### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Product Analytics Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Product Analytics Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Product Analytics Software Articles [![G2 Launches New Attribute for Its Heatmap Tools Category](https://learn.g2.com/hubfs/Heatmap%20tools%20G2.jpg "G2 Launches New Attribute for Its Heatmap Tools Category")](https://www.g2.com/articles/g2-launches-new-attribute-for-heatmap-tools) [ ### G2 Launches New Attribute for Its Heatmap Tools Category ](https://www.g2.com/articles/g2-launches-new-attribute-for-heatmap-tools) In this growing competitive digital world, where companies compete for user attention and time, tracking website traffic is essential for businesses to collect the necessary data to understand how visitors interact with their websites. Capturing how potential customers navigate a website has been an integral part of heatmap tools. These tools are important for usability testing to optimize websites and engage visitors. [ ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A ](https://learn.g2.com/author/alanna-iwuh) by Alanna Iwuh ## Product Analytics Software Glossary Terms [![User Segmentation](https://learn.g2.com/hubfs/User%20segmentation.png "User Segmentation")](https://www.g2.com/glossary/user-segmentation-definition) [User Segmentation](https://www.g2.com/glossary/user-segmentation-definition) User segmentation is the action of separating different users into specific groups, or segments, based on common characteristics. by Victoria Blackwell [![Product Critique](https://learn.g2.com/hubfs/G2CM_GI669_Glossary_Article_Images_%5Bproduct_critique%5D_V1b.png "Product Critique")](https://www.g2.com/glossary/product-critique-definition) [Product Critique](https://www.g2.com/glossary/product-critique-definition) A product critique is a detailed evaluation of a product’s usability and design. Learn what’s involved, why to conduct one, and the best practices. by Kelly Fiorini [![Click-through Rate](https://learn.g2.com/hubfs/G2CM_GI571_Glossary_Article_Images_%5BClick_Through_Rate%5D_V1b.png "Click-through Rate")](https://www.g2.com/glossary/click-through-rate-definition) [Click-through Rate](https://www.g2.com/glossary/click-through-rate-definition) Click-through rate measures the percentage of users who see a call to action button and click on it. Learn how you can improve a site's click-through rate. by Holly Landis [![In-app Notifications](https://learn.g2.com/hubfs/G2CM_GI123_Glossary_Article_Images-%5BIn-app_Notifications%5D_V1a.png "In-app Notifications")](https://www.g2.com/glossary/in-app-notifications-definition) [In-app Notifications](https://www.g2.com/glossary/in-app-notifications-definition) In-app notifications are messages that pop up when opening an application. They increase app usage, retention, and lifetime value. Discover how. by Sagar Joshi ## Product Analytics Software Discussions 0 Question on: Pendo [How can I participate remotely in a PUG?](/discussions/16088-how-can-i-participate-remotely-in-a-pug) I live far away from the proposed PUG areas but would like to listen in. Can you use Zoom or another technology so that a PUG could be attended virtually? Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Answered: Monica White on August 6, 2021 [Your answer](/discussions/16088-how-can-i-participate-remotely-in-a-pug/comments/new?remote=true) 0 Question on: Heap by Contentsquare [Can Auryc track visitors across multiple sessions?](/discussions/can-auryc-track-visitors-across-multiple-sessions) Yes, Auryc has the ability to track a single user across multiple sessions and even multiple devices. Answered: Edgar Sanchez on October 17, 2019 [Your answer](/discussions/can-auryc-track-visitors-across-multiple-sessions/comments/new?remote=true) 0 Question on: Heap by Contentsquare [How long can we retain the data?](/discussions/how-long-can-we-retain-the-data) Auryc offers flexible data retention options based upon your specific data, analysis, auditing, and compliance needs. Some Auryc clients choose to retain their data for multiple years for compliance, fraud, or auditing reasons, while others find they only need the data and/or Replays for 30 days. Answered: Edgar Sanchez on October 17, 2019 [Your answer](/discussions/how-long-can-we-retain-the-data/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/product-analytics/resources?discussions_page=16) - [1](/categories/product-analytics/resources) - [2](/categories/product-analytics/resources?discussions_page=2) - … - [13](/categories/product-analytics/resources?discussions_page=13) - [14](/categories/product-analytics/resources?discussions_page=14) - [15](/categories/product-analytics/resources?discussions_page=15) - [16](/categories/product-analytics/resources?discussions_page=16) - 17 - [18](/categories/product-analytics/resources?discussions_page=18) - [19](/categories/product-analytics/resources?discussions_page=19) - [20](/categories/product-analytics/resources?discussions_page=20) - [21](/categories/product-analytics/resources?discussions_page=21) - … - [39](/categories/product-analytics/resources?discussions_page=39) - [40](/categories/product-analytics/resources?discussions_page=40) - [Next ›Next ›](/categories/product-analytics/resources?discussions_page=18) ## Product Analytics Software Reports Mid-Market Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Product Analytics Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Product Analytics Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Grid® Report for Product Analytics Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Product Analytics Spring 2026 G2 Report: Momentum Grid® Report