### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Product Analytics Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Product Analytics Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Product Analytics Software Articles [![G2 Launches New Attribute for Its Heatmap Tools Category](https://learn.g2.com/hubfs/Heatmap%20tools%20G2.jpg "G2 Launches New Attribute for Its Heatmap Tools Category")](https://www.g2.com/articles/g2-launches-new-attribute-for-heatmap-tools) [ ### G2 Launches New Attribute for Its Heatmap Tools Category ](https://www.g2.com/articles/g2-launches-new-attribute-for-heatmap-tools) In this growing competitive digital world, where companies compete for user attention and time, tracking website traffic is essential for businesses to collect the necessary data to understand how visitors interact with their websites. Capturing how potential customers navigate a website has been an integral part of heatmap tools. These tools are important for usability testing to optimize websites and engage visitors. [ ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A ](https://learn.g2.com/author/alanna-iwuh) by Alanna Iwuh ## Product Analytics Software Glossary Terms [![User Segmentation](https://learn.g2.com/hubfs/User%20segmentation.png "User Segmentation")](https://www.g2.com/glossary/user-segmentation-definition) [User Segmentation](https://www.g2.com/glossary/user-segmentation-definition) User segmentation is the action of separating different users into specific groups, or segments, based on common characteristics. by Victoria Blackwell [![Product Critique](https://learn.g2.com/hubfs/G2CM_GI669_Glossary_Article_Images_%5Bproduct_critique%5D_V1b.png "Product Critique")](https://www.g2.com/glossary/product-critique-definition) [Product Critique](https://www.g2.com/glossary/product-critique-definition) A product critique is a detailed evaluation of a product’s usability and design. Learn what’s involved, why to conduct one, and the best practices. by Kelly Fiorini [![Click-through Rate](https://learn.g2.com/hubfs/G2CM_GI571_Glossary_Article_Images_%5BClick_Through_Rate%5D_V1b.png "Click-through Rate")](https://www.g2.com/glossary/click-through-rate-definition) [Click-through Rate](https://www.g2.com/glossary/click-through-rate-definition) Click-through rate measures the percentage of users who see a call to action button and click on it. Learn how you can improve a site's click-through rate. by Holly Landis [![In-app Notifications](https://learn.g2.com/hubfs/G2CM_GI123_Glossary_Article_Images-%5BIn-app_Notifications%5D_V1a.png "In-app Notifications")](https://www.g2.com/glossary/in-app-notifications-definition) [In-app Notifications](https://www.g2.com/glossary/in-app-notifications-definition) In-app notifications are messages that pop up when opening an application. They increase app usage, retention, and lifetime value. Discover how. by Sagar Joshi ## Product Analytics Software Discussions 0 Question on: Heap by Contentsquare [Can I increase the number of Properties that I use for 'Group-by' feature using some workaround?](/discussions/15107-can-i-increase-the-number-of-properties-that-i-use-for-group-by-feature-using-some-workaround) If I enable the 'Add Group-by' button by using 'Inspect Element' on google-chrome, and add more than two properties, could there be a problem with the data that I fetch? Multiple properties cannot be added to group by, how ever, when you create the event level properties, use add cases and or/and filters to add you addition conditions, hope this could help you. Answered: Murali M on December 23, 2019 [Your answer](/discussions/15107-can-i-increase-the-number-of-properties-that-i-use-for-group-by-feature-using-some-workaround/comments/new?remote=true) 0 Question on: Smartlook [How do I assign events to be observed and logged?](/discussions/15100-how-do-i-assign-events-to-be-observed-and-logged) I would like to have a log of when certain actions where taken. I am not very proficient in react which the website is built in, but when I tried to assign events it only showed like two. I guess the real actions are hidden in layers under these ones. Can I assign events to these easy? Hi Oscar, thank you for your question. Event tracking in Smartlook is automatic. You only need to define the ones you want to track. Please visit our Smartlook School to learn more about event tracking: https://www.smartlook.com/blog/event-tracking-smartlook-lesson-5/ You can also contact our customer success team via in-app chat. Have a great day! Jan Answered: Jan Machek on September 2, 2019 [Your answer](/discussions/15100-how-do-i-assign-events-to-be-observed-and-logged/comments/new?remote=true) 0 Question on: Smartlook [How can I exclude myself from the recordings?](/discussions/14356-how-can-i-exclude-myself-from-the-recordings) Als my journeys through the webshop are recorded. is it possible on ip-address ? You can exclude your IP, here's the page: https://app.smartlook.com/settings/ips Answered: Rasik Chahar on September 3, 2019 Hi Enrico, thank you for your question. You can exclude your IP address by going to the "IP blocking" tab in your account settings. You can also open this link to view a Tour that will walk you through the process: https://app.smartlook.com/settings/projects?product\_tour\_id=45720 Have a great day! Jan Answered: Jan Machek on September 3, 2019 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/14356-how-can-i-exclude-myself-from-the-recordings/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/product-analytics/resources?discussions_page=20) - [1](/categories/product-analytics/resources) - [2](/categories/product-analytics/resources?discussions_page=2) - … - [17](/categories/product-analytics/resources?discussions_page=17) - [18](/categories/product-analytics/resources?discussions_page=18) - [19](/categories/product-analytics/resources?discussions_page=19) - [20](/categories/product-analytics/resources?discussions_page=20) - 21 - [22](/categories/product-analytics/resources?discussions_page=22) - [23](/categories/product-analytics/resources?discussions_page=23) - [24](/categories/product-analytics/resources?discussions_page=24) - [25](/categories/product-analytics/resources?discussions_page=25) - … - [39](/categories/product-analytics/resources?discussions_page=39) - [40](/categories/product-analytics/resources?discussions_page=40) - [Next ›Next ›](/categories/product-analytics/resources?discussions_page=22) ## Product Analytics Software Reports Mid-Market Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Product Analytics Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Product Analytics Spring 2026 G2 Report: Momentum Grid® Report