Avalon Laboratory System is a flexible laboratory information system designed to manage the complete testing workflow—from order entry and specimen tracking to results, reporting, billing, quality control, and secure delivery.
Built for clinical, toxicology, pain management, veterinary, and specialty laboratories, Avalon replaces paper-based processes and disconnected software with one centralized platform. Laboratories can automate routine work, connect instruments and healthcare systems, reduce duplicate data entry, and improve visibility throughout their operations.
What Avalon Does
Streamlines laboratory workflows
Manage orders, patient information, accessioning, specimens, testing, results, reporting, and billing from a connected, easy-to-use system. Automation helps reduce manual work, improve accuracy, and shorten turnaround times.
Connects instruments and systems
Avalon supports more than 350 laboratory instrument interfaces. Bidirectional instrument connections, barcode-based workflows, and EMR/EHR integrations help move orders, demographics, billing information, and results securely between systems without unnecessary re-entry.
Improves physician and patient access
Secure web outreach and physician portals allow authorized providers and clients to submit orders, review results, download reports, and access patient information remotely. An optional patient portal provides result access, report downloads, automated notifications, and lab-enabled direct test ordering.
Supports quality and compliance workflows
Avalon’s Quality Control module can collect data directly from connected instruments, apply Westgard or laboratory-defined rules, maintain audit information, and produce Levey-Jennings reports and graphs.
Simplifies laboratory billing
Avalon Billing Intelligence connects claims, patients, providers, insurance information, tests, payments, and reporting with the laboratory workflow. Tools for eligibility verification, payer-specific rules, claim validation, patient billing, receivables, and revenue-cycle reporting help reduce duplicate work and identify preventable billing issues earlier.
Adds AI-supported reporting
Avalon Insights can generate interpretation pages that accompany laboratory reports with summarized findings, educational context, lifestyle considerations, and physician-ready discussion points. It is designed to support result review and communication while preserving the original laboratory report and the role of licensed healthcare professionals.
Adapts to specialized laboratory needs
Optional modules are available for microbiology, pain management and toxicology, pharmacogenomics, prescheduling, direct-access testing, remote laboratories, and direct SQL access.
Why Choose Avalon?
Avalon can support independent laboratories, single-site operations, and growing multi-location organizations. Its modular design allows laboratories to begin with the functionality they need and expand as testing volume, services, outreach programs, or integration requirements grow.
Cloud-hosted, hybrid, and on-premises deployment options are available. Configurable permissions, secure portals, detailed activity tracking, flexible interfaces, and more than 40 years of laboratory automation experience help CSS tailor Avalon around real laboratory workflows.
Whether you are replacing a legacy LIS, launching a new laboratory, expanding physician outreach, or improving billing and reporting, Avalon provides a connected platform designed to improve laboratory accuracy, efficiency, communication, and growth.
Who Is the Company Behind Avalon LIS?
