reading; and remote backup and a fail-safe disaster recovery system. **Who Is the Company Behind Diversified Billing?** - **Seller:** [Diversified Technology](https://www.g2.com/sellers/diversified-technology) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 10. [DTE Water & Utility Suite](https://www.g2.com/products/dte-water-utility-suite/reviews) Software Solutions for today's business **Who Is the Company Behind DTE Water & Utility Suite?** - **Seller:** [Down To Earth Solutions](https://www.g2.com/sellers/down-to-earth-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 11. [EDAMS Billing & Customer Information](https://www.g2.com/products/edams-billing-customer-information/reviews) The EDAMS- Billing & Customer Information system covers all facets of Commercial management, including on-line enquiries, direct sales, meter readings, walk route management, customer services, debt management, revenue collection, meter and connection management, monthly billing and management reporting in one integrated solution that embodies proven industry best-practices. **Who Is the Company Behind EDAMS Billing & Customer Information?** - **Seller:** [Hydro-Comp Enterprises](https://www.g2.com/sellers/hydro-comp-enterprises) - **Year Founded:** 1986 - **HQ Location:** Nicosia, CY - **LinkedIn® Page:** https://www.linkedin.com/company/hydro-comp-enterprises-ltd (53 employees on LinkedIn®) ### 12. [Edmunds Utility Billing](https://www.g2.com/products/edmunds-utility-billing/reviews) Edmunds & Associates understands the budget constraints of small local government entities. In the past, smaller organizations options for ERP software have been limited. **Who Is the Company Behind Edmunds Utility Billing?** - **Seller:** [Edmunds GovTech](https://www.g2.com/sellers/edmunds-govtech) - **Year Founded:** 1972 - **HQ Location:** Northfield, US - **LinkedIn® Page:** https://www.linkedin.com/company/edmundsgovtech/ (201 employees on LinkedIn®) ### 13. [efluid](https://www.g2.com/products/efluid/reviews) Software developed specifically for the utilities sector, efluid adapts easily to any type of business and covers the entire functional chain. Its unique architecture and ability to integrate the communicating meter revolution allows organizations to increase their performance in their core business. **Who Is the Company Behind efluid?** - **Seller:** [efluid SAS](https://www.g2.com/sellers/efluid-sas) - **HQ Location:** Metz, FR - **LinkedIn® Page:** https://www.linkedin.com/company/efluid-sas (174 employees on LinkedIn®) ### 14. [Energy Operations System (EOS)](https://www.g2.com/products/energy-operations-system-eos/reviews) We've taken EOS much further and included dozens of features, like support for billing non-commodity products and services. **Who Is the Company Behind Energy Operations System (EOS)?** - **Seller:** [Znalytics](https://www.g2.com/sellers/znalytics) - **Year Founded:** 1998 - **HQ Location:** The Woodlands, US - **LinkedIn® Page:** http://www.linkedin.com/company/znalytics (36 employees on LinkedIn®) ### 15. [EnergyWitness](https://www.g2.com/products/energywitness/reviews) EnergyWitness is a full-blown Enterprise Energy Management System (EEMS) that manages everything from utility bills and utility meter interval data, to detailed BAS interval data with sites capturing over 100,000 points coming from multiple BAS vendors. **Who Is the Company Behind EnergyWitness?** - **Seller:** [Intdatsys](https://www.g2.com/sellers/intdatsys) - **Year Founded:** 2003 - **HQ Location:** Waltham, US - **LinkedIn® Page:** http://www.linkedin.com/company/interval-data-systems-inc. (8 employees on LinkedIn®) ### 16. [EnSite Safari Suite](https://www.g2.com/products/ensite-safari-suite/reviews) EnSite Safari Suite is a powerful multi-commodity energy management software solution built to accommodate the entire life cycle of the consumer. It is designed to enable growth for energy companies and service providers through a scalable platform and increased back room efficiency. EnSite Safari Suite provides access to information in one system to improve financial and operational decisions. Safari allows EnSite customers to reduce transaction costs, improve cash flow, preserve margins, and expand their business without the need to expand their staff. **Who Is the Company Behind EnSite Safari Suite?** - **Seller:** [EnSite](https://www.g2.com/sellers/ensite) - **HQ Location:** Omaha, US - **LinkedIn® Page:** https://www.linkedin.com/company/3255644 (10 employees on LinkedIn®) ### 17. [Enzio Tax Billing & Utility Management](https://www.g2.com/products/enzio-tax-billing-utility-management/reviews) This software is an efficient, valuable resource for automating the municipal tax billing process, from inception through to final resolution. Prepare and create bills accessing system-maintained taxpayer information. **Who Is the Company Behind Enzio Tax Billing & Utility Management?** - **Seller:** [Enzlo](https://www.g2.com/sellers/enzlo) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 18. [Euna Payments](https://www.g2.com/products/euna-payments/reviews) Part of the Euna Solutions® suite, Euna Payments delivers centralized, integrated, and equitable payment collection for the public sector. Euna Payments supports every payment channel (Cashiering, Kiosks, and Online) across departments and consolidates all transactions into one cloud-based platform (Revenue Management), while reporting real-time updates to source systems for back-end teams. Euna Payments simplifies reconciliation, improves accessibility for all populations, and streamlines operations, all while ensuring compliance and reducing cost and complexity. Trusted by public agencies of all sizes to power secure, seamless, and community-first payment experiences. **Who Is the Company Behind Euna Payments?** - **Seller:** [Euna Solutions](https://www.g2.com/sellers/euna-solutions-b6c70152-5c45-4297-9e6c-6e14a121968f) - **HQ Location:** Atlanta, GA - **Twitter:** @EunaSolutions (33 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/eunasolutions/ (688 employees on LinkedIn®) ### 19. [Exprivia Digital Factoring](https://www.g2.com/products/exprivia-digital-factoring/reviews) Exprivia Digital Factoring is a digital factoring software that enables to cover all functions from database to financial statement processing. **Who Is the Company Behind Exprivia Digital Factoring?** - **Seller:** [Exprivia](https://www.g2.com/sellers/exprivia) - **HQ Location:** Molfetta, IT - **LinkedIn® Page:** https://www.linkedin.com/company/exprivia (2,088 employees on LinkedIn®) - **Ownership:** BIT: XPR ### 20. [Fluentgrid CIS](https://www.g2.com/products/fluentgrid-cis/reviews) Fluentgrid CIS (Customer Information System, earlier known as mPower CIS) ensures total control of utility commercial operations with seamless integration of service connection life cycle (covering new service connection, disconnection, reconnection, etc.,) with meter-to-cash life cycle (covering metering, billing, payments, credit collection and revenue accounting). **Who Is the Company Behind Fluentgrid CIS?** - **Seller:** [Fluentgrid Limited](https://www.g2.com/sellers/fluentgrid-limited) - **Year Founded:** 1998 - **HQ Location:** Vishakhapatnam Andhra Pradesh ,India - **LinkedIn® Page:** https://www.linkedin.com/company/fluentgrid (1,007 employees on LinkedIn®) ### 21. [Flux Federation](https://www.g2.com/products/flux-federation/reviews) Flux Federation designs and deploys SaaS products to manage the complex engagements between the companies that make, move and sell energy, and those who use it. **Who Is the Company Behind Flux Federation?** - **Seller:** [Flux Federation](https://www.g2.com/sellers/flux-federation) - **Year Founded:** 2017 - **HQ Location:** Wellington, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/fluxfederation/ (86 employees on LinkedIn®) ### 22. [Gentrack Junifer](https://www.g2.com/products/gentrack-junifer/reviews) Junifer is a flexible and scalable billing and customer information system for utility providers. It's out of the box. It's market ready. And because Junifer is easy to implement, you can achieve market compliance faster, onboard customers seamlessly and scale your business quickly. **Who Is the Company Behind Gentrack Junifer?** - **Seller:** [Gentrack](https://www.g2.com/sellers/gentrack) - **Year Founded:** 1987 - **HQ Location:** Auckland, NZ - **Twitter:** @Gentrack (1,005 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gentrack (760 employees on LinkedIn®) - **Ownership:** NZX: GTK **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Gentrack Junifer? **"[Powerful CRM](https://www.g2.com/survey_responses/gentrack-junifer-review-3437509)"** **Rating:** 4.0/5.0 stars *— Verified User in Utilities* [Read full review](https://www.g2.com/survey_responses/gentrack-junifer-review-3437509) --- #### What Are G2 Users Discussing About Gentrack Junifer? - [What is Gentrack Junifer used for?](https://www.g2.com/discussions/what-is-gentrack-junifer-used-for) ### 23. [Gentrack Velocity](https://www.g2.com/products/gentrack-velocity/reviews) Velocity is a powerful billing and customer engagement platform trusted by the world's most innovative energy utilities, distributors and water companies. **Who Is the Company Behind Gentrack Velocity?** - **Seller:** [Gentrack](https://www.g2.com/sellers/gentrack) - **Year Founded:** 1987 - **HQ Location:** Auckland, NZ - **Twitter:** @Gentrack (1,005 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gentrack (760 employees on LinkedIn®) - **Ownership:** NZX: GTK ### 24. [GridLink CIS](https://www.g2.com/products/gridlink-cis/reviews) Leading provider of software solutions. **Who Is the Company Behind GridLink CIS?** - **Seller:** [SnapRetail](https://www.g2.com/sellers/snapretail) - **HQ Location:** Alpharetta, US - **LinkedIn® Page:** https://www.linkedin.com/company/1044831 (4 employees on LinkedIn®) ### 25. [HansenCIS](https://www.g2.com/products/hansencis/reviews) For utilities **Who Is the Company Behind HansenCIS?** - **Seller:** [Hansen Technologies](https://www.g2.com/sellers/hansen-technologies) - **Year Founded:** 1971 - **HQ Location:** Melbourne, AU - **Twitter:** @Hansen_Tech (599 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/14520 (1,691 employees on LinkedIn®) - **Ownership:** ASX: HSN ## What Is Utilities’ Customer Information System (CIS)? [Utilities Software](https://www.g2.com/categories/utilities)