Total Products under this Category: 213
Last updated: November 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: RingEX, Genesys Cloud CX, Observe.AI, Dialpad Support, CloudTalk, SuccessKPI, Talkdesk, and Voiso.
Underlying data: [Grid® JSON](https://www.g2.com/categories/speech-analytics/grids.json?focus%5B%5D=ringex&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=observe-ai&focus%5B%5D=dialpad-support&focus%5B%5D=cloudtalk&focus%5B%5D=successkpi&focus%5B%5D=talkdesk&focus%5B%5D=voiso)
VSLogger Unlimited extends the call recording engine with recording search and monitoring features. Included and optionally used Adutante server provides user management and Quality Control features. Adutante also provides a centralized connection point to one or multiple VSLogger recorders.
X1 Voice is an AI-powered phone agent for restaurants. It answers every call 24/7, takes complete orders with modifiers and special instructions, processes payments via SMS, and sends orders directly to your POS system. Integrates with Square, Clover, and other major POS systems. Setup takes under 30 minutes -- connect your POS, import your menu, and start taking calls. Plans from $250/mo. Built for independent restaurants, fast casual, pizza shops, ghost kitchens, and multi-location groups.
Yactraq delivers business insights through audio mining and speech analytics. Recorded phone calls as well as video contain valuable information related to Voice-of-the-customer, Compliance and Quality.
