Televerde is a global B2B revenue services partner that helps companies create, protect, and expand revenue through integrated sales, marketing, channel, and customer service programs. As an embedded extension of its clients’ teams, Televerde turns growth opportunities across the customer lifecycle into pipeline, revenue, stronger partner performance, retention, renewals, and expansion.
Televerde supports B2B organizations that need to scale revenue-generating and customer-facing work without building every capability in-house. Programs are customized to each client’s goals, audience, processes, technology, brand standards, and performance measures.
Core solutions include:
- Pipeline and Revenue Growth: Demand and lead generation, outsourced sales development, lead qualification and nurturing, qualified meetings, and sales acceleration.
- Channel Growth and Support: Partner onboarding, lead routing, deal registration, help desk and portal support, enablement, campaign execution, partner outreach, reporting, and renewals.
- Customer Support and Retention: Voice and email support, case resolution, escalation management, order and appointment support, overflow and after-hours coverage, onboarding, proactive outreach, retention, and expansion.
Televerde combines client-dedicated teams with CRM, marketing automation, data, analytics, and outreach technology. Programs are delivered across the United States, Argentina, and Scotland, with multilingual support.
Since 1995, Televerde has generated more than $14 billion in revenue and $65 billion in pipeline for B2B clients. In a commissioned Total Economic Impact™ study by Forrester Consulting, a composite Televerde client achieved a modeled 71% ROI over three years, with payback in less than six months. Televerde is also a second-chance employer providing professional training and career opportunities for incarcerated and formerly incarcerated women.
Average Rating: 4.6/5.0
Total Reviews: 37
Who Is the Company Behind Televerde?
-
Seller: Televerde
-
Company Website:
-
Year Founded: 1995
-
HQ Location: Phoenix, AZ, United States
-
LinkedIn® Page: www.linkedin.com
485 employees on LinkedIn®
-
Phone: 1 888-787-2829
Who Uses This Product?
-
Top Industries: Computer Software, Information Technology and Services
-
Company Size: 54% Large, 41% Medium
What Do G2 Reviewers Say About Televerde?
AI-generated summary from verified user reviews
Pros
- Users value the dependable partnership with Televerde, appreciating their professionalism and commitment to mutual success.
- Users value the professional and dependable customer engagement from Televerde, enhancing team collaboration and success.
- Users praise Televerde for their dependable and professional teamwork, making them feel like an integral part of their success.
- Users value the organized and accountable support from Televerde, enhancing efficiency and collaboration in sales efforts.
- Users value the commitment of Televerde, appreciating their dependability and genuine desire to help achieve success.
Cons
- Users face communication issues due to limited collaboration duration, impacting their overall experience with Televerde.
- Users find Televerde to be expensive, but believe the quality justifies the higher cost.
- Users note a significant high turnover at Televerde, limiting long-term collaboration and relationship building.
- Users feel there's a need for insufficient training to enhance strategy and industry knowledge regarding Televerde solutions.
- Users experience integration issues that hinder effectiveness, especially due to email system limitations impacting outreach efforts.
