Televerde is a global B2B revenue services partner that helps companies create, protect, and expand revenue through integrated sales, marketing, channel, and customer service programs. As an embedded extension of its clients’ teams, Televerde turns growth opportunities across the customer lifecycle into pipeline, revenue, stronger partner performance, retention, renewals, and expansion.
Televerde supports B2B organizations that need to scale revenue-generating and customer-facing work without building every capability in-house. Programs are customized to each client’s goals, audience, processes, technology, brand standards, and performance measures.
Core solutions include:
- Pipeline and Revenue Growth: Demand and lead generation, outsourced sales development, lead qualification and nurturing, qualified meetings, and sales acceleration.
- Channel Growth and Support: Partner onboarding, lead routing, deal registration, help desk and portal support, enablement, campaign execution, partner outreach, reporting, and renewals.
- Customer Support and Retention: Voice and email support, case resolution, escalation management, order and appointment support, overflow and after-hours coverage, onboarding, proactive outreach, retention, and expansion.
Televerde combines client-dedicated teams with CRM, marketing automation, data, analytics, and outreach technology. Programs are delivered across the United States, Argentina, and Scotland, with multilingual support.
Since 1995, Televerde has generated more than $14 billion in revenue and $65 billion in pipeline for B2B clients. In a commissioned Total Economic Impact™ study by Forrester Consulting, a composite Televerde client achieved a modeled 71% ROI over three years, with payback in less than six months. Televerde is also a second-chance employer providing professional training and career opportunities for incarcerated and formerly incarcerated women.
Average Rating: 4.6/5.0
Total Reviews: 37
Who Is the Company Behind Televerde?
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Seller: Televerde
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Company Website:
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Year Founded: 1995
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HQ Location: Phoenix, AZ, United States
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Twitter: @Televerde
1,842 Twitter followers
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LinkedIn® Page: www.linkedin.com
485 employees on LinkedIn®
Who Uses This Product?
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Top Industries: Computer Software, Information Technology and Services
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Company Size: 54% Large, 41% Medium
What Do G2 Reviewers Say About Televerde?
AI-generated summary from verified user reviews
Pros
- Users value the professional and dependable customer engagement from Televerde, enhancing their sales success and partnership.
- Users value the dedication of Televerde's team, appreciating their professionalism and commitment to client success.
- Users value the dependable partnership with Televerde, appreciating their professionalism, energy, and commitment to success.
- Users value the dependability and commitment of Televerde, appreciating their professionalism and dedication to success.
- Users value the clear and dependable communication from Televerde, fostering a strong partnership and collaboration.
Cons
- Users face communication issues with Televerde due to limitations on collaboration duration, affecting project continuity.
- Users find the product expensive, noting that while costs are higher, quality is reflected in the service.
- Users are disappointed by the high turnover at Televerde, limiting long-term collaboration opportunities.
- Users feel there’s a need for insufficient training to enhance strategy and industry knowledge in using Televerde.
- Users experience integration issues that hinder outreach effectiveness due to admin and IT limitations.