Total Products under this Category: 458
Last updated: October 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and ReputationStacker.
Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=reputationstacker)
Eatrev empowers restaurants with AI-powered tools to monitor, analyze, and respond to online reviews. Leveraging sentiment analysis, Eatrev helps restaurants understand customer feedback and cultivate a positive online reputation, driving growth.
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Emojot's AI-driven Online Reputation Management (ORM) solution is expertly crafted to empower businesses to effectively control their online reputation. With robust capabilities for monitoring online reviews and generating AI-powered response suggestions, this innovative solution keeps businesses at the forefront of their brand narrative. Leveraging machine learning, our solution categorizes review topics and employs AI-driven analysis to decipher customer behaviors and trends, providing invaluable insights. The real-time dynamic alerts ensure immediate notifications about negative reviews, facilitating prompt responses to prevent potential damage. Emojot's ORM further excels with its review request campaigns, an effective strategy to boost positive reviews and enhance overall ratings. By incorporating competitor analysis, businesses can strategically position themselves within the industry landscape and continuously improve their online reputation. Emojot's AI-enhanced ORM solution transforms the challenge of online reputation management into a strategic asset, paving the way for business growth and success.
Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.
FeedbackLedger is a feedback advisor for independent cafe owners. It reads guest comments and nearby competitors and tells the owner what they mean. Not a review dashboard. Free local snapshot at feedbackledger.com, no signup, about a minute. Instead of handing a cafe owner another dashboard of raw reviews to interpret, FeedbackLedger reads what guests are saying and what is happening at nearby cafes, then explains what those comments mean for that specific cafe. The free local snapshot at feedbackledger.com requires no signup and takes about a minute. Paid access is $79 per month.
Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews.
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation.
FiveUp is a review generation and reputation management platform designed to help local service businesses consistently generate more Google reviews and turn customer feedback into a powerful marketing engine. Unlike traditional review tools that rely on generic links, FiveUp increases review conversion by using personalized review request images. Each customer receives a custom-branded image tailored to the business, making the request more engaging and significantly increasing the likelihood that customers actually leave a review. FiveUp also helps businesses unlock reviews they already earned but never collected. Through database reactivation, businesses can reach out to past customers and convert previous jobs or completed services into new Google reviews, creating a powerful source of additional social proof. To further maximize review generation, FiveUp includes smart follow-up sequences that automatically remind customers to leave a review if they haven’t done so yet. These automated follow-ups help capture reviews that would otherwise be missed while maintaining a professional customer experience. Once reviews are collected, FiveUp helps businesses fully leverage them. The platform provides AI-powered responses to every review, allowing businesses to quickly reply with thoughtful, SEO-friendly responses that strengthen customer trust and improve engagement on their Google Business Profile. FiveUp also turns reviews into marketing assets. The platform automatically converts reviews into branded social media graphics, allowing businesses to showcase real customer feedback across their social channels without additional work. In addition, FiveUp helps businesses grow through referrals by automatically requesting referrals from satisfied customers after positive interactions, turning happy clients into a consistent source of new business. To strengthen long-term local visibility, FiveUp also supports ongoing Google Business Profile optimization, including regular GBP posts and strategic activity designed to improve engagement signals and help drive local listings higher in Google Maps and search rankings over time. FiveUp is built specifically for local service businesses that already use a CRM and want to increase their online reputation, improve Google rankings, and turn reviews into a consistent growth engine. Key capabilities include: • Personalized review request images that increase review completion rates • Database reactivation to convert past customers into new Google reviews • Smart follow-up sequences to capture more customer feedback • AI-powered responses to all reviews • Automated social media posts featuring real customer reviews • Referral request automation to generate new leads • Ongoing Google Business Profile optimization and posting With FiveUp, businesses don’t just collect reviews—they build a complete reputation and referral system that drives trust, visibility, and long-term growth.
The Google Review Link Generator is a free web-based tool built for limousine companies, black car operators, and ground transportation businesses. It generates a branded customer feedback link in seconds — sending happy customers directly to your Google review page while routing unhappy customers to a private complaint inbox instead. This smart feedback filtering system helps operators grow their 5-star Google ratings without risking negative public reviews. Simply enter your business name, generate your custom link, and share it with customers via email, text, or receipt. No technical knowledge needed, no subscription, no signup required, completely free. Built by Saztech Solutions, a 24/7 limo dispatch company serving fleets across the US, UK, and Canada.
Fuzey is an AI-powered, multi-channel communication platform tailored for the automotive industry, enabling dealerships and service-based businesses to enhance customer engagement through instant, personalized interactions across preferred channels like WhatsApp, SMS, and social media. Key Features and Functionality: - Unified Inbox: Consolidates all customer communications—WhatsApp, SMS, email, and social media—into a single interface, ensuring prompt responses and preventing missed opportunities. - AI-Powered Responses: Utilizes AI co-pilots trained on dealership data to provide instant, high-quality replies, significantly improving lead conversion rates. - Marketing Automation: Facilitates targeted WhatsApp and SMS campaigns with high open and response rates, driving increased bookings and sales. - Payment Integration: Simplifies deposit collections through secure payment options like Google Pay, Apple Pay, and zero-fee bank transfers, enhancing transaction efficiency. - Website Widgets and CTA Buttons: Converts website visitors into leads by enabling direct communication through customizable widgets and call-to-action buttons. - Seamless Integrations: Integrates with major automotive platforms such as AutoTrader, Motors, and AutoWeb, as well as dealer management systems like Keyloop Drive and Autoline, ensuring synchronized data and streamlined operations. Primary Value and Solutions: Fuzey addresses the challenge of fragmented customer communications in the automotive sector by centralizing interactions, automating responses, and integrating with existing systems. This leads to faster response times, higher conversion rates, and improved customer satisfaction. Dealerships using Fuzey have reported: - 2-5x increase in appointment bookings. - 40% rise in collected deposits. - 20-30% faster sales conversions. By streamlining communication and operational processes, Fuzey empowers automotive businesses to build stronger customer relationships and drive growth.
